23 customer support engineer jobs at 22 companies in Madeira, OH
1d
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Customer Warranty Engineer
Lake Orion or Springboro
OnsiteFull Time
1+ YOEBachelor’s degree in an engineering-related field; one year of preferred customer service experience in automotive or manufacturing; warranty, RMA, customer support systems, troubleshooting, and communication skills.
Salesforce, Customer Relationship Management (CRM), Standard Operating Instructions (SOPs)
3w
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Technical Support Engineer
Hamilton, Ohio, United States
OnsiteFull Time
Experience troubleshooting software and controls, system integration, customer training, PLC/controls familiarity, BS in Computer Science or equivalent, strong communication and problem-solving skills.
TCP/IP, VPNs, Ethernet, DOS, Windows 9, Data Acquisition, VirtualBox, pcAnywhere, TeamViewer, VNC, GoToAssist, PLC
2d
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Software Support Engineer
Cincinnati, Ohio, United States
OnsiteFull Time
Requires strong communication, customer service, organizational, troubleshooting, triage, issue resolution, and software deployment coordination skills for supporting customer sites and integrations.
FulfillX
2mo
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Support Engineer- Tier II
Cincinnati, Ohio, United States
$70k-$75k/yr OnsiteFull Time
3+ YOEThree years Tier 2 IT engineer experience; strong customer service; 365 administration; networking; printer troubleshooting; Azure; degree a plus; MS-102/MD-102 a plus.
Azure, Office 365 administration, Networking, Printer troubleshooting, Documentation
1w
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Customer Service Engineer (VA ESOM)
Cincinnati, Ohio, United States
OnsiteFull Time
2+ YOEBachelor's degree in a technical discipline or equivalent experience, 2+ years in IT support, help desk, or system administration, and eligibility for Public Trust suitability clearance.
Microsoft Office, Microsoft Active Directory, ServiceNow, Windows
1mo
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Applications Engineer
Cincinnati, Ohio, United States
$76k-$85k/yr OnsiteFull Time
4+ YOEBachelor's degree in engineering, 4-6 years applications engineering or technical sales support experience, pre-sales/proposal and cost estimation experience, strong communication and problem-solving, MS Office and ERP proficiency, ability to travel to customer sites.
Microsoft Office, ERP systems
1mo
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Design Engineer
Vandalia, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's in Engineering required, 3+ years design experience preferred, PLC programming (Ladder Logic, Structured Text), ability to create CAD models, drawings, electrical schematics, BOMs, and support prototypes and customer visits.
PLC, Ladder Logic, Structured Text
2w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
1w
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Field Application Engineer - Sensors
Fairfield, Ohio, United States
FieldFull Time
8+ YOEBachelor's degree in a technical discipline, 8+ years in customer-facing technical applications, sensor application experience, electrical circuit expertise, technical sales support, and willingness to travel 30%.
Microsoft products, CRM systems
1w
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Field Systems Engineer
Hebron, Kentucky, United States
FieldFull Time
Requires a bachelor's degree in IT or equivalent experience, 2 years of desktop support, Windows expertise, troubleshooting skills, customer service, communication, and ability to lift 50 pounds.
Windows, Microsoft Office, Windows system Images, Active Directory (AD), Lenovo, Dell, Service desk software, remote control utilities, Cisco, CompTIA
1mo
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Presales Customer Success Consultant
Dayton or United States
$72k-$120k/yr HybridFull Time
Experience in solution consulting or sales engineering with APIs, REST, JSON, XML, data integration, analytics or AI; strong communication, presentation, and problem-solving skills; experience supporting enterprise implementations.
APIs, REST, JSON, XML
1mo
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Sales Operations Engineer
Covington or Davenport
HybridFull Time
Bachelor’s degree or equivalent experience, blueprint reading, strong sales support and communication skills, Microsoft Office and Microsoft Dynamics proficiency, ability to travel to customer sites.
Microsoft Word, Microsoft Excel, Microsoft Outlook, MS Project, PowerPoint, Microsoft Dynamics, CRM
2d
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Server/Rack Quality Engineer (Monday-Friday)
Florence, Kentucky, United States
OnsiteFull Time
5+ YOEBachelor's degree and five years of related experience required, or equivalent combination of education and experience. Role supports manufacturing quality, corrective actions, suppliers, customers, and process improvement.
1mo
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Sr. Engineer - Service Desk N 4B
Cincinnati, Ohio, United States
$20-$25/hr RemoteFull Time
Entry-level support role for aerospace customers; strong written/verbal communication, MS Office/Outlook/Excel skills, ability to work weekends and 2nd shift, acceptable credentials include 2-yr technical/associates degree, A&P certification, or aviation maintenance experience.
Microsoft Office, Microsoft Outlook, Microsoft Excel, ServiceNow
3d
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Unpaid Support Desk Technician Intern (Up to 3 positions)
Fairfield Township or Hamilton
OnsiteMultiple Commitments Available
0.25+ YOECurrent Fairfield Township Campus student in IT, Engineering, Digital/Emerging Media, or Business; 3 months of related experience; basic hardware, software, and networking knowledge; communication, teamwork, customer service, and problem-solving skills.
3w
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Technical Service Representative
West Chester, Ohio, United States
FieldFull Time
5+ YOE5+ years technical experience supporting wide web flexographic or gravure printing; expertise with water/solvent inks, pressroom processes, color matching, and customer-facing technical leadership.
X-Rite
3w
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SAE Representative at GE aerospace F/H
Cincinnati or Erlanger or Evendale or Peebles or Seattle
FieldFull Time
5+ YOE5+ years experience in engine mechanics/assembly, strong written and oral communication, leadership, flexibility for shifts and on-call support, and technical expertise in engine assembly and maintenance documentation.
2mo
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F135 LSC Project Specialist (Onsite)
Dayton, Ohio, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEBachelor's in Computer Science or Data Engineering; 5+ years customer support; US security clearance; US citizenship.
Microsoft Office, SQL, Data Analytics, Relational Databases
3mo
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Expediter
Harrison, Ohio, United States
OnsiteFull Time
2+ YOEOversee production, customer support, purchasing, quality and engineering; manage cell labor and overtime; lead weekly production meetings and improvement initiatives.
4d
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Account Manager
United States or Mason or Massachusetts
RemoteFull Time
10+ YOEBachelor's degree in business, engineering, or related field; 10+ years in aerospace account management, customer service, aftermarket support, or program management; CRM and analytics proficiency.
CRM, service management systems, data analytics
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