106 customer support engineer jobs at 68 companies in Olney, MD
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
SBG Technology Solutions: Provides IT modernization and engineering services to federal agencies.
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yrOnsiteFull Time
Live! Casino & Hotel Maryland: Operates a destination casino and luxury hotel in Maryland
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yrOnsiteFull Time
Live! Casino & Hotel: Operates casino, hotel, and entertainment complexes.
3+ YOETechnical school certification or 3+ years IT support experience, Microsoft Office 365/Active Directory experience preferred, strong communication and customer-facing skills, ability to work varied shifts and comply with gaming regulations.
Customer Support Engineer (Low-code Workflow Software)
Falls Church, Virginia, United States
$60k-$90k/yrHybridFull Time
BizFlow: Provides low-code software for business process management and automation.
2+ YOEBachelor's in CS or related,2+ years technical/customer support for enterprise software,ITIL familiarity,server troubleshooting (Windows/Linux),web tech and SQL proficiency,Zendesk experience,strong communication skills,US work authorization.
Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yrOnsiteFull Time
The Cordish Companies: Private real estate and gaming developer and operator.
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Hanover or New Orleans or Hammond or Baltimore or Washington
$68k-$147k/yrOnsiteFull Time
Laitram: Global manufacturer of industrial equipment and processing machinery.
1+ YOEBachelor's in engineering, 1+ year remote troubleshooting experience, AutoCAD/CAD and Excel proficiency, strong customer-facing and problem-resolution skills, English fluency, ability to travel ~25% monthly.
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
OshkoshNYSE: OSK: Manufacturer of specialty trucks, military vehicles and access equipment.
2+ YOEBachelor's degree or equivalent and 2+ years relevant experience; strong customer service, technical parts research, order management, ability to read engineering drawings/schematics; Microsoft Office and ERP/CRM experience.
SentrycsNASDAQ: ONDS: Develops cyber-based counter-drone technology for security agencies.
5+ YOE5+ years technical support experience with complex software-hardware systems; strong networking (TCP/IP, routing, switching, firewalls), Linux, log analysis, troubleshooting, and collaboration with engineering; excellent English communication.
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
Technical Support Engineer (Mechanical) - Jobs Laitram
Hanover or New Orleans or Hammond or Baltimore or Washington
$68k-$147k/yrOnsiteFull Time
Laitram: Global manufacturer of conveyor, automation, and access solutions.
1+ YOEBachelor's in engineering required, 1+ year remote troubleshooting experience, AutoCAD and Excel proficiency, service-oriented, able to travel ~25%, fluent English, strong problem-solving and customer communication skills.
ZEISS: Produces high-precision optical systems and optoelectronic technologies.
3+ YOE3+ years experience in electronics, fine mechanics, optics or medical field service; A+ and Net+ preferred; BS in related field preferred; strong communication, computer, troubleshooting and customer service skills; self-directed.
Global Strategy Group: A public affairs, communications, and research agency.
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender