25 customer support engineer jobs at 21 companies in Northampton, MA
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F100 Hot Section Customer Support Engineer (Onsite)
East Hartford or Oklahoma City or Columbus
$69k-$131k/yrOnsiteFull Time
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
2+ YOEBA/BS in engineering or related field (or advanced degree); minimum 2+ years jet engine experience; U.S. citizenship required; strong communication, presentation, and coordination skills; occasional travel (10-15%).
TRUMPF: Manufactures industrial machine tools and laser technology systems.
Experienced in electronics, digital circuits, wiring, mechanics, hydraulics, software/file management and customer-focused problem solving; engineering degree not required.
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
ZEISS: Produces high-precision optical systems and optoelectronic technologies.
3+ YOEFour-year engineering, computer science, or physics degree required; 3 years as a Level 1 Field Applications Engineer or equivalent experience, plus technical presentation, programming, IT, and customer support skills.
Microsoft 365, Windows Operating System, Networking, Database Management, Statistical Process Control (SPC), Geometric Dimensioning & Tolerancing (GD&T)
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yrHybridFull Time
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
MP Systems: Manufacturer of high-pressure coolant systems for machine tools.
Requires a bachelor's degree or equivalent trade experience, PLC programming and ladder logic knowledge, CAD skills, project management, systems diagnosis, schematic interpretation, and customer support abilities.
Morris Group: Distributes CNC machine tools and manufacturing automation solutions.
Bachelor's degree or equivalent trade experience; knowledge of mechanical, electrical, hydraulic, refrigeration, PLC, and CAD systems; troubleshooting, root-cause analysis, project management, and customer support skills.
Marmon Holdings: Global industrial organization providing diversified manufacturing and engineering solutions.
5+ YOE5+ years experience (preferably in wire and cable with RF/Coax), bachelor\u0002s degree preferred, strong communication and presentation skills, customer-facing technical support, ability to travel extensively (up to ~80%).
Scope Services: Provides infrastructure and workforce solutions for the utility industry.
0+ YOEBachelor's degree in engineering or environmental science required; 0–2 years related experience; experience with energy efficiency program analysis, inspections, and customer support.
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
3+ YOEBachelor's degree, minimum 3 years in sales/support/technical role, electrical/product knowledge preferred, experience with contract drawings and customer-facing project work.
Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Excel, Outlook
Compressed Air System Applications Engineer – Systems Design
West Hartford or Merrimack
$90k/yrFieldFull Time
Environmental Systems Co.: A that provides engineering and turnkey solutions to optimize industrial compressed air systems and improve energy efficiency.
Support outside sales by qualifying leads, analyzing compressor-room and plant data, developing energy-efficiency measures, and producing customer-ready presentations.
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
2+ YOEProvide technical product support to sales, perform needs analyses, create cost-effective solutions, support field service troubleshooting, and attend customer appointments; bachelor's preferred; 2+ years relevant experience.
Network Routing, Network Security, Unified Communications, Wide Area Network (WAN)
Precision Castparts Corp.NYSE: BRK.B: Manufacturer of complex metal components for aerospace and industrial markets.
5+ YOEProvide metallurgical engineering support for forge and heat-treat operations, apply statistical and Six Sigma methods, mentor staff, resolve process/customer issues, and ensure product meets specifications.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio
National GridLondon Stock Exchange: NG: Operates electricity and natural gas transmission and distribution networks.
Design and support electric distribution projects using company standards; read technical diagrams; communicate with customers and municipalities; must hold an Associate's or Bachelor's in engineering and a valid motor vehicle operator's license.
Albany or Springfield or Hartford or Rhode Island or Vermont or New Hampshire or Maine
$65k-$90k/yrFieldFull Time
Wavetronix: Designs and manufactures radar sensors for traffic management systems.
Field service experience with traffic signal or ITS cabinets, technical troubleshooting, networking fundamentals, customer support, documentation, and willingness to travel approximately 60%.
Intelligent Traffic Systems (ITS), Smart Sensors, CRM
Artis Energy Solutions: Installs energy efficiency upgrades and EV charging stations for businesses.
0+ YOEInternship focusing on on-site energy assessments, field support, and customer engagement. Requires interest in energy efficiency, strong communication, and willingness to drive in Massachusetts.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Digital tools and apps
Prysmian GroupEuronext Milan: PRY: Manufactures power and telecom cables and integrated cabling systems.
Perform destructive and nondestructive tests on wire and cable, record and evaluate test data, support quality investigations and continuous improvement, and communicate results to engineers and customers.
Philadelphia or Boston or Allentown or York or Harrisburg or Hartford or Bridgeport or Baltimore
RemoteFull Time
Stiles Machinery: Distributes and services industrial manufacturing machinery and software solutions.
3+ YOEBachelor’s in Engineering or equivalent; 3-5 years in panel processing; strong MS Office; customer-focused sales support; strong communication and presentation skills.