1d
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
2mo
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Customer Support Engineer
Monroe Township, New Jersey, United States
$105k-$110k/yr HybridFull Time
3+ YOEBachelor’s in Engineering; 3-5 years in a customer-facing role within manufacturing/marine/engineering; strong PM, communication; U.S. citizenship; security clearance may be required.
ERP, CRM, Salesforce, JIRA, Odoo
3w
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Customer Support Engineer
New York, New York, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sales roles with enterprise storage; Linux admin, networking, bash scripting, file systems/NAS and S3 experience; strong communication and ability to travel ~20%.
Linux, bash, S3, NAS
1w
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Technical Customer Support Engineer Tier II
Teaneck, New Jersey, United States
$36-$43/hr HybridFull Time
3+ YOE3+ years Tier II support or systems/QA experience, Bachelor's in Computer Science or related, proficiency with Linux,Docker,Kubernetes, networking (TCP/IP,HTTP,DNS,DHCP), cloud platforms, hardware setup, Zendesk/JIRA/Confluence, strong troubleshooting skills.
Linux, Docker, Kubernetes, AWS, Azure, GCPF, Zendesk, JIRA, Confluence, Terraform, Helm, Bash, Python
3w
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Customer Engineer
New York City, New York, United States
$110k-$130k/yr HybridFull Time
2+ YOE2–4 years technical support or customer-facing engineering experience; full proficiency in Python and SQL; experience with backend systems, logs or APIs; strong communication and customer empathy; familiarity with Zendesk, Intercom, Linear or similar.
Python, Ruby, SQL, Python SDK, REST APIs, Zendesk, Intercom, Linear, Encord Active
1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
1w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
2w
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Technical Support Engineer
New York or United States
$95k-$115k/yr HybridFull Time
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Botify Analytics, LogAnalyzer, RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation, SpeedWorkers, PageWorkers, AI Visibility, Agentic Catalog, Linux, Python, JS, SQL, AWS, GCP, BigQuery (BQ), Django, GitHub, Jira
1mo
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Support Engineer
New York or Israel
HybridFull Time
3+ YOE3+ years in customer-facing technical support or solutions engineering; strong web/networking knowledge (HTTP/S, DNS, proxies, VPNs, APIs); experience with Postman, cURL, browser dev tools, CLI; cloud experience (AWS/GCP/Azure); excellent communication.
Postman, cURL, browser developer tools, command-line interfaces, HTTP/S, DNS, proxies, VPNs, APIs, AWS, GCP, Azure
1w
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Support Engineer (Remote)
New York City, New York, United States
RemoteFull Time
2+ YOE2+ years technical support or similar experience; strong troubleshooting for web apps, APIs and logs; comfortable using AI tools; excellent written and spoken English.
ChatGPT, Claude, Copilot
5d
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Client Support Engineer
New York, New York, United States
$70k-$85k/yr OnsiteFull Time
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Intercom, Atomicworks, API
1mo
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Technical Support Engineer
New York City, New York, United States
$150k-$200k/yr HybridFull Time
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Slack, Pylon
4w
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
1mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
3w
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Technical Support Engineer
New York or United States or Israel
RemoteFull Time
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
14h
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Technical Support Engineer, Warehouse Automation Systems
Somerset, New Jersey, United States
$38-$45/hr OnsiteFull Time
Associate or bachelor's in electrical/mechanical/engineering technology or equivalent experience; strong electrical/control, PLC, networking, and customer-communication skills; PLC programming and Linux/Unix familiarity preferred.
Windows, Word, Excel, SCO Unix, Linux, Siemens, Allen Bradley, C++, PLC, Service Now
1w
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Technical Support Engineer
New York, New York, United States
$74k-$110k/yr HybridFull Time
2+ YOE2+ years customer-facing experience; 6+ months with REST APIs, SQL, CSS, HTML and JavaScript or Python; experience with Zendesk/Jira/Mode; strong communication and customer-focus; based in ET or PT time zone.
REST APIs, SQL, CSS, HTML, JavaScript, Python, Zendesk, Jira, Mode
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