7 customer support engineer jobs at 4 companies in Normal, IL
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
GFI Digital: Provides managed IT, print, and office equipment solutions.
3+ YOE3+ years IT support (including 3 years MSP) with hands-on Windows workstation and Windows Server experience, networking hardware knowledge, strong documentation, customer service, and problem-solving skills.
Windows, Windows Server, switches, firewalls, wireless access points, Microsoft O365, GSuite, Graphus, Inky, Mimecast, Microsoft Defender, Microsoft Office Suite
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience providing technical support for enterprise cloud applications; advanced knowledge of AWS, Azure, Rackspace; SQL (MSSQL, Postgres) and scripting/development (PowerShell, Python, C#.net); strong problem solving and customer communication skills.
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
9+ YOE9+ years software development experience; proficiency in C++, Java, Scala and CUDA; experience with data platform and distributed systems; enterprise customer support and open source contributions.
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
9+ YOE9+ years software development experience, 5+ years data platform development, proficiency in C++, Java, Scala, CUDA; BS/MS/PhD in computer science or equivalent; experience with Apache Spark and supporting enterprise customers.