13 customer support engineer jobs at 11 companies in Monroe, NC
3w
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
3+ YOEProvide service and support for building controls, troubleshoot hardware/software, configure controllers and HMIs, perform commissioning, and support customers; 3+ years controls experience and bachelor\u0002s degree or equivalent.
Niagara N4, Distech, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx DCS, VBA, Python, Kepware OPC server, ThinManager, VMware
3w
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
3+ YOEBachelor's in mechanical/electrical or equivalent experience; 3+ years with controls platforms; HVAC experience preferred; ability to perform inspections, maintenance, testing, and customer support.
Tridium: Niagara N4, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx, VBA, Python, Kepware OPC server, ThinManager, VMware
4w
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Applications Engineer II, Division Production Software
Huntersville, North Carolina, United States
RemoteFull Time
2+ YOE2+ years experience in software support or service, high school diploma required; bachelor’s degree preferred; strong customer service, communication, analytical skills; proficient with CABINET VISION and Microsoft Office; ability to travel up to 20%.
CABINET VISION, Microsoft Office, Teams
1mo
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Technical Sales Support III – Solutions Sales Engineer
Huntersville, North Carolina, United States
OnsiteFull Time
7+ YOE7+ years inside/customer service experience (manufacturing preferred); Bachelor's in Engineering preferred; proficiency in Windows, Microsoft Office, SAP, CAD; strong process flow and system integration knowledge; up to 50% travel.
Windows, Microsoft Office, SAP, CAD
2mo
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Material Handling Service Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOE3-5 years in technical support or service within material handling or forklift industry; strong forklift systems knowledge; customer-focused and problem-solving mindset; able to manage multiple tasks with attention to detail; proficient with service management software, CRM, diagnostic tools, and Microsoft Office.
Forklift systems, Diagnostics tools, CRM systems, Service management software, Microsoft Office
1w
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Field Service Engineer (Transfusion Service Ambassador)- Charlotte, NC
Charlotte or United States
$32-$64/hr FieldFull Time
2+ YOEAssociate degree or equivalent, 2+ years supporting laboratory instrumentation and 2+ years customer-facing technical/service experience, must reside within 30 minutes of Charlotte, NC, and be able to travel up to 50%.
CRM, service management, reporting systems, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Field Service Engineer (Transfusion Service Ambassador)- Charlotte, NC
Charlotte, North Carolina, United States
$32-$64/hr FieldFull Time
2+ YOEAssociate degree or equivalent, 2+ years supporting laboratory or blood-bank instrumentation, 2+ years customer-facing technical/service experience, ability to travel up to 50%, reside within 30 minutes of Charlotte, NC.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM
2d
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IT Technical Support Administrator I
Charlotte, North Carolina, United States
$25-$38/hr OnsiteFull Time
1+ YOEBachelor's degree or equivalent in CS/IS/Engineering,1 year IT support experience in complex environment,ability to lift 35 lbs,travel to multiple sites,on-call availability,strong troubleshooting and customer service skills.
1d
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Client Readiness Engineer
Fort Mill or Charlotte
$34-$56/hr OnsiteFull Time
2+ YOE2+ years supporting Windows desktops and endpoint deployment; experience with SCCM, inventory/asset management, hardware lifecycle, strong organization and customer service skills.
Microsoft Configuration Manager (SCCM), Microsoft Intune, Autopilot, Windows 11, Microsoft 365, PowerShell, ServiceNow, Cisco, Meraki
1d
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Client Readiness Engineer
Fort Mill or Charlotte
$34-$56/hr OnsiteFull Time
2+ YOE2+ years supporting Windows desktop and endpoint deployment; experience with imaging, provisioning, inventory/asset management, hardware lifecycle, and strong organizational and customer service skills.
Microsoft Configuration Manager (SCCM), Microsoft Intune, Autopilot, PowerShell, ServiceNow, Windows 11, Microsoft 365, Cisco, Meraki, IT Asset Management (ITAM)
1mo
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Controls Application Engineer
Charlotte, North Carolina, United States
$76k-$122k/yr FieldFull Time
5+ MgmtDesign and program HVAC control software, troubleshoot remotely, provide technical support to customers and technicians, supervise controls team; valid in-state driver\u0002s license and significant leadership experience required.
Tridium/Niagara, CPT, Reliable, KMC, AAON Controllers, Cradlepoint
1mo
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Sales Applications Engineer (NC, Gastonia)
Gastonia, North Carolina, United States
OnsiteFull Time
Prepare commercial proposals and technical specifications for C&I and utility-scale solar and BESS projects; provide technical sales support, customer training, presentations, project management, and on-site guidance.
1mo
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Software Solutions Architect/Pre-Sales Engineer
Fort Mill, South Carolina, United States
$142k-$178k/yr FieldFull Time
3+ YOE3+ years customer sales support and 3+ years software development experience required; ability to travel up to 75%; Android development and network knowledge valued; bachelor's degree in technology or business preferred.
Android, Honeywell Forge