72 customer support engineer jobs at 47 companies in Wills Point, TX
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Customer Support Engineer
Richardson, Texas, United States
$27-$47/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ YOEASET/BSEE/BSEET or 2+ years semiconductor or related experience; knowledge of digital multimeters and oscilloscopes; able to read wiring diagrams and schematics; strong troubleshooting and customer service skills.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux system administration, networking, bash scripting, file systems/scale-out NAS experience; strong communication; MS/B.Sc. in related field preferred; ~20% travel.
LogitechNasdaq: LOGI: Designs and manufactures computer peripherals and hardware solutions.
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
Redmond or Atlanta or Charlotte or Reston or Mountain View or Maryland or Washington or Dallas
$102k-$202k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
2+ YOEBachelor's degree in a relevant technical field and 2+ years in technology, cloud, technical support, or customer experience engineering; expertise in Azure monitoring, SLOs, SLIs, and observability preferred.
Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), OpenTelemetry, Prometheus, Grafana, Dynatrace, Datadog, Azure Monitor, AI, ML
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
5+ YOEBachelor's in STEM required, minimum 5 years in semiconductor capital equipment, 3+ years in applications/process engineering preferred; experience with installations, troubleshooting, DOE/statistics, and customer support.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering (or related), minimum 2 years technical support experience in connector industry, proficiency with 3D modeling (Creo), Windchill/PDM, Microsoft Office, strong communication and customer-facing skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in connector industry, proficiency with 3D modeling and Windchill, strong communication and presentation skills.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEAssociate degree or equivalent military technical training; 4+ years semiconductor or equipment support experience; precision mechanical repair, oscilloscope and test equipment familiarity; advanced mechanical aptitude (pneumatics, hydraulics, electronics, vacuum); valid driver’s license and ability to obtain passport.
EricssonNasdaq: ERIC: Manufactures telecommunications equipment and provides networking services.
Strong technical aptitude, customer problem management, data analysis, negotiation, customer success, service request handling, change management, and collaboration skills required.
Luminance: Provides AI-powered software for contract analysis and negotiation.
Bachelor's or Master's in a scientific/analytical discipline (2:1 UK or 3.5+ GPA US), strong verbal/written communication, customer-facing aptitude, detail-oriented problem solving, organised time management; customer-facing experience and eDiscovery knowledge desirable.
Senior Engineer, Electrical - Fleet Support (R5080)
Dallas, Texas, United States
$110k-$170k/yrOnsiteFull Time, Contract
Shield AI: Develops autonomous flight software and unmanned aircraft for defense.
5+ YOE5+ years in avionics or aerospace electrical engineering; strong schematics/wiring diag interpretation; hands-on troubleshooting of harnesses, connectors, and power systems; good communication with customers and engineering teams.
KyndrylNYSE: KD: Designs and manages mission-critical systems for global enterprises.
Requires product or customer support experience, technical troubleshooting, case lifecycle and escalation knowledge, customer communication, diagnostic skills, and familiarity with Wind River, VxWorks, Linux, networking, virtualization, cloud-native systems, and Kubernetes.
Wind River, VxWorks, Wind River Linux, Linux, Kubernetes, Microsoft, Google, Amazon
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years supporting enterprise customers with troubleshooting, debugging, and IT tasks; experience with Okta, Zscaler, SIEM, Windows/Mac/Linux, Confluence, Salesforce, Jira, Coralogix, and Sentry; startup experience preferred.
Cytracom: Provides cloud communications and secure networking software for MSPs.
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
4+ YOEBachelor's or 4+ years technical experience, 2-5 years customer support in cloud/storage/networking, Linux CLI, Git, Kubernetes/Slurm/Terraform experience, EM/monitoring knowledge, on-call participation.
Houlihan LokeyNYSE: HLI: Provides global investment banking and financial restructuring advisory services.
6+ YOEBachelor's degree or equivalent with 6+ years' related experience; hands-on hardware and software installation/troubleshooting; strong communication, incident/problem management, and customer-service skills.
Windows OS, Microsoft 365, Microsoft Exchange Online, Microsoft Teams, AVD, Netskope, Adobe, Active Directory
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.