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133 customer support engineer jobs at 103 companies in Wayne, NJ

1mo
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Customer Support Engineer
Monroe Township, New Jersey, United States
$105k-$110k/yr HybridFull Time
Ocean Power Technologies
Ocean Power TechnologiesNYSE American: OPTT: Provides autonomous maritime robotics and offshore renewable energy solutions.
3+ YOEBachelor’s in Engineering; 3-5 years in a customer-facing role within manufacturing/marine/engineering; strong PM, communication; U.S. citizenship; security clearance may be required.
ERP, CRM, Salesforce, JIRA, Odoo
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2w
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Customer Support Engineer
New York, New York, United States
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with enterprise storage; Linux admin, networking, bash scripting, file systems/NAS and S3 experience; strong communication and ability to travel ~20%.
Linux, bash, S3, NAS
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4d
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Technical Customer Support Engineer Tier II
Teaneck, New Jersey, United States
$36-$43/hr HybridFull Time
UVeye
UVeye: Automated AI-driven vehicle inspection and diagnostic systems.
3+ YOE3+ years Tier II support or systems/QA experience, Bachelor's in Computer Science or related, proficiency with Linux,Docker,Kubernetes, networking (TCP/IP,HTTP,DNS,DHCP), cloud platforms, hardware setup, Zendesk/JIRA/Confluence, strong troubleshooting skills.
Linux, Docker, Kubernetes, AWS, Azure, GCPF, Zendesk, JIRA, Confluence, Terraform, Helm, Bash, Python
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2w
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Customer Engineer
New York City, New York, United States
$110k-$130k/yr HybridFull Time
Encord
Encord: Data management and annotation platform for AI development.
2+ YOE2–4 years technical support or customer-facing engineering experience; full proficiency in Python and SQL; experience with backend systems, logs or APIs; strong communication and customer empathy; familiarity with Zendesk, Intercom, Linear or similar.
Python, Ruby, SQL, Python SDK, REST APIs, Zendesk, Intercom, Linear, Encord Active
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4w
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
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4d
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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1mo
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Support Engineer I (NYC)
New York City or Singapore
$115k-$150k/yr OnsiteFull Time
Replit
Replit: Cloud-based platform for building and hosting software applications.
3+ YOE3+ years in technical/developer support or systems engineering; rapid-response support for enterprise customers; strong debugging with JavaScript or Python; experience with Zendesk, Linear, Slack; excellent written/verbal communication.
JavaScript, Python, Zendesk, Linear, Slack, Replit, IDE, terminal, Claude, ChatGPT
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1mo
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Senior Customer Support Engineer
New York City, New York, United States
$116k-$145k/yr HybridFull Time
Collibra
Collibra: Provides a data intelligence platform for governance and discovery.
4+ YOE4+ years in customer-facing SaaS, Linux, MySQL/PostgreSQL, Java, REST API; strong problem solving; bachelor’s degree; US citizen on US soil; no visa sponsorship.
Linux, MySQL, PostgreSQL, Java, REST API
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1mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
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2w
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Technical Support Engineer
New York or United States
$95k-$115k/yr HybridFull Time
Botify
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Botify Analytics, LogAnalyzer, RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation, SpeedWorkers, PageWorkers, AI Visibility, Agentic Catalog, Linux, Python, JS, SQL, AWS, GCP, BigQuery (BQ), Django, GitHub, Jira
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1mo
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Support Engineer
New York or Israel
HybridFull Time
Nimble
Nimble: Real-time web search and structured data platform for AI.
3+ YOE3+ years in customer-facing technical support or solutions engineering; strong web/networking knowledge (HTTP/S, DNS, proxies, VPNs, APIs); experience with Postman, cURL, browser dev tools, CLI; cloud experience (AWS/GCP/Azure); excellent communication.
Postman, cURL, browser developer tools, command-line interfaces, HTTP/S, DNS, proxies, VPNs, APIs, AWS, GCP, Azure
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5d
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Support Engineer (Remote)
New York City, New York, United States
RemoteFull Time
Unframe
Unframe: Provides a platform for deploying custom enterprise AI solutions.
2+ YOE2+ years technical support or similar experience; strong troubleshooting for web apps, APIs and logs; comfortable using AI tools; excellent written and spoken English.
ChatGPT, Claude, Copilot
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21h
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Client Support Engineer
New York, New York, United States
$70k-$85k/yr OnsiteFull Time
Third Bridge
Third Bridge: Connects investors to industry experts for market research.
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Intercom, Atomicworks, API
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1mo
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Technical Support Engineer
New York City, New York, United States
$150k-$200k/yr HybridFull Time
incident.io
incident.io: Provides an AI-driven platform for software incident response and management.
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Slack, Pylon
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3w
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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1mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Amplitude
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
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4d
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IT Support Engineer
Newark, New Jersey, United States
OnsiteFull Time
Netrix Global
Netrix Global: Provides managed IT and cybersecurity services for enterprise organizations.
Onsite field engineer supporting education customers with networking, Windows/Chromebook support, Active Directory, printers, backups, and ServiceNow ticketing; strong communication and troubleshooting skills required.
ServiceNow, Microsoft Windows, Microsoft Office365, Microsoft Active Directory, Google Chromebook, Google Workspace Admin
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1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
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2w
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Technical Support Engineer
New York or United States or Israel
RemoteFull Time
G2 Risk Solutions
G2 Risk Solutions: Provides risk and compliance intelligence for financial institutions.
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
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