63 customer support lead jobs at 33 companies in Missouri
6d
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Tier 1 Support Lead
Kansas City, Missouri, United States
$70k-$80k/yr OnsiteFull Time
Technical support leadership experience with customer escalations, team coaching, Linux or Windows Server troubleshooting, networking fundamentals, and operational process improvement.
Linux, Windows Server, TCP/IP, DNS, DHCP, SSH, HubSpot Service Hub, Python, PowerShell, Bash, CompTIA A+, CompTIA Network+, CompTIA Server+, Linux+, Cisco CCNA
4d
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Java + Mainframe Support Lead
St. Louis, Missouri, United States
$80k-$158k/yr OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years in IT application support or production operations, 5+ years leading L1/L2/L3 teams, team-building experience, mainframe and Java platforms, senior customer management, and process improvement expertise.
CA7, Autosys, Control-M, JCL, COBOL, DB2, CICS, Java, J2EE, MQ, Kafka, Linux, Unix, SQL, ServiceNow, Splunk, Dynatrace, AppDynamics, Nagios, Python, Shell, PowerShell, RPA
1mo
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Customer Relations Lead
Branson, Missouri, United States
OnsiteFull Time
Lead contact center/box office operations, support and mentor customer service staff, monitor queue levels and quality, strong interpersonal and computer skills, high school diploma and 1–2 years customer service experience preferred.
1w
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Support Lead Part Time
Springfield, Missouri, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and perform physical store tasks.
3w
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Software Support Team Lead
United States or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
RemoteFull Time
Bachelor's preferred (CS/IS), Microsoft Office/Project, Microsoft SQL/SQL Server and Oracle experience, back-end troubleshooting, leadership and customer service experience, eligible to work in the US.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Microsoft SQL, Crystal Management, SQL Server Reporting Services (SSRS), Exacta
2w
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Lead Administrative Support Assistant (4812070)
Jefferson City, Missouri, United States
$36k-$41k/yr OnsiteFull Time
1+ YOE1-3 years relevant experience, Microsoft Office proficiency, strong organization, multitasking, time management, and customer service skills.
Microsoft Office, Microsoft Excel
1w
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EUC Lead
Kansas City, Missouri, United States
$80k-$90k/yr OnsiteFull Time
8+ YOELeads EUC, deskside support, field services, and workplace technology operations; manages support teams, service governance, endpoint lifecycle, reporting, and customer escalations.
Microsoft 365, Microsoft Intune, Autopilot, Active Directory, Azure AD, SCCM, MECM, CMDB, KPI
2mo
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Lead Scheduling Specialist
Chesterfield, Missouri, United States
OnsiteFull Time
3+ YOE1+ Mgmt3 years scheduling and customer service; 1 year lead experience; high school diploma; multi-line phone experience; process improvements; MS Office; typing.
Microsoft Office, Scheduling systems, Computer typing
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
1mo
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Lead IT Support Specialist Fulfillment Center
Liberty, Missouri, United States
$20-$30/hr OnsiteFull Time
2+ YOEHigh School/GED and 2+ years in IT customer-facing or technical support; experience with printers, PCs, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare; weekend/holiday/off-hours coverage; travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries, AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
1mo
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Shift Lead
Nevada, Missouri, United States
OnsiteFull Time
Run shifts supporting the Restaurant General Manager, supervise team members, resolve customer issues, enforce cash/security/inventory/labor policies, and maintain safe food and work environment.
2w
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Dairy Queen Shift Lead - Kingdom City
Kingdom City, Missouri, United States
OnsiteFull Time
Lead shift operations, coach and support team members, ensure food safety/cleanliness and guest satisfaction; reliable, customer-service oriented and able to handle cash and basic stocking tasks.
2mo
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Corporate Systems Team Lead
North Kansas City, Missouri, United States
HybridFull Time
7+ YOE2+ Mgmt7+ years supporting/developing enterprise systems with significant Oracle ERP experience; 2+ years in a technical/team lead role; bachelor’s in Information Systems/Computer Science/Engineering or equivalent; experience with integrations, customizations, upgrades, and stakeholder partnership.
Oracle ERP, Oracle Cloud ERP (OCI / Fusion), POS, eCommerce, WMS, APIs, Middleware, Data Warehouse
2w
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Customer Success Manager DFR Majors - Northwest
Oregon or Washington or Idaho or Utah or Montana or Colorado or Kansas or Nebraska or Iowa or Missouri or Minnesota
$120k-$160k/yr RemoteFull Time
Experience supporting public safety/SLED customers, driving technology adoption, leading implementations, managing ~20 accounts, Part 107 ability, ~40% travel, strong communication and project management.
6d
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Beauty Lead - Mid Rivers Mall
Saint Peters, Missouri, United States
$17-$21/hr OnsiteFull Time
Strong communication, relationship-building, critical thinking, accountability, collaboration, customer service, beauty product knowledge, and ability to support training and store operations.
Radio Frequency Identification (RFID)
3d
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Pharmacy Operations Team Lead
Republic, Missouri, United States
$22-$35/hr OnsiteFull Time, Part Time
Supports pharmacy and vision customers by processing prescriptions, answering medication questions, assisting with glasses and contacts, and providing store customer service.
Walmart+, Sam's Club, Walmart Academy, Live Better U
6d
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Part Time Sales Lead - Saint Louis Galleria
Saint Louis, Missouri, United States
OnsitePart Time
High school diploma or GED, availability for 15–25 hours weekly, retail flexibility, customer service, team direction, sales goal support, sound judgment, and ability to lift over 25 pounds.
Experience First, Experience First Make Behaviors
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
3mo
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Lead Rec-Plex Attendant
Fulton, Missouri, United States
$17/hr OnsitePart Time
Supervise part-time staff, provide customer service and front-desk operations, perform clerical and basic bookkeeping tasks, support events and facility upkeep; availability for evenings and weekends.
2mo
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Lead Sales
Springfield, Missouri, United States
OnsiteFull Time
Provide excellent customer service, support store management with training and coaching of sales staff, and execute daily store operational tasks in a sales-focused environment.
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