17 customer support lead jobs at 14 companies in Appleton, WI
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Director, Customer Success
Green Bay, Wisconsin, United States
$130k-$150k/yrHybridFull Time
PracticeTek: Provides software and payment solutions for retail healthcare practices.
10+ YOE6+ Mgmt10+ years in SaaS with 6+ years leading large-scale customer support/success teams; experience scaling 50+ person teams, data-driven leadership, AI/automation implementation, and proficiency with Salesforce, Tableau, and advanced Excel/PowerPoint.
ChatGPT, Claude, Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
Leading store teams to deliver excellent customer service, manage daily store operations, support sales and commission programs, and uphold company policies and optical standards.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Input and process prescriptions, support patients with product information, provide pharmacy and vision customer service, and lead pharmacy team operations.
TillysNYSE: TLYS: Specialty retailer of action sports-inspired apparel and accessories.
Customer-focused sales and leadership skills to support store operations, coach and train sales associates, and deliver an engaging in-store experience.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Must be 18+, complete required trainings and assessments; supervise associates, follow safety and company policies, support ecommerce pickup operations, and provide member service.
Advocate Health: Provides integrated clinical care through a network of hospitals.
5+ YOEHigh school graduate with typically 5 years clerical/secretarial experience, intermediate-advanced Microsoft Office skills, project coordination, strong communication and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Access, PowerPoint
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Provide customer service and sales support, supervise showroom service levels, process orders/returns, perform opening/closing duties, and lead team members; strong communication required; bilingual candidates encouraged.
North Shore Bank: Community bank providing personal and business financial services.
1+ YOEHigh school diploma or equivalent and 1 year bank-related operational support experience; customer service skills, financial concept knowledge, ability to direct and provide feedback to staff.
Festival Foods: Operates full-service grocery supermarkets throughout Wisconsin.
Provide excellent guest service, lead and support Guest Service associates, manage staffing and operations, resolve guest concerns, and perform physical store tasks.
Festival Foods: Operates full-service grocery supermarkets throughout Wisconsin.
Provide excellent guest service, lead and support guest service associates, manage checkout flow and schedules, lift and move merchandise, and work varied hours including nights, weekends, and holidays.
3+ YOE1+ MgmtBachelor’s degree; 3–5 years in product success, customer support or product management; 1+ year leading/mentoring; strong communication skills; problem-solving; basic project management.
DucommunNYSE: DCO: Manufactures structural and electronic systems for aerospace and defense.
3+ YOEInspect products to IPC-A-610 and customer specs, support NPI, maintain quality records, lead containments and root-cause investigations; high school diploma and measuring/inspection skills required.
Microsoft Outlook, Microsoft Excel, Agile, PERFORMANCE, Compliant Pro, Net Inspect
PlexusNASDAQ: PLXS: Electronics design, manufacturing, and supply chain services.
2+ YOELead QMS metrics, investigate non-conformances and complaints, execute CAPA and audits, ensure product compliance to customer/specifications, support validations and inspections; bachelor's degree with 2+ years preferred.
MinisoNYSE: MNSO: Global retailer of affordable lifestyle and consumer goods.
1+ YOELead daily store operations, train and develop associates, perform cashiering, merchandising, opening/closing, cash handling, and support customer engagement; high school diploma and 1+ years keyholder/supervisor experience required.