80 customer support lead jobs at 36 companies in Bear, DE
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, strong verbal/written communication, multitasking, creative thinking, ability to lift up to 25 lbs and ascend ladders, flexible schedule including nights and weekends.
Phenom: AI-powered talent experience platform for hiring and retaining talent.
3+ YOE3+ years experience in customer support/SaaS, strong communication, escalation management, proficiency with SaaS/web technologies, HTML/CSS, Jira or ServiceNow, and metrics analysis.
Phenom: AI-powered talent experience platform for recruiting and retention.
3+ YOE3+ years experience in customer/support roles, strong written and oral communication, SaaS and web technology familiarity, escalation and ticketing system experience (Jira, ServiceNow).
365 Retail Markets: Global provider of unattended retail and self-checkout technology.
0.5+ YOE6+ months customer service experience or supporting a CS team, satisfactory disciplinary and quality records, strong customer service and leadership potential to mentor and support team members.
Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yrOnsiteFull Time
Phenom: AI-powered software platform for talent acquisition and management.
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
Parx Casino: Operates a casino, thoroughbred racetrack, and sports betting platform.
2+ YOEHigh school diploma/GED, minimum 2 years customer service experience and 1 year call center experience, strong written and verbal English communication and interpersonal skills.
Roquette: Manufacturer of plant-based ingredients and pharmaceutical excipients.
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
Spotless Brands: Operates a network of professional car wash and lubrication facilities.
Provide shift-level operational support at a car wash, direct team members, ensure safety and cleanliness, interact with customers; high school preferred; valid driver\u000fs license preferred; background check required.
Spotless Brands: Provides professional car washing and automotive maintenance services.
Provide operational support during shifts, direct team members per management, ensure safety and quality, perform cleaning/maintenance tasks, and pass background checks; high school preferred and valid driver’s license preferred.
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Leads pharmacy operations, supports prescription processing and customer service, assists with pharmacy technician and vision center activities, and provides product information to customers.
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Lead role in Food Lion To Go operations; emphasizes on-the-job training and professional development, supporting associates and delivering customer service.
CCA Clinical Administrative Lead-Medical Assistant
Cherry Hill, New Jersey, United States
$23-$37/hrRemoteFull Time
Cooper University Health Care: Academic health system providing hospital and specialty medical care.
3+ YOECertified Medical Assistant required; 3+ years customer service experience; EHR and OnBase experience; medical terminology and scheduling skills; able to work overnight 12-hour shifts and holidays.
Visionworks: Retails prescription eyewear and provides professional vision care services.
1+ YOE12 months optical experience or ABO certification; HS diploma/GED or equivalent experience; maintain state optician license as required; deliver sales goals, assist patients/customers, and support store operations.
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Glen-GeryASX: BKW: Manufactures and distributes clay bricks and stone building products.
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
CCA Clinical Administrative Lead-Medical Assistant-REMOTE-OVERNIGHT
Cherry Hill or Camden
$23-$37/hrRemoteFull Time
Cooper University Health Care: Operates a leading academic health system in South Jersey.
3+ YOEMA certification required, HS diploma, 3+ years customer service or healthcare experience, EHR and scheduling proficiency, medical terminology, strong communication and leadership skills.