72 customer support engineer jobs at 47 companies in Wills Point, TX

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Customer Support Engineer
Richardson, Texas, United States
$27-$47/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ YOEASET/BSEE/BSEET or 2+ years semiconductor or related experience; knowledge of digital multimeters and oscilloscopes; able to read wiring diagrams and schematics; strong troubleshooting and customer service skills.
digital multimeter, oscilloscope
2mo
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Customer Support Engineer
Dallas, Texas, United States
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux system administration, networking, bash scripting, file systems/scale-out NAS experience; strong communication; MS/B.Sc. in related field preferred; ~20% travel.
Linux, bash, S3
2mo
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Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Logitech
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
3d
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Customer Support Engineer Intern
Plano, Texas, United States
OnsiteInternship
Ericsson
EricssonNasdaq Stockholm: ERIC B: Global provider of telecommunications equipment and services.
Internship supporting customer service requests, technical issue resolution, data analysis, network software implementation, product security, and customer communication; strong technical aptitude required.
Agentic AIMS Office Suite
1d
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Customer Experience Engineer
Redmond or Atlanta or Charlotte or Reston or Mountain View or Maryland or Washington or Dallas
$102k-$202k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
2+ YOEBachelor's degree in a relevant technical field and 2+ years in technology, cloud, technical support, or customer experience engineering; expertise in Azure monitoring, SLOs, SLIs, and observability preferred.
Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), OpenTelemetry, Prometheus, Grafana, Dynatrace, Datadog, Azure Monitor, AI, ML
3mo
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EPI Process Support Engineer
Richardson, Texas, United States
$108k-$149k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
5+ YOEBachelor's in STEM required, minimum 5 years in semiconductor capital equipment, 3+ years in applications/process engineering preferred; experience with installations, troubleshooting, DOE/statistics, and customer support.
1mo
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Lead Customer Engineer - Power Solutions
Dallas, Texas, United States
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering (or related), minimum 2 years technical support experience in connector industry, proficiency with 3D modeling (Creo), Windchill/PDM, Microsoft Office, strong communication and customer-facing skills.
Windchill, Creo, Microsoft Office
1mo
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Lead Customer Engineer - Power Solutions
Dallas, Texas, United States
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in connector industry, proficiency with 3D modeling and Windchill, strong communication and presentation skills.
Windchill, Creo, Microsoft Office
1mo
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Customer Engineer III
Allen, Texas, United States
$37-$51/hr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEAssociate degree or equivalent military technical training; 4+ years semiconductor or equipment support experience; precision mechanical repair, oscilloscope and test equipment familiarity; advanced mechanical aptitude (pneumatics, hydraulics, electronics, vacuum); valid driver’s license and ability to obtain passport.
Oscilloscope, Digital multimeter
3d
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Customer Support Engineer Intern (787384)
Plano, Texas, United States
OnsiteInternship
Ericsson
EricssonNasdaq: ERIC: Manufactures telecommunications equipment and provides networking services.
Strong technical aptitude, customer problem management, data analysis, negotiation, customer success, service request handling, change management, and collaboration skills required.
Microsoft Office Suite, Agentic AI
3w
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Support Engineer I - Dallas, TX
Dallas, Texas, United States
$60k-$65k/yr RemoteFull Time
ExtraHop
ExtraHop: Provides network detection and response software for cybersecurity.
2+ YOE2 years B2B technical support experience, strong networking knowledge (OSI model, routing/switching), excellent customer service and documentation skills, reliable attendance.
Javascript, Unix/Linux
2mo
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Technical Support Engineer
Dallas, Texas, United States
$75k/yr HybridFull Time
Luminance
Luminance: Provides AI-powered software for contract analysis and negotiation.
Bachelor's or Master's in a scientific/analytical discipline (2:1 UK or 3.5+ GPA US), strong verbal/written communication, customer-facing aptitude, detail-oriented problem solving, organised time management; customer-facing experience and eDiscovery knowledge desirable.
2mo
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Senior Engineer, Electrical - Fleet Support (R5080)
Dallas, Texas, United States
$110k-$170k/yr OnsiteFull Time, Contract
Shield AI
Shield AI: Develops autonomous flight software and unmanned aircraft for defense.
5+ YOE5+ years in avionics or aerospace electrical engineering; strong schematics/wiring diag interpretation; hands-on troubleshooting of harnesses, connectors, and power systems; good communication with customers and engineering teams.
Schematics, Wiring diagrams, Pinouts, Interface documentation, Debug equipment
1w
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Product Support Engineer
Dallas, Texas, United States
$63k-$114k/yr RemoteFull Time
Kyndryl
KyndrylNYSE: KD: Designs and manages mission-critical systems for global enterprises.
Requires product or customer support experience, technical troubleshooting, case lifecycle and escalation knowledge, customer communication, diagnostic skills, and familiarity with Wind River, VxWorks, Linux, networking, virtualization, cloud-native systems, and Kubernetes.
Wind River, VxWorks, Wind River Linux, Linux, Kubernetes, Microsoft, Google, Amazon
2mo
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Product Support Engineer
Dallas, Texas, United States
OnsiteFull Time
Island
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years supporting enterprise customers with troubleshooting, debugging, and IT tasks; experience with Okta, Zscaler, SIEM, Windows/Mac/Linux, Confluence, Salesforce, Jira, Coralogix, and Sentry; startup experience preferred.
Okta, Zscaler, SIEM, Windows, Mac, Linux, Confluence, Salesforce, Jira, Coralogix, Sentry
2mo
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Application Support Engineer
McKinney, Texas, United States
OnsiteFull Time
Cytracom
Cytracom: Provides cloud communications and secure networking software for MSPs.
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
VoIP, PBX, SIP, Zendesk, Cfax, IP phones
1mo
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Cloud Support Engineer
Dallas, Texas, United States
$105k-$125k/yr OnsiteFull Time
Crusoe
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
4+ YOEBachelor's or 4+ years technical experience, 2-5 years customer support in cloud/storage/networking, Linux CLI, Git, Kubernetes/Slurm/Terraform experience, EM/monitoring knowledge, on-call participation.
Zendesk, CLI, Git, Kubernetes, Slurm, Terraform, Grafana, AWS, Azure, GCP
2mo
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Support Engineer, IT
Dallas, Texas, United States
$87k-$110k/yr OnsiteFull Time
Houlihan Lokey
Houlihan LokeyNYSE: HLI: Provides global investment banking and financial restructuring advisory services.
6+ YOEBachelor's degree or equivalent with 6+ years' related experience; hands-on hardware and software installation/troubleshooting; strong communication, incident/problem management, and customer-service skills.
Windows OS, Microsoft 365, Microsoft Exchange Online, Microsoft Teams, AVD, Netskope, Adobe, Active Directory
3mo
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Linux, Perl, Spirent, IXIA, EVPN, VXLAN
3mo
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
Spirent, IXIA, Linux, Perl