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121 customer support engineer jobs at 79 companies in Illinois

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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
Supernova Technology
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
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2mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
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1d
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Avionics Customer Support Field Engineer (Remote)
Chicago or Houston
$108k-$205k/yr RemoteFull Time
RTX
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
5+ YOEDegree and 5+ years aviation/avionics experience (or advanced degree +5), ability to support AOG events, customer-facing avionics engineering/repair experience, U.S. citizenship required, Microsoft Excel/PowerPoint and customer interface skills.
Microsoft Excel, Microsoft PowerPoint
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3w
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
iManage
iManage: Intelligent document and email management software for professionals.
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
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2mo
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CNC Support Engineer Level 1
Monee, Illinois, United States
$21-$28/hr OnsiteFull Time
Voortman Steel Machinery
Voortman Steel Machinery: Manufacturers of automated steel processing machinery and integrated software.
2+ YOEProvide remote and on-site CNC support, troubleshoot issues, and maintain customer records; experience with CNC machinery and customer service.
TeamViewer, Microsoft Teams, Salesforce, Microsoft Office
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1mo
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Product Support Engineer
United States or California or Illinois or New York
$90k-$110k/yr RemoteFull Time
Cytora
Cytora: AI platform for digitizing and processing commercial insurance risks.
Client-facing technical support experience; practical REST API and JSON schema work; experience troubleshooting production environments; familiarity with Postman, Datadog, and Git; strong communication skills; US work authorization required.
REST API, JSON, Postman, Datadog, Git
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1mo
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
Broadcom
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
0+ YOEBachelor's in Computer Science or related; 0-2+ years experience; provide mainframe technical support for Endevor; strong customer service, communication, troubleshooting, and mentoring skills.
Endevor, telemetry, KCS, Oracle, DB2, Unix, SMP/E, Scrum
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1w
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Support Engineer I
Wayne or Naperville
$55k-$58k/yr HybridFull Time
Frontline Education
Frontline EducationNYSE: ROP: Provides administrative and management software for K-12 school districts.
4+ YOE4+ years customer-facing technical support experience, troubleshooting SaaS applications, SQL and relational DB experience, Zendesk/Salesforce/NetSuite familiarity, strong communication and problem-solving skills.
SQL, Freighter, Zendesk, Salesforce, NetSuite, OpenAI
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4w
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
APIs, webhooks, SQL, HTML, CSS, Bob
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3w
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
FloQast
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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4w
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
APIs, webhooks, SQL, HTML/CSS, HRIS, Bob
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4w
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
APIs, webhooks, SQL, HTML, CSS, Bob
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1mo
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Senior Technical Support Engineer
United States or Chicago
$102k-$127k/yr RemoteFull Time
Horizon3.ai
Horizon3.ai: Autonomous penetration testing platform for continuous security assessment.
5+ YOEBachelor's degree or equivalent, 5+ years technical support/systems/cloud experience; strong Linux, containerization (Docker/Kubernetes), cloud (AWS/Azure/GCP), IaC (Terraform/Ansible/CloudFormation), networking, and scripting (Bash/Python/PowerShell).
NodeZero, Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, Amazon RDS, REST, OAuth, SAML, Active Directory, LDAP, SQL, NoSQL, JavaScript, Go
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1w
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
Yaskawa America
Yaskawa AmericaTokyo Stock Exchange: 6506: Manufactures industrial robotics and automation motion control products.
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
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1w
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IT Support Engineer
Aurora, Illinois, United States
$65k-$75k/yr OnsiteFull Time
Aftermath Services
Aftermath Services: Provides professional biohazard, crime scene, and trauma cleanup services.
3+ YOE3+ years IT support experience, bachelor\u0002s in CS/IT or equivalent, strong customer service, experience with Microsoft Server, Windows 11, Office 365, Active Directory, cabling and hardware, ability to perform on-call support.
Active Directory, Microsoft Office 365, Microsoft Server 2016, Microsoft Server 2019, Microsoft Windows 11, iPhone, PHP, MySQL, JavaScript, HTML, CSS
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1mo
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Software Support Engineer
Chicago or United States or North America
$27-$37/hr OnsiteFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
Provide technical support for TruTops CAD/CAM software, troubleshoot software issues, consult with customers, require strong communication and IT background, BA in IT preferred, travel up to 15%.
TruTops, CAD/CAM
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4w
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
APIs, webhooks, SQL, HTML, CSS, HRIS, Bob
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1mo
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
ROI Solutions
ROI Solutions: Provides CRM and data analytics software for nonprofit organizations.
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
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22h
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Customer Engineer III, Platform, Google Cloud
Chicago or Atlanta or Cambridge or New York or Reston
$152k-$222k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
10+ YOEBachelor's or equivalent,10 years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem engineering, virtualization/containerization, stakeholder engagement, programming and systems design.
Google Cloud Platform, Google Cloud
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