33 customer support engineer jobs at 26 companies in Townsend, DE
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Customer Support Manager
Philadelphia, Pennsylvania, United States
OnsiteFull Time
LeonardoBorsa Italiana: LDO: Designs and manufactures helicopters and aerospace defense systems.
3+ YOEBachelor's in aerospace or logistics engineering required, 3+ years aviation/customer support experience, strong communication, MS Office and SAP proficiency, ability to travel domestically and internationally; Italian language a plus.
ST EngineeringSingapore Exchange: S63: Provides aerospace maintenance, defense systems, and engineering technology solutions.
Bachelor's in Mechanical or Aerospace Engineering required; U.S. Person status; rotating on-call duty for after-hours/weekend/holiday support; background and drug screen; travel typically <5%; technical customer support skills.
Hanover or New Orleans or Hammond or Baltimore or Washington
$68k-$147k/yrOnsiteFull Time
Laitram: Global manufacturer of industrial equipment and processing machinery.
1+ YOEBachelor's in engineering, 1+ year remote troubleshooting experience, AutoCAD/CAD and Excel proficiency, strong customer-facing and problem-resolution skills, English fluency, ability to travel ~25% monthly.
Technical Support Engineer (Mechanical) - Jobs Laitram
Hanover or New Orleans or Hammond or Baltimore or Washington
$68k-$147k/yrOnsiteFull Time
Laitram: Global manufacturer of conveyor, automation, and access solutions.
1+ YOEBachelor's in engineering required, 1+ year remote troubleshooting experience, AutoCAD and Excel proficiency, service-oriented, able to travel ~25%, fluent English, strong problem-solving and customer communication skills.
Fivetran: Automates data movement into cloud data warehouses.
Experience with SQL, APIs, coding, troubleshooting, SaaS support, strong written/verbal communication, documentation skills, and ability to use conversational AI tools.
Frontline EducationNYSE: ROP: Provides administrative and management software for K-12 school districts.
4+ YOE4+ years customer-facing technical support experience, troubleshooting SaaS applications, SQL and relational DB experience, Zendesk/Salesforce/NetSuite familiarity, strong communication and problem-solving skills.
Proscia: Provides AI-powered software for digital pathology and cancer research.
8+ YOE8+ years technical support experience, owning escalations end-to-end; advanced Linux and Kubernetes skills; mentoring experience; strong troubleshooting of distributed systems and customer-facing communication.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
4+ YOE4+ years IT support experience, desktop hardware/software troubleshooting, AV and iOS device support, Microsoft Teams and MDM familiarity, customer-service orientation, ability to lift equipment.
Microsoft Teams, iOS, Mobile Device Management (MDM)
AVEVA: Industrial software for engineering and operational performance management.
10+ YOE10+ years Oil & Gas industry experience, strong numerical background (degree preferred), technical analysis and problem-solving, client presentation and communication skills, proficiency with Microsoft Word/Excel/PowerPoint.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Barry-Wehmiller: Manufactures industrial machinery for packaging and paper processing.
4+ YOEBachelor’s degree in electrical engineering with 4+ years of electrical engineering experience; ability to read complex schematics, CAD proficiency, project management, and customer-site support.
Kentro: Provider of digital and IT services for federal agencies.
2+ YOEBachelor's or 8 years' equivalent,2+ years IT support or system administration,ability to meet physical and health requirements,US citizen or green card holder and able to obtain Public Trust clearance,experience with Active Directory,ServiceNow,Windows,and Microsoft Office.
ServiceNow, Active Directory, Microsoft Office, Windows
Integrated Solutions for Systems: Provides engineering, systems integration, and research for defense.
Bachelor's in engineering/computer science, US citizenship, ability to architect software, produce system engineering artifacts, develop test plans, perform integration, and travel for customer support.
Baltimore or Philadelphia or North Carolina or South Carolina or Virginia or Maryland
$32-$48/hrFieldFull Time
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
2+ YOEAssociates or Bachelor's in electronics/engineering/physics, 2 years field service experience supporting laboratory instrumentation, willingness to travel ~75%, Microsoft Office proficiency, strong customer and troubleshooting skills.
Proconex: Provides industrial automation and process control solutions.
3+ YOE3+ years Emerson DeltaV experience in regulated/pharmaceutical manufacturing; strong troubleshooting, DeltaV configuration, EMR/production support, and customer-facing communication skills.
Emerson DeltaV, DeltaV Batch, DeltaV Live, MES, OSI PI
Morris Group: Distributes CNC machine tools and manufacturing automation solutions.
6+ YOE6+ years engineering experience with Sliding Headstock (Swiss) CNC machines, Fanuc controls, CAD/CAM experience preferred, ability to run demonstrations, train customers, and travel for onsite support.
Bering Straits Native Corporation: Provides government contracting, IT, logistics, and construction services.
10+ YOEBachelor’s degree in IT, Networking, Cybersecurity or related; 10+ years network support; CCNA/CCNP; Security+; 4 years IT customer support; 2 years military environment; active Secret clearance.
Sciton: Silicon Valley-based pioneer in laser, light, and energy technologies for aesthetic and medical applications.
2+ YOE2+ years in electronic system troubleshooting/technical support; bachelor’s or associate in Electronics, Laser Technology or equivalent; strong customer service and communication skills.
Washington or Baltimore or Frederick or Annapolis Junction
$145k-$165k/yrHybridFull Time
Brandes Associates: Provides engineering, software, and program support to defense agencies.
5+ YOE5+ years in customer-facing technical roles; strong troubleshooting of Java applications, Linux/Bash, SQL, web servers (Jetty/Apache/IIS), PKI/certificates, release/support processes; DoD 8140/DCWF qualification (CompTIA Security+ covers); active DoD Secret required; US citizenship.
Sparks or Maryland or Virginia or Pennsylvania or Delaware
OnsiteFull Time
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
Bachelor's degree in STEM, strong electronics/mechatronics knowledge, PLC and pneumatics experience, PC/network/database familiarity, proficiency with SQL and Python, customer service and technical writing skills, and software installation/upgrades.
VertivNYSE: VRT: Provides critical power and cooling for data centers.
Sales support and territory development with customer presentations, proposal development, heavy travel (up to 75%), valid driver's license, engineering or equivalent experience pathways.