31 customer support lead jobs at 17 companies in Berkeley, MO
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Java + Mainframe Support Lead
St. Louis, Missouri, United States
$80k-$158k/yrOnsiteFull Time
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
10+ YOE5+ MgmtRequires 10+ years in IT application support or production operations, 5+ years leading L1/L2/L3 teams, team-building experience, mainframe and Java platforms, senior customer management, and process improvement expertise.
Missouri Department of Elementary and Secondary Education: State agency overseeing education programs and standards in Missouri.
3+ YOERequires 3–5 years of relevant experience, independent work, prioritization, teamwork, accurate documentation, customer service, and effective interaction with diverse populations.
RAYUS Radiology: Operates a national network of diagnostic and interventional radiology centers.
3+ YOE1+ Mgmt3 years scheduling and customer service; 1 year lead experience; high school diploma; multi-line phone experience; process improvements; MS Office; typing.
Microsoft Office, Scheduling systems, Computer typing
KMAC Enterprises: Operates hundreds of quick-service restaurant locations across multiple states.
Supports the Restaurant General Manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, labor, and food safety procedures.
City of O'Fallon: Municipal government providing public services to O'Fallon residents.
3+ YOELead circulation operations, coach and onboard staff, provide exceptional public service, resolve patron issues, and support daily library workflows. Master's in Library Science preferred; 3+ years library customer service experience preferred.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma, 2+ years retail sales experience, provides daily direction to department associates, executes merchandising and inventory control, schedules staff and supports customer service.
JCPenney: Retailer of apparel, home goods, and beauty products.
Strong communication, relationship-building, critical thinking, accountability, collaboration, customer service, beauty product knowledge, and ability to support training and store operations.
Build-A-Bear WorkshopNYSE: BBW: Sells customizable stuffed animals through an interactive retail experience.
High school diploma or GED, availability for 15–25 hours weekly, retail flexibility, customer service, team direction, sales goal support, sound judgment, and ability to lift over 25 pounds.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Parts & Service Support Representative - Remote, Eastern U.S.
Belleville or Mississippi or United States
FieldFull Time
Astec IndustriesNASDAQ: ASTE: Manufacturer of equipment for infrastructure, aggregate, and road construction.
10+ YOE10+ years customer-facing service/technical experience, 3+ years leading technical training, ability to read engineering drawings, heavy equipment parts/sales knowledge, Microsoft Office and CRM proficiency, strong communication and interpersonal skills.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Overseeing pharmacy operations including prescription processing, patient support, pharmacy and vision center customer service, and leading a pharmacy team.
Modern Technology Solutions: A technology solutions supporting defense and intelligence missions.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; U.S. citizenship and active TS/SCI clearance required.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; active TS/SCI clearance and U.S. citizenship required.
Confluence, Jira, Agile, Scrum, Model Based Systems Engineering (MBSE), Digital Twins, Architecture Decision Record (ADR)
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Mitigate theft and fraud, engage customers and associates, train shortage control staff, document incidents, support audits and inventory, and work flexible schedules including nights, weekends, and holidays.
Lead and support store team, excellent customer service, multitask, stand up to 8 hours, high school/GED or equivalent, reliable transportation, lift up to 50 lbs, flexible schedule.