29 customer support engineer jobs at 25 companies in Middletown, DE
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Customer Support Manager
Philadelphia, Pennsylvania, United States
OnsiteFull Time
LeonardoBorsa Italiana: LDO: Designs and manufactures helicopters and aerospace defense systems.
3+ YOEBachelor's in aerospace or logistics engineering required, 3+ years aviation/customer support experience, strong communication, MS Office and SAP proficiency, ability to travel domestically and internationally; Italian language a plus.
ST EngineeringSingapore Exchange: S63: Global technology, defense, and engineering group.
Bachelor's degree in mechanical or aerospace engineering required. Requires technical analysis, customer support, communication, problem-solving, and U.S. Person status or export-control authorization.
West Pharmaceutical ServicesNYSE: WST: Manufactures packaging and delivery systems for injectable medicines.
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
AVEVA: Industrial software for engineering and operational performance management.
10+ YOE10+ years Oil & Gas industry experience, strong numerical background (degree preferred), technical analysis and problem-solving, client presentation and communication skills, proficiency with Microsoft Word/Excel/PowerPoint.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Barry-Wehmiller: Manufactures industrial machinery for packaging and paper processing.
4+ YOEBachelor’s degree in electrical engineering with 4+ years of electrical engineering experience; ability to read complex schematics, CAD proficiency, project management, and customer-site support.
Kentro: Provides digital transformation and IT services to federal agencies.
2+ YOE2+ years IT support experience, ability to perform desk-side and onsite support, meet physical requirements, and obtain Public Trust suitability; bachelor’s degree preferred (or 8 years experience).
Green Bay Packaging: Manufactures corrugated packaging, folding cartons, and paper products.
Bachelor's degree in process engineering, business, or related field; BRCGS, ISO, or FSC/SFI quality experience; advanced Microsoft Excel; strong communication, organization, leadership, math, and statistical skills.
Kentro: Provider of digital and IT services for federal agencies.
2+ YOEBachelor's degree (or 8 yrs experience),2+ years IT support/help desk/system administration,ability to meet physical and health requirements,US citizen or green card,able to obtain Public Trust suitability.
ServiceNow, Active Directory, Microsoft Office, Windows
Project Development Applications Engineer - Chillers (hybrid)
New Freedom or San Antonio or York or Baltimore
$100k-$135k/yrHybridFull Time
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
5+ YOEBachelor's in Engineering,5+ years refrigeration/related experience,knowledge of large refrigeration systems,ability to engage customers and support chiller solutions.
Morris Group: Distributes CNC machine tools and manufacturing automation solutions.
6+ YOE6+ years engineering experience with Sliding Headstock (Swiss) CNC machines, Fanuc controls, CAD/CAM experience preferred, ability to run demonstrations, train customers, and travel for onsite support.
Baltimore or Rochester or St. Louis or Louisville or Pittsburgh or Greenville or Phoenix or Reno or Detroit or Kansas City or Las Vegas or Minneapolis or Tulsa
$60k-$90k/yrFieldFull Time
MedtronicNew York Stock Exchange: MDT: Develops and manufactures medical devices and digital health solutions.
4+ YOEMinimum 4 years relevant field service or clinical customer support experience, high school or technical education, troubleshooting and repair skills, ability to apply engineering principles, strong communication, willingness to travel up to 75%.
Field Service Engineer - Proton Therapy (Baltimore, MD)
Baltimore, Maryland, United States
$64k-$88k/yrOnsiteFull Time
Siemens HealthineersFrankfurt Stock Exchange: SHL: Manufactures medical imaging and laboratory diagnostic equipment.
2+ YOEAssociate's degree in engineering technology or 2 years of military/high-tech experience; troubleshooting, technical drawings, root-cause analysis, tooling, customer support, and English fluency required.
Sciton: Silicon Valley-based pioneer in laser, light, and energy technologies for aesthetic and medical applications.
2+ YOE2+ years in electronic system troubleshooting/technical support; bachelor’s or associate in Electronics, Laser Technology or equivalent; strong customer service and communication skills.
Magna5: Provides managed IT, cybersecurity, and cloud solutions for businesses.
1+ YOEMinimum 12 months IT support experience; Microsoft, Cisco, VMware certifications required; experience with LAN/WAN, Office365/Azure, NOC, PSA and RMM tools; strong customer service and troubleshooting skills.
Microsoft Office 365, Azure, VMware vSphere, Microsoft Windows Server, Active Directory, Microsoft Exchange, SQL Server, DNS, DHCP, TCP/IP, PSA, RMM
Washington or Baltimore or Frederick or Annapolis Junction
$145k-$165k/yrHybridFull Time
Brandes Associates: Provides engineering, software, and program support to defense agencies.
5+ YOE5+ years in customer-facing technical roles; strong troubleshooting of Java applications, Linux/Bash, SQL, web servers (Jetty/Apache/IIS), PKI/certificates, release/support processes; DoD 8140/DCWF qualification (CompTIA Security+ covers); active DoD Secret required; US citizenship.
Baltimore or Rochester or St. Louis or Louisville or Pittsburgh or Greenville or Phoenix or Reno or Detroit or Kansas City or Las Vegas or Minneapolis or Tulsa
$60k-$90k/yrFieldFull Time
MedtronicNYSE: MDT: Developing and manufacturing medical technologies and therapies globally.
4+ YOEMinimum 4 years relevant field service or clinical customer support experience, high school or technical education, ability to troubleshoot and repair medical equipment, willingness to travel frequently (up to 75%), and residency in listed U.S. locations.
Sparks or Maryland or Virginia or Pennsylvania or Delaware
OnsiteFull Time
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
Bachelor's degree in STEM, strong electronics/mechatronics knowledge, PLC and pneumatics experience, PC/network/database familiarity, proficiency with SQL and Python, customer service and technical writing skills, and software installation/upgrades.
CienaNYSE: CIEN: Provides high-speed optical networking and network automation solutions.
5+ YOEBachelor's in engineering/computer science (or foreign equivalent) and 5+ years post-sales support experience on specified optical/network products; experience with DWDM, routing protocols, UNIX/Linux, scripting, test equipment, and customer-facing troubleshooting.
Multi-Color: Manufacturer of premium labels for global consumer brands.
Develop and implement quality procedures, maintain ISO/Food Safety certifications, perform investigations and root-cause analysis, and support customer quality requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, FMEA, 8D, Cause & Effect (Fishbone), Pareto Chart, Design of Experiment (DOE)