46 customer support lead jobs at 24 companies in Apex, NC
2w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
1w
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PT Customer Lead (541847)
Franklinton, North Carolina, United States
OnsitePart Time
Customer Lead role supporting retail operations; the posting emphasizes on-the-job learning, training, professional development, and commitment to customer service.
2d
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PT Lead Customer Service Specialist
Wake Forest, North Carolina, United States
$16/hr OnsitePart Time
High school graduation or equivalent administrative experience, preferably in local government. Requires administrative support skills, independent judgment, communication, data analysis, computer use, and ability to perform sedentary work.
3w
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Sales Support Lead
Raleigh, North Carolina, United States
OnsiteFull Time
4+ YOEExperience in sales/inside sales/customer service or purchasing; strong customer service, attention to detail, problem solving, computer proficiency, and ability to work independently; bachelor's preferred or HS plus 4 years experience.
ERP, CRM, order management systems
1mo
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Support Lead Part Time
Holly Springs, North Carolina, United States
$13/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible hours.
2w
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Shift Lead
Raleigh, North Carolina, United States
$17-$20/hr OnsiteFull Time
1+ YOEOpens/closes store, performs cash handling, supports inventory and displays, coaches team, 1 year key-holder/leadership experience required, fluent English, PTCB or pharmacy license required.
5d
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FT Manager Customer Service (H)
Henderson, North Carolina, United States
OnsiteFull Time
Leads front-end store operations, manages associates, supports financial goals, and delivers customer service. Requires leadership, communication, problem-solving, computer skills, physical stamina, and food safety accreditation.
Food Lion To-Go, average cost inventory system (ACIS), Microsoft Excel
6d
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Work From Home - Client Support Manager
Fayetteville, North Carolina, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
3mo
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Common Cloud Environment (C2E) Support Lead/Program Manager - Intermediate
Fort Bragg or Radford
$100k-$140k/yr OnsiteFull Time
Active DoD Secret clearance; degree in CS/IS/Engineering/Business; experience with Common Cloud Environment; PMP or DAWIA III; strong customer relations; effective multi-project management.
AWS, Azure, VMware, Windows Server, MS SQL, Oracle OS
1w
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Member Services Training Lead
Chapel Hill, North Carolina, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years training experience in contact center or customer support, bachelor\u0002s degree or equivalent, CRM and LMS experience, strong communication and instructional design skills, HIPAA compliance.
Salesforce, Genesys, Learning Management System (LMS)
1w
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Retail- Full Price - PT Team Lead
Raleigh, North Carolina, United States
OnsitePart Time
Experience and qualifications should support sales performance, customer service, merchandising, employee coaching, shipment handling, and loss prevention in a retail store.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2w
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Lead Medical Receptionist
Cary, North Carolina, United States
$21-$23/hr OnsiteFull Time
1+ YOEMinimum 1 year administrative or customer-service experience (medical preferred). Reliable transportation and ability to travel to Cary, NC. Responsible for patient flow, data entry, scheduling, and HIPAA compliance.
2w
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Lead Medical Receptionist
Cary, North Carolina, United States
$21-$23/hr OnsiteFull Time
1+ YOE1+ year administrative or customer service experience (medical setting preferred), reliable transportation and ability to travel to Cary clinic, ability to perform scheduling, data entry, and ensure chart compliance.
3w
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Lead Secretary - Elementary
Cary, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and 2 years bookkeeping and advanced clerical experience; strong Microsoft Office and Google Apps skills; record-keeping, payroll, accounting reconciliation, customer service, and HR liaison experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Apps, Oracle
4d
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Health & Beauty TL
Burlington, North Carolina, United States
$19-$32/hr OnsiteFull Time
Customer service, merchandising, product stocking, food and grocery department support, cleaning, sanitation, and maintaining customer-ready displays.
2w
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Lead Bath Installer
Raleigh, North Carolina, United States
FieldFull Time
Install bath products, perform measurements and pre-construction tasks, lift over 75 lbs, complete OSHA safety course, provide customer-facing support and maintain company vehicle.
1mo
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Lead Concierge | Part-Time | Carolina Club UNC Alumni
Chapel Hill, North Carolina, United States
$16-$18/hr OnsitePart Time
1+ YOEMinimum 1 year hospitality experience, customer-service oriented, strong verbal/written communication, Microsoft Word/Outlook/Excel proficiency, multitasking and organizational skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel
2w
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Lead Grocery Bakery/Deli Worker
Fort Bragg, North Carolina, United States
$20/hr OnsiteFull Time
1+ YOE1+ year related experience; ability to prepare, present, and serve food; support daily oversight and customer service; open availability preferred.
3w
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Member Service Manager
Rolesville, North Carolina, United States
OnsiteFull Time
Lead and train MSRs, oversee cash management and branch operations, ensure compliance, resolve member issues, and support hiring and employee development. High school diploma required; strong MSR experience and leadership skills.
Workday, OnBase, MARGO, CXone, Visa DPS System
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