144 customer support engineer jobs at 104 companies in Parsippany, NJ
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
3mo
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Customer Support Engineer
Monroe Township, New Jersey, United States
$105k-$110k/yr HybridFull Time
3+ YOEBachelor’s in Engineering; 3-5 years in a customer-facing role within manufacturing/marine/engineering; strong PM, communication; U.S. citizenship; security clearance may be required.
ERP, CRM, Salesforce, JIRA, Odoo
1mo
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Customer Support Engineer
New York, New York, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sales roles with enterprise storage; Linux admin, networking, bash scripting, file systems/NAS and S3 experience; strong communication and ability to travel ~20%.
Linux, bash, S3, NAS
1w
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Customer Support Engineer - Nationwide Opportunities - Heroes Make America!
Malta or Phoenix or Austin or Denison or Hillsboro or Boise or Totowa
FieldFull Time
2+ YOEBachelor's degree and 2 years of related experience. Requires troubleshooting expertise in software, electronics, mechanical and electro-optical systems, networking, customer communication, and ability to work under pressure.
Windows, Unix, Novell, CRM, ESPP, EAP
2mo
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Customer Engineer
New York City, New York, United States
$110k-$130k/yr HybridFull Time
2+ YOE2–4 years technical support or customer-facing engineering experience; full proficiency in Python and SQL; experience with backend systems, logs or APIs; strong communication and customer empathy; familiarity with Zendesk, Intercom, Linear or similar.
Python, Ruby, SQL, Python SDK, REST APIs, Zendesk, Intercom, Linear, Encord Active
1mo
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
2mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
3mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
3w
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Client Support Engineer
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
APIs, Pendo, Amazon Redshift, Intercom
2mo
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Technical Customer Support Engineer, Tier 2
Teaneck, New Jersey, United States
$36-$43/hr OnsiteFull Time
3+ YOE3+ years in Tier II support/systems administration/QA; Bachelor's in Computer Science or related; proficiency with Linux, Docker, Kubernetes, networking (TCP/IP, HTTP, DNS, DHCP), cloud platforms, and troubleshooting; hardware installation and calibration experience; customer-facing.
Linux, Docker, Kubernetes, TCP/IP, HTTP, DNS, DHCP, AWS, Azure, GCP, Zendesk, JIRA, Confluence, Bash, Python, Terraform, Helm
2w
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Senior Customer Experience Engineer
Atlanta or Charlotte or Reston or California or New York City
HybridFull Time
Bachelor’s degree or equivalent experience and 4+ years in technology, cloud, technical support, or customer experience engineering. Requires enterprise security expertise, incident leadership, English proficiency, and on-call availability.
1mo
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Senior Support Engineer | Remote | US
United States or California or Florida or New York or Massachusetts or Virginia or New Jersey or Texas or Ottawa
RemoteFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; on-call availability; strong knowledge of workflow automation, APIs, networking concepts, JavaScript/Node.js and Docker; excellent communication and problem-solving.
JavaScript, Node.js, Docker, Kubernetes
4d
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Technical Customer Engineer
New York City, New York, United States
$120k-$140k/yr RemoteFull Time
5+ YOERequires 5+ years in technical post-sales, support, or solutions engineering; strong SaaS troubleshooting, root-cause analysis, APIs, integrations, authentication, reporting, documentation, and enterprise customer communication skills.
API, Single Sign-On (SSO), Pylon, Zendesk, Jira, Linear
2d
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Senior Support Engineer
San Francisco or New York or California or United States
$110k-$160k/yr HybridFull Time
Production support experience, strong software engineering fundamentals, ability to read code and make small fixes, clear communication, attention to detail, and experience supporting customer-facing mission-critical software.
2mo
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Senior Cloud Support Engineer
New York or Denver
$145k-$175k/yr OnsiteFull Time
5+ YOEBachelor's or 4+ years technical experience; 5+ years customer support experience; Linux CLI, Git, Kubernetes, Slurm, Terraform, Grafana; public cloud (AWS/Azure/GCP); HPC knowledge; on-call availability.
Zendesk, CLI, Linux, Git, Kubernetes, Slurm, Terraform, Grafana, AWS, Azure, GCP, Infiniband, RDMA, RoCE, SDN
1mo
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Client Support Engineer
New York, New York, United States
$70k-$85k/yr OnsiteFull Time
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Intercom, Atomicworks, API
2mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
3w
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Support Engineer
New York City, New York, United States
RemoteFull Time
3+ YOE3+ years in technical support, solutions, implementation, TAM, or similar roles; debugging, REST APIs, webhooks, OpenAPI, JSON, SQL, Snowflake, customer communication, and ticketing system experience required.
Snowflake, Grafana, Loki, Claude Code, Metabase, Retool, The Vault, Notion, dbt, OpenAPI, JSON, Zendesk, Jira, Cursor, SQL, REST API
3w
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Support Engineer
New York City or Seattle or Singapore or Australia
RemoteFull Time
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Snowflake, BigQuery, Databricks, SQL, Kafka, Postgres, Python, Bash, Redshift, Terraform, Ansible, dbt, Airbyte, Google Pubsub
2w
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Customer Success Engineer
New York City, New York, United States
$90k-$120k/yr OnsiteFull Time
Technical customer support experience with API documentation, HTTP flows, authentication, configuration, SQL or scripting, strong written communication, operational discipline, and workflow automation skills.
API, MCP, Retool, SQL
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