26 customer support engineer jobs at 17 companies in Sherman, TX
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Customer Support Engineer
Denison, Texas, United States
$32-$54/hr FieldFull Time
5+ YOE5+ years supporting semiconductor capital equipment; hands-on electro-mechanical troubleshooting in cleanroom/fab environments; system-level diagnostics; independent problem-solving; Master's (3 yrs experience) or Bachelor's (5 yrs experience or equivalent).
3mo
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EPI Process Support Engineer
Richardson, Texas, United States
$108k-$149k/yr OnsiteFull Time
5+ YOEBachelor's in STEM required, minimum 5 years in semiconductor capital equipment, 3+ years in applications/process engineering preferred; experience with installations, troubleshooting, DOE/statistics, and customer support.
1mo
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Customer Engineer III
Allen, Texas, United States
$37-$51/hr OnsiteFull Time
4+ YOEAssociate degree or equivalent military technical training; 4+ years semiconductor or equipment support experience; precision mechanical repair, oscilloscope and test equipment familiarity; advanced mechanical aptitude (pneumatics, hydraulics, electronics, vacuum); valid driver’s license and ability to obtain passport.
Oscilloscope, Digital multimeter
2mo
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Application Support Engineer
McKinney, Texas, United States
OnsiteFull Time
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
VoIP, PBX, SIP, Zendesk, Cfax, IP phones
2mo
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yr HybridFull Time
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Linux, Perl, Spirent, IXIA, EVPN, VXLAN
2mo
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yr HybridFull Time
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
Spirent, IXIA, Linux, Perl
1mo
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Customer Solution Engineer (Early Career) (787286)
Plano, Texas, United States
OnsiteFull Time
3+ YOE3+ years in sales/sales engineering/customer support within ICT, 4-year technical degree, strong RAN and in‑building wireless knowledge, consultative selling, customer-facing experience, ability to lead virtual teams and travel ~25%.
RDS, RAN Compute, ENM, Radio Dot Solution, Open RAN, Wi-Fi, DAS, RAN virtualization
2mo
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Technical Support Engineer, Focused Services, NGFW
Plano, Texas, United States
$88k-$143k/yr OnsiteFull Time
2+ YOE2–4 years in customer-facing technical support, network operations, or security; Bachelor's in CS/IT or equivalent; strong TCP/IP, VPN, diagnostics; basic Unix/Linux/Windows; certifications preferred.
Wireshark, tcpdump, VPN, IPsec, SSL, LDAP, RADIUS, TACACS+
2mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
1w
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Senior Staff Engineer, Escalation Support Engineering
Richardson or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California
RemoteFull Time
10+ YOEExpertise with SONiC and FRR, deep networking protocol knowledge (BGP/OSPF/ISIS/VXLAN/EVPN etc.), switching and routing architecture, Linux proficiency, customer-facing escalation experience, technical writing; travel up to 10%.
SONiC, FRR, Linux, Python
1w
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Support Analyst
Allen, Texas, United States
$60k-$70k/yr OnsiteFull Time
Technical support expertise with strong communication and organization skills; proficiency in SQL Server, Microsoft 365, AI platforms, and prompt engineering. Software application support experience preferred.
SQL Server, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, Claude, Gemini, Microsoft Copilot
1w
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Test Engineer
Plano, Texas, United States
OnsiteFull Time
Execute compressor and HVAC test protocols, operate calorimeter and psychrometric chamber, troubleshoot and repair equipment, analyze test data, write reports, and support customer field visits using AHRI 210/240 and ASHRAE 37 methods.
Calorimeter, Psychrometric Chamber, AHRI 210/240, ASHRAE 37
1mo
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Technical Support Specialist- Electronics
Greenville, Texas, United States
OnsiteFull Time
4+ YOEMinimum 4 years hardware technical support experience (ITS/traffic preferred); high school diploma required; technical associate's or bachelor's preferred; strong electronics troubleshooting, communication, technical writing, and customer-facing skills; proficiency with Microsoft Office and HubSpot CRM.
Microsoft Office, HubSpot CRM, ERP software, CRM software
3w
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Sr SSPA Applications Engineer
Richardson, Texas, United States
OnsiteFull Time
5+ YOE5+ years RF/microwave experience with RF power amplifiers/SSPAs, ability to support aerospace/defense customers, strong communication, and willingness to travel up to 25%.
ADS, AWR, HFSS, CST, vector Network Analyzers (VNAs), spectrum analyzers, signal generators, power meters, oscilloscopes
1w
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Engineer 3, Network Engineering - SDWAN
Denver or Naperville or Plano
$92k-$139k/yr OnsiteFull Time
5+ YOERequires 5–7 years of relevant experience, SD-WAN and Versa expertise, WAN/LAN, routing, switching, IP networking, circuit troubleshooting, customer support, and a bachelor's degree or equivalent experience.
Software Defined Networking (SD-WAN), Versa, Ethernet, MPLS, DIA
1w
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Associate Network Engineer (DTAC/NOC Support engineer)
Richardson, Texas, United States
RemoteFull Time
3+ YOE3+ years helpdesk/Tier1-2 experience, understanding of routing/switching, LAN/WAN, QoS, SD-WAN knowledge, CCNA course completion preferred, phone-based customer interaction, and scripting/troubleshooting skills.
ServiceNow, Velocloud, Viptela, Versa, Silver peak
3w
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Field Service Engineer
Addison, Texas, United States
OnsiteFull Time
5+ YOE5+ years supporting Windows/Mac and devices, Microsoft 365 and Active Directory experience, hands-on onsite hardware/software troubleshooting and customer support.
Windows 10, Windows 11, Mac OS, Microsoft 365, Active Directory, Microsoft Office, Adobe Creative Cloud
3w
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Field Service Engineer
Addison, Texas, United States
OnsiteFull Time
5+ YOE5–8 years supporting Windows/Mac and user devices, 5+ years with Microsoft 365, Active Directory, printer/MFD support; US work authorization required; hands-on hardware and software troubleshooting at customer sites.
Microsoft Windows 10, Microsoft Windows 11, Mac OS, Microsoft 365, Active Directory, Microsoft Office, Adobe Creative Cloud
2d
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On-Site Service Engineer - Data Center/ Server Hardware
Plano, Texas, United States
OnsiteFull Time
3+ YOERequires 3+ years supporting enterprise servers or data center hardware, hands-on component repair, diagnostics, BIOS/firmware and server management experience, Linux familiarity, customer communication, travel, and ability to lift 50 lbs.
Dell PowerEdge, BIOS, Linux, Dell iDRAC, iLO, RAID, HBA, NIC, PCIe
1mo
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Sr. Applications/Sales Engineer – OnGuard, NetBox & Elements
Dallas or Houston or Texas
FieldFull Time
5+ YOE5+ years technical experience with LenelS2 OnGuard, NetBox, and/or Elements; experience supporting customer-facing technical sales, demonstrations, and RFPs; network infrastructure knowledge; ability to present to technical and executive audiences; extensive travel required.
LenelS2 OnGuard, NetBox, Elements, Microsoft SQL Server, Windows Server, Active Directory, AWS, Microsoft Azure
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