87 customer support lead jobs at 54 companies in Brooklyn, MD
2w
Save
Mark Applied
Hide
Team Lead - Customer Support
Reston, Virginia, United States
$99k-$134k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 2+ years managing teams or coaching employees; 5+ years technical customer support or helpdesk experience; corporate client and complex technical issue experience.
1mo
Save
Mark Applied
Hide
Customer Support Lead
Fairfax, Virginia, United States
$114k-$194k/yr OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
10+ YOEPMP required or equivalent, DoD 8570/8140 IAT Level III, Bachelor’s in CS/IT or related, 10+ years IT support/service desk leadership, ServiceNow and ITSM experience.
ServiceNow, ITIL
2mo
Save
Mark Applied
Hide
Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
1mo
Save
Mark Applied
Hide
PT Customer Lead (508273)
Waldorf, Maryland, United States
OnsitePart Time
Provide customer-facing support in a retail store and participate in on-the-job learning and training; engage in associate development and contribute to store operations.
23h
Save
Mark Applied
Hide
Customer Support Manager
Washington, District of Columbia, United States
$110k-$160k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree required; 10+ years in IT support or customer service operations, including 5+ years leading multiple teams. Requires IT service management, technical leadership, metrics, budgeting, and vendor management experience.
ITIL, ServiceNow, Jira Service Management, Zoom, Teams Rooms, Extron, Microsoft Servers, Linux Servers, Networking, Virtualization, Storage, Microsoft 365 Services, Databases, AWS, Azure
3mo
Save
Mark Applied
Hide
Support Lead Part Time
Prince Frederick, Maryland, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent; college experience preferred; minimum 1 year of management experience; strong communication and multitasking skills.
1w
Save
Mark Applied
Hide
Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
1w
Save
Mark Applied
Hide
Stakeholder Support Services Team Lead
Washington, District of Columbia, United States
$54k-$63k/yr HybridFull Time
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
Save
Mark Applied
Hide
Studio Lead
Tysons, Virginia, United States
OnsitePart Time
Part-time Studio Lead responsible for front desk service, sales, and customer support; requires morning/evening/weekend shifts.
AXLE CRM, Retail POS, Phone, Email
1mo
Save
Mark Applied
Hide
PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
2mo
Save
Mark Applied
Hide
Shift Lead
Ashburn, Virginia, United States
OnsiteFull Time
Shift Lead supports the Restaurant General Manager, runs shifts, ensures Taco Bell standards, and guides team members on food safety and customer service.
2w
Save
Mark Applied
Hide
Lead Customer Service Tax Specialist
Washington, District of Columbia, United States
$75k-$97k/yr OnsiteFull Time
2+ YOETwo years of specialized customer service experience, including tax discrepancy resolution, financial transaction review, technical support, staff guidance or training, Microsoft Office proficiency, and strong written and verbal communication.
Microsoft Office
1w
Save
Mark Applied
Hide
Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
1mo
Save
Mark Applied
Hide
Shift Lead
Vienna, Virginia, United States
OnsiteFull Time
Provide operational support during shifts, direct team tasks, ensure safety and customer service, perform physical maintenance, and follow company procedures.
Microsoft Excel
1mo
Save
Mark Applied
Hide
AOUSC - Cyber Exercises Support Lead
Washington, District of Columbia, United States
HybridFull Time
3+ YOEActive Public Trust clearance, BS in Computer Science/IT or related, 3+ years incident response and planning experience supporting federal customers, and 3+ years developing and facilitating live trainings.
2w
Save
Mark Applied
Hide
Work From Home - Client Support Manager
Arlington, Virginia, United States
RemoteFull Time
Requires strong communication and interpersonal skills, customer service dedication, and the ability to lead and inspire teams; mentorship and professional growth are offered.
Zoom
3mo
Save
Mark Applied
Hide
Key Lead - Westfield Montgomery, Abercrombie & Fitch
Bethesda, Maryland, United States
$21/hr OnsitePart Time
1+ YOEPart-time retail supervisor support; 1 year of retail experience preferred; high school diploma or GED preferred; strong customer focus and leadership potential.
2d
Save
Mark Applied
Hide
Janitorial Crew Lead
Sterling, Virginia, United States
$19/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–3 years in a lead or supervisory role, with janitorial operations and distribution center experience preferred. Must interpret safety documents, follow OSHA guidelines, and support customer service and team coordination.
KBSPresence, Microsoft Excel
1mo
Save
Mark Applied
Hide
Shift Lead
Bowie, Maryland, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflow, ensure safety and customer service; high school preferred, previous customer-facing or operational leadership preferred, background check required.
Microsoft Excel
4d
Save
Mark Applied
Hide
Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
Explore Jobs