60 customer support lead jobs at 38 companies in Wisconsin
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yrOnsiteFull Time
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent, minimum 1 year management experience, strong communication, multitasking, ability to lift/move merchandise, must be 18+.
United States or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
RemoteFull Time
Toyota Automated LogisticsTokyo Stock Exchange: 6201: Integrated warehouse automation systems, software, and lifecycle services.
Bachelor's preferred (CS/IS), Microsoft Office/Project, Microsoft SQL/SQL Server and Oracle experience, back-end troubleshooting, leadership and customer service experience, eligible to work in the US.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Microsoft SQL, Crystal Management, SQL Server Reporting Services (SSRS), Exacta
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
Leading store teams to deliver excellent customer service, manage daily store operations, support sales and commission programs, and uphold company policies and optical standards.
FreshFin: Fast-casual restaurant serving customizable poke bowls and healthy meals.
Ability to lead team in absence of management, support front-of-house and kitchen operations, train staff, ensure food safety and high customer service; prior restaurant experience is a plus.
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
ABBSIX Swiss Exchange: ABBN: Provides electrification and automation technologies for global industries.
4+ YOEHigh school diploma or GED, 4+ years of warranty, customer service, technical support, or related experience, English proficiency, computer literacy, valid driver's license, and US work authorization. Team leadership preferred.
SAP, Salesforce, Microsoft Power BI, variable frequency drives
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Supports customer service, checkout, cart collection, janitorial duties, store cleanliness, and assistance across the store; able to multitask and stand for long periods.
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Broan-NuToneNYSE: MAIR: Manufactures residential ventilation and indoor air quality solutions.
Experience in lead generation, qualification, business development, sales support, or customer engagement; CRM, sales funnel, reporting, dashboard, analytics, communication, organization, and prioritization skills.
Arkansas or Arizona or Florida or Louisiana or Minnesota or Texas or Wisconsin or Houston
RemoteFull Time
Xanterra Travel Collection: Operates hospitality and tourism services at national parks.
2+ YOE2+ years travel/hospitality/contact-center experience; strong product and booking knowledge; ability to work non-traditional shifts; excellent written/verbal communication; self-directed remote work; comfortable training and using CRM and AI-assisted tools.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOE1+ MgmtRequires 1 year prior lead or management housekeeping experience; ability to train, supervise, assign schedules, ensure quality, follow PPE procedures, and provide customer service in a hospital support services setting.
Lifespark: Provides integrated healthcare and lifestyle services for seniors.
0+ YOELead CNA/HHA role requiring 6+ months of caregiving experience in an assisted living setting; mentoring, scheduling support, and patient care responsibilities; strong communication and customer service skills.
J.JillNYSE: JILL: Retailer of women's apparel, footwear, and accessories.
1+ YOERequires 1+ year of retail experience, strong sales and customer relationship skills, team support abilities, excellent communication, and flexible availability for weekends, evenings, and holidays.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
VP Market Development & Sales Support - Americas (Waunakee, US, 53597)
Waunakee or Madison
HybridFull Time
DeLaval: Provides automated milking solutions and dairy farming equipment.
Proven commercial and marketing leadership in agriculture, experience leading teams, go-to-market expertise, bachelor's degree required, MBA preferred, ability to engage customers and stakeholders.
TillysNYSE: TLYS: Specialty retailer of action sports-inspired apparel and accessories.
Deliver customer experience, support training and coaching of sales associates, execute store operational tasks; strong people and sales skills required.
Advocate Health: Provides integrated clinical care through a network of hospitals.
5+ YOEHigh school graduate with typically 5 years clerical/secretarial experience, intermediate-advanced Microsoft Office skills, project coordination, strong communication and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Access, PowerPoint