87 customer support lead jobs at 49 companies in Buford, GA
2w
Save
Mark Applied
Hide
Customer Support Manager
Lawrenceville, Georgia, United States
HybridFull Time
Leads customer support operations, workforce planning, employee development, performance management, escalations, quality reviews, process improvements, and cross-functional resolution efforts.
1d
Save
Mark Applied
Hide
Vice President, Customer Support
Denver or Atlanta
$155k-$210k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer support or service leadership within SaaS or technology, 5+ years leading leaders or managers, AI support tool experience, KPI analytics, budget and vendor ownership, and strong executive communication.
Intercom, Intercom Fin AI, Zoom Contact Center
4w
Save
Mark Applied
Hide
Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
1mo
Save
Mark Applied
Hide
Support Lead Part Time
East Point, Georgia, United States
OnsitePart Time
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, customer service, ability to lift up to 25 lbs and perform physical tasks.
2w
Save
Mark Applied
Hide
Team Lead, Technical Customer Care - REQ 1528
Suwanee, Georgia, United States
$27-$37/hr OnsiteFull Time
3+ YOEHigh school diploma required and 3+ years of customer service, technical support, HVAC support, or related experience. Requires CRM and business application experience plus Microsoft Office proficiency.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Retail Customer Service Lead
Lilburn, Georgia, United States
$14-$21/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time flexibility, computer proficiency, strong communication and organization skills, and the ability to supervise and support associates.
Point-of-sale (POS) systems
1w
Save
Mark Applied
Hide
Lead Customer Success Representative
Atlanta, Georgia, United States
$100k-$150k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success, Support, Services, or Account Management; strong customer communication and relationship skills; and independent management of multiple engagements. Bachelor's degree and CRM experience valued.
CRM
2mo
Save
Mark Applied
Hide
Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
2w
Save
Mark Applied
Hide
Lead Clerical - Buckhead, GA
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of healthcare clerical experience, and experience leading front office teams. Requires strong organizational, communication, confidentiality, and customer service skills.
Electronic Medical Record systems
2mo
Save
Mark Applied
Hide
SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
AWS
1w
Save
Mark Applied
Hide
ATS Business Support Manager
Alpharetta, Georgia, United States
$128k-$193k/yr OnsiteFull Time
Leads ATS business support teams through coaching, customer and dealer collaboration, process improvement, planning, problem solving, and performance management. Manufacturing or customer-facing leadership experience preferred.
3mo
Save
Mark Applied
Hide
Customer Service Representative - State Farm Agent Team Member
Lawrenceville, Georgia, United States
OnsiteFull Time
Provide exceptional customer service, develop leads, and support insurance sales; self-motivated, detail oriented, team player; bilingual Spanish preferred; able to obtain P&C and Life/Health licenses.
2mo
Save
Mark Applied
Hide
Shift Lead
Suwanee, Georgia, United States
OnsiteFull Time
Support restaurant manager by running shifts, supervising team members, ensuring food safety and quality, resolving customer complaints, and following cash, security, inventory, and labor policies.
2mo
Save
Mark Applied
Hide
Shift Lead
Acworth, Georgia, United States
$19-$24/hr OnsiteFull Time
Experience performing CSC and/or veterinary assistant/technician duties; leadership and mentoring skills; customer service, scheduling, inventory, and medical record accuracy; ability to support clinical procedures and ensure quality care.
1mo
Save
Mark Applied
Hide
Head of Core & Premium Accountant Support
Mountain View or San Diego or Atlanta
OnsiteFull Time
15+ YOE15+ years leading large-scale service delivery or customer success organizations, outsourced partner management, workforce transformation, data-driven operations, and cross-functional stakeholder influence; bachelor\u0002s or equivalent experience.
2w
Save
Mark Applied
Hide
Sales Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOERequires 2+ years of sales experience, strong verbal and written communication, lead management, time management, customer needs analysis, and tailored solution development. EliseAI experience preferred; Entrata proficiency preferred.
EliseAI, Entrata
5d
Save
Mark Applied
Hide
Sales Lead - Part-time
Norcross, Georgia, United States
$15-$18/hr OnsitePart Time
1+ YOERequires 1+ year of retail experience, strong sales and customer relationship skills, team support abilities, excellent communication, and flexible availability for weekends, evenings, and holidays.
POS
2w
Save
Mark Applied
Hide
Sales Lead Part Time
Atlanta, Georgia, United States
$11-$15/hr OnsitePart Time
High school diploma, GED, or equivalent related job experience. Requires customer engagement, product recommendation, eyewear measurement, optical knowledge, and store operations support.
DE&I
1w
Save
Mark Applied
Hide
Sales Lead Part Time
Athens, Georgia, United States
$11-$15/hr OnsitePart Time
High school diploma, GED, or equivalent related work experience. Requires customer engagement, product recommendation, eyewear measurement, optical knowledge, and store operations support.
4d
Save
Mark Applied
Hide
Lead Front Desk Associate
Atlanta, Georgia, United States
$23-$25/hr OnsiteFull Time
2+ YOE1+ MgmtRequires 1+ year supervising or leading employees and 2+ years in front desk, medical office, healthcare administration, or related customer-facing administration, plus training, scheduling, insurance, communication, and HIPAA skills.
NextGen, Luma, Microsoft Teams
Explore Jobs