112 customer support lead jobs at 65 companies in Brambleton, VA

4d
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PT Customer Lead (546160)
Lake Ridge, Virginia, United States
OnsitePart Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Supports customer service and retail operations in a part-time customer lead role.
1mo
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Customer Support Lead
Fairfax, Virginia, United States
$114k-$194k/yr OnsiteFull Time
ASM Research
ASM Research: Solutions integrator providing technology services for federal government clients.
10+ YOEPMP required or equivalent, DoD 8570/8140 IAT Level III, Bachelor’s in CS/IT or related, 10+ years IT support/service desk leadership, ServiceNow and ITSM experience.
ServiceNow, ITIL
2mo
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Customer Support Lead
Quantico, Virginia, United States
OnsiteFull Time
The Pictsweet Company
The Pictsweet Company: Family-owned producer and distributor of frozen vegetables.
10+ YOE10+ MgmtTop Secret/SCI clearance required, active PMP, DoD 8570/8140 IAT Level III, bachelor\u0002s degree in CS/IT or related, and minimum 10 years managing large IT service delivery and program management in DoD/IC environments.
ITIL, ITSM, Scaled Agile Framework (SAFe), ISO 20000-1:2018
1mo
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Customer Support Lead
Quantico, Virginia, United States
OnsiteFull Time
Empower AI
Empower AI: Provides artificial intelligence and technology solutions for government agencies.
10+ YOE10+ MgmtTop Secret/SCI clearance, active PMP, DoD 8570/8140 IAT Level III, bachelor’s in CS/IT or related, minimum 10 years managing large IT service delivery and program management in DoD/IC environments.
ITIL, ITSM, Scaled Agile Framework (SAFe)
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Kuiper Systems
Kuiper SystemsNasdaq Global Select Market: AMZN: Developing a low Earth orbit satellite network to deliver high-speed, low-latency broadband internet connectivity.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
3w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Government software and payments serving local, state, and federal agencies with cloud-based modernization tools.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
3d
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Customer Support Manager 
Washington, District of Columbia, United States
$110k-$160k/yr HybridFull Time
IntelliDyne
IntelliDyne: Government IT consulting firm delivering technology services to federal and commercial clients.
10+ YOE5+ MgmtBachelor's degree required; 10+ years in IT support or customer service operations, including 5+ years leading multiple teams. Requires IT service management, technical leadership, metrics, budgeting, and vendor management experience.
ITIL, ServiceNow, Jira Service Management, Zoom, Teams Rooms, Extron, Microsoft Servers, Linux Servers, Networking, Virtualization, Storage, Microsoft 365 Services, Databases, AWS, Azure
3mo
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Support Lead Part Time
Prince Frederick, Maryland, United States
$16/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent; college experience preferred; minimum 1 year of management experience; strong communication and multitasking skills.
1w
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Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Octave Federal
Octave Federal: U.S. federal technology subsidiary delivering mission-specific software, services, and geospatial, security, and public-safety solutions to government agencies.
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
2w
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Stakeholder Support Services Team Lead
Washington, District of Columbia, United States
$54k-$63k/yr HybridFull Time
CFP
CFP: U.S. nonprofit professional body certifying financial planners and enforcing competency and ethics standards for CFP® certification.
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
Capgemini Engineering
Capgemini Engineering: Capgemini Engineering is an engineering and R&D consultancy helping organizations design, build, and scale products, operations, and services.
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
3mo
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Studio Lead
Tysons, Virginia, United States
OnsitePart Time
JETSET Pilates
JETSET Pilates: Modern reformer Pilates brand offering immersive, musically-inspired studio experiences.
Part-time Studio Lead responsible for front desk service, sales, and customer support; requires morning/evening/weekend shifts.
AXLE CRM, Retail POS, Phone, Email
3d
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Location Support Center Lead
McLean, Virginia, United States
$120k-$200k/yr OnsiteFull Time
ManTech International
ManTech International: Advancing the future of defense through innovative technology.
7+ YOERequires active TS/SCI with Polygraph and 7+ years of customer operational experience, plus a high school diploma, associate degree, or bachelor's degree. Requires technical team leadership and IT operations expertise.
ITIL, CAT5, VoIP
3mo
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Shift Lead
Ashburn, Virginia, United States
OnsiteFull Time
Southpaw
Southpaw: Franchisee operator of Dunkin' and Ta Bell restaurants.
Shift Lead supports the Restaurant General Manager, runs shifts, ensures Taco Bell standards, and guides team members on food safety and customer service.
3w
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Lead Customer Service Tax Specialist
Washington, District of Columbia, United States
$75k-$97k/yr OnsiteFull Time
Office of Tax and Revenue
Office of Tax and Revenue: Independent District government office providing financial management, budgeting, tax administration, and fiscal oversight for Washington, DC.
2+ YOETwo years of specialized customer service experience, including tax discrepancy resolution, financial transaction review, technical support, staff guidance or training, Microsoft Office proficiency, and strong written and verbal communication.
Microsoft Office
2d
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Operations Support Center Lead
Annapolis Junction, Maryland, United States
OnsiteFull Time
Maximus
MaximusNYSE: MMS: Government services and health administration partner for public programs.
10+ YOE5+ MgmtActive Secret clearance and U.S. citizenship required. Requires 10+ years in operations support, helpdesk, call center, or customer service, including 5+ years managing teams, plus ticketing-system experience.
Remedy v20.02, ServiceNow
1mo
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Shift Lead
Vienna, Virginia, United States
OnsiteFull Time
Spotless Brands
Spotless Brands: Operates a network of professional car wash and lubrication facilities.
Provide operational support during shifts, direct team tasks, ensure safety and customer service, perform physical maintenance, and follow company procedures.
Microsoft Excel
1mo
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AOUSC - Cyber Exercises Support Lead
Washington, District of Columbia, United States
HybridFull Time
cFocus Software Incorporated
cFocus Software Incorporated: Private IT services firm providing cybersecurity, cloud, geospatial, and enterprise software services to U.S. federal agencies.
3+ YOEActive Public Trust clearance, BS in Computer Science/IT or related, 3+ years incident response and planning experience supporting federal customers, and 3+ years developing and facilitating live trainings.
3mo
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Customer Service Representative
Front Royal, Virginia, United States
$30k/yr OnsiteFull Time
Aire Serv of The Shenandoah Valley
Aire Serv of The Shenandoah Valley: Independently owned Virginia HVAC franchise serving residential and commercial customers with heating, cooling, installation, repair, and maintenance.
Handle inbound/outbound calls, qualify leads, schedule appointments, support sales/service, HVAC experience required.
Service Titan, Microsoft Office
2w
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Work From Home - Client Support Manager
Arlington, Virginia, United States
RemoteFull Time
AO Garcia Agency
AO Garcia Agency: Independent insurance sales agency recruiting funnel.
Requires strong communication and interpersonal skills, customer service dedication, and the ability to lead and inspire teams; mentorship and professional growth are offered.
Zoom