59 customer support lead jobs at 39 companies in Bloomington, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Maverick Payments: Provides merchant payment processing and financial technology services.
2+ YOERequires a high school diploma, 2+ years of payments and terminal technical support experience, 1 year handling tickets, reconciliations, and escalations, plus leadership experience.
Point of Sale (POS), TCP/IP, GPRS, TSYS, Fiserv, ACH, Customer Relationship Management (CRM)
CTBC BankTaiwan Stock Exchange: 2891: Commercial bank providing financial services for individuals and businesses.
3+ YOE3+ years branch banking experience (2+ years operations), knowledge of BSA/AML/CIP/CDD/KYC, supervisory and training experience, proficiency in Microsoft Office and branch systems, strong customer service and risk awareness.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Supervisory support in gym operations, strong customer service and communication, basic computer proficiency, ability to stand long periods and lift up to 50 lbs, training and coaching staff.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Assist oversight of gym operations, train and develop staff, manage front-desk member services, support club manager, oversee cleanliness, marketing, supplies and inventory; strong customer service and communication skills.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
Sangha Group: Multi-unit operator of WaBa Grill and The Halal Guys.
Supports store operations and team management, maintains customer service and store standards, and participates in training and employee engagement activities.
Sylvan Learning: Personalized K-12 tutoring and test preparation services.
Organized, customer-focused individual to manage daily center operations, assist families with scheduling/enrollment, support instructors, and occasionally teach or proctor assessments. Experience in education, tutoring, childcare, or customer service is a plus.
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yrHybridFull Time
Southland Industries: Provides integrated mechanical, electrical, and plumbing building systems solutions.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Leads pharmacy operations, supports prescription processing, assists pharmacy and vision customers, and provides medication and product information. Specific duties and requirements are referenced in the job description.
Atlas Franchise Group: Operates a multi-state network of Jimmy John's sandwich franchises.
Must be 18+, preferred management experience, able to lift 30 lbs, safely use slicers/knives/ovens, computer proficient, memorize menu quickly, provide customer and team support.
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
Requires effective communication, basic math, stress management, teamwork, conflict management, integrity, and ability to supervise associates and support customers. Retail, management, and high school education are preferred.
Chapman University: A private university offering undergraduate and graduate degree programs.
Little to minimal prior experience; ability to learn support processes; familiarity with Microsoft Office Suite; front-desk/customer service skills preferred.
Antonyan Miranda: Provides family law and personal injury legal representation.
High school diploma or equivalent; excellent communication, customer service, organization, time management, multitasking, confidentiality, discretion, judgment, and technology skills. Spanish preferred.
SPS: Global provider of document management and business process outsourcing.
1+ YOEHigh school diploma or equivalent, at least 1 year relevant work experience, basic computer skills, customer service and communication abilities, organization, problem-solving, and capacity to lift up to 50 lbs.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Greenhouse Applicant Tracking System