26 customer support engineer jobs at 25 companies in West Warwick, RI
2mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1mo
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Jr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
1+ YOEBachelor's in engineering, 1-2 years technical experience, customer-facing problem solving, knowledge of electrical standards, strong communication and presentation skills, driver's license required.
Salesforce
1mo
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Applications Engineer
Norwood, Massachusetts, United States
$100k-$125k/yr OnsiteFull Time
5+ YOEBachelor's in electrical engineering, 5+ years in applications/technical support or customer-facing engineering, legal U.S. work authorization and ability to access export-controlled information.
Python, LabVIEW, LabWindows / CVI, Visual Studio
3mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
1mo
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Applications Engineer
Canton, Massachusetts, United States
OnsiteFull Time
0+ YOEBachelor's in engineering, 0–3 years technical/application experience, 3D CAD (Solid Edge/SolidWorks) and Microsoft Office proficiency, strong verbal skills, ability to lift 50 lbs and travel for customer support.
Solid Edge (Siemens), SolidWorks, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Teams, GoToMeeting, Salesforce
1mo
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Mechanical Senior Engineer
Austin or Franklin
$116k-$151k/yr OnsiteFull Time
5+ YOE5+ years mechanical/thermal engineering experience with Direct Liquid Cooling, data center cooling, failure analysis, manufacturing support, CAD proficiency, and strong customer-facing communication.
Creo, SolidWorks, NX, CFD, FEA
2w
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Application/System Engineer III
East Providence, Rhode Island, United States
OnsiteFull Time
Experienced engineer for application support, testing, customer installation/training, troubleshooting, and product development; BS in engineering preferred or equivalent experience; strong communication and organizational skills.
MS Office, PLC, TTA
5d
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Process Engineer III, Secondary Ion Mass Spectrometry (SIMS) Metrology
Gloucester or San Jose or Santa Clara or Hillsboro or Hudson or Fishkill or Fremont or Dallas or Hopewell Junction or Albany or Buffalo or Fairfield or Austin
$108k-$149k/yr OnsiteFull Time
Advanced degree in a relevant engineering discipline, ion-beam materials knowledge, hands-on metrology instrumentation experience, semiconductor fundamentals, communication skills, and customer support capability.
Secondary Ion Mass Spectrometry (SIMS), SIMS, statistical process control (SPC), Design of Experiments (DOE), Vacuum Electronics, Atom Probe Tomography, Mass Spectrometry
2w
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Senior Project Engineer (69676)
Franklin or Windsor
$99k-$145k/yr HybridFull Time
3+ YOEBachelor's degree, minimum 3 years in sales/support/technical role, electrical/product knowledge preferred, experience with contract drawings and customer-facing project work.
Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Excel, Outlook
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
5d
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Product Installation Engineer - SPTS - 90% Travel. MA based
Westwood, Massachusetts, United States
$34-$57/hr FieldFull Time
3+ YOERequires 3 years of experience in semiconductors, a related field, or military service, plus independent installation, troubleshooting, customer-site support, and willingness to travel internationally.
1w
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Field Service Engineer II - East Coast
Milford or United States
$29-$43/hr FieldFull Time
3+ YOE2-year technical degree or equivalent experience, minimum 3 years field service experience, valid driver\u0002s license, clean criminal record, ability to travel up to 75% domestic and international, customer-facing technical support skills.
1mo
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
3w
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Integrated Logistics Support Lead (ONSITE)
Marlborough, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEManage ILS team, lead proposal ILS content, apply ILS engineering concepts, provide design influence for supportability, and support customer interface; U.S. citizenship and active DoD Secret clearance required.
3w
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Field Engineer Technician
Norwich, Connecticut, United States
FieldFull Time
2+ YOEHigh school diploma/GED required; 2-4 years field engineering or technical support experience; technical certification or associate degree may be required; strong customer service and advanced troubleshooting skills.
1mo
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Fire and Security Application Engineer
West Bridgewater, Massachusetts, United States
$80k/yr FieldFull Time
Provide field technical support for fire, security, and communications systems including programming, commissioning, troubleshooting, and maintaining manufacturer software; obtain required Massachusetts licensures; work in customer sites using diagnostic tools and laptop.
2w
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Associate Cloud Operations Engineer (23899)
Bengaluru or Sydney or Waltham or United States
$73k-$110k/yr RemoteFull Time
1+ YOEExperience with cloud infrastructure, Kubernetes, Linux, AWS, systems monitoring and customer-facing technical support; AWS/GCP cloud certification required; US citizenship required.
Kubernetes, AWS, Linux, Java, Tomcat, Amazon RDS for PostgreSQL, New Relic, DNS, VPN
4d
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Managed Services Engineer - Mobile Access Management
Waltham, Massachusetts, United States
$124k-$134k/yr HybridFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years implementing enterprise software; 3+ years administering MDM/UEM and supporting healthcare customers; networking, security, SaaS integration, API, and CRM experience.
VMware Workspace ONE, Microsoft Intune, Jamf Pro, Ivanti Neurons, MobileIron, iOS, Android, Apple Business Manager, Automated Device Enrollment (DEP), AppConfig, REST APIs, Microsoft Azure, Microsoft 365, Salesforce, TCP/IP, DNS, HTTP, SSL/TLS, CRM
2mo
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Onsite MSSP / MSP Engineer + AI App and Tool Developer (Claude Code, Codex) -- SE Massachusetts
Berkley or Taunton or Raynham or Dighton or Lakeville or Middleborough or Bridgewater or Fall River or Freetown or Assonet or Norton or Easton or Rehoboth or Somerset or Acushnet or Boston or Providence
$75k-$100k/yr HybridMultiple Commitments Available
MSSP/MSP experience with SIEM, EDR/XDR, M365, Entra ID, Intune, Defender, networking, and customer support; build real AI tools with agentic coding environments; PowerShell plus Python, JavaScript/TypeScript, or C#; must drive onsite.
Microsoft 365, Microsoft Entra ID, Microsoft Intune, Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Exchange Online, Microsoft SharePoint, Microsoft Teams, Azure Functions, Azure Storage, Autopilot, Conditional Access, MFA, SIEM, EDR, XDR, DLP, PowerShell, Python, JavaScript, TypeScript, C#, REST APIs, Power Automate, Logic Apps, n8n, Zapier, Make, Claude Code, OpenAI Codex, Cursor, GitHub Copilot, Anthropic API, OpenAI API, RAG, vector stores, Model Context Protocol (MCP), ConnectWise, Datto, Kaseya, NinjaOne, N-able, Atera, Huntress, SentinelOne, CrowdStrike, Tenable, Qualys, Rapid7, Docker, Terraform, Linux, Git
1w
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Applications Team Leader
Norwood, Massachusetts, United States
HybridFull Time
5+ YOEEngineering degree or equivalent; 5+ years in ATE or semiconductor industry, preferably applications engineering, 3+ years supporting key customers, programming, electronics knowledge, English, and travel willingness.
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