43 customer support lead jobs at 20 companies in Burlington, NC
2w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
3w
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PT Customer Lead (539373)
Winston-Salem, North Carolina, United States
OnsitePart Time
Part-time customer-facing lead role in retail store operations; duties include supporting customers and store activities.
8h
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Customer Support Rep
Cary, North Carolina, United States
OnsiteFull Time
1+ YOERequires 1–2 years of SaaS customer support experience, a bachelor's degree, strong communication and problem-solving skills, rental operations experience, and ability to lead virtual training and coordinate with remote teams.
Zendesk, SaaS
1mo
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Sales Support Lead
Raleigh, North Carolina, United States
OnsiteFull Time
4+ YOEExperience in sales/inside sales/customer service or purchasing; strong customer service, attention to detail, problem solving, computer proficiency, and ability to work independently; bachelor's preferred or HS plus 4 years experience.
ERP, CRM, order management systems
2d
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Shift Lead
Roxboro, North Carolina, United States
OnsiteFull Time
Physically active leader comfortable working outdoors at a fast pace, enforcing standards, directing vehicles, supporting customers, and leading teams; prior leadership or team experience is a plus.
2w
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Shift Lead
Raleigh, North Carolina, United States
$17-$20/hr OnsiteFull Time
1+ YOEOpens/closes store, performs cash handling, supports inventory and displays, coaches team, 1 year key-holder/leadership experience required, fluent English, PTCB or pharmacy license required.
2mo
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Customer Experience Manager [HT-1030236]
Greensboro, North Carolina, United States
$95k-$110k/yr RemoteFull Time
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
2w
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Technical Lead
Danville, Virginia, United States
$60k-$80k/yr HybridFull Time
3+ YOERequires 3–7 years supporting enterprise IT infrastructure or MSP environments, with Microsoft 365, Windows Server, networking, cybersecurity, troubleshooting, communication, and customer service experience.
Microsoft 365, Windows Server, SIEM, EDR, MFA, Microsoft, CompTIA, Cisco, Cybersecurity Maturity Model Certification (CMMC)
3w
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Portfolio Support Specialist
Greensboro, North Carolina, United States
$70k-$75k/yr FieldFull Time
3+ YOE3+ years property management experience, college degree preferred, valid driver’s license and insurance, strong customer service and leasing background, ability to travel between properties and lead onsite teams.
Microsoft Word, Microsoft Excel, Microsoft Teams, OneSite/Realpage
2w
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Member Services Training Lead
Chapel Hill, North Carolina, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years training experience in contact center or customer support, bachelor\u0002s degree or equivalent, CRM and LMS experience, strong communication and instructional design skills, HIPAA compliance.
Salesforce, Genesys, Learning Management System (LMS)
1w
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Retail- Full Price - PT Team Lead
Raleigh, North Carolina, United States
OnsitePart Time
Experience and qualifications should support sales performance, customer service, merchandising, employee coaching, shipment handling, and loss prevention in a retail store.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
4w
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Lead Secretary - Elementary
Cary, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and 2 years bookkeeping and advanced clerical experience; strong Microsoft Office and Google Apps skills; record-keeping, payroll, accounting reconciliation, customer service, and HR liaison experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Apps, Oracle
1w
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Health & Beauty TL
Burlington, North Carolina, United States
$19-$32/hr OnsiteFull Time
Customer service, merchandising, product stocking, food and grocery department support, cleaning, sanitation, and maintaining customer-ready displays.
3w
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Lead Bath Installer
Raleigh, North Carolina, United States
FieldFull Time
Install bath products, perform measurements and pre-construction tasks, lift over 75 lbs, complete OSHA safety course, provide customer-facing support and maintain company vehicle.
1mo
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Lead Concierge | Part-Time | Carolina Club UNC Alumni
Chapel Hill, North Carolina, United States
$16-$18/hr OnsitePart Time
1+ YOEMinimum 1 year hospitality experience, customer-service oriented, strong verbal/written communication, Microsoft Word/Outlook/Excel proficiency, multitasking and organizational skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel
2d
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Service Delivery Specialist, Lead
Durham, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree in computer science or related field or equivalent experience, 3+ years of service desk, customer support, or IT experience, and software and hardware troubleshooting skills.
Microsoft applications, Internet, Internet protocols
1mo
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Member Service Manager
Rolesville, North Carolina, United States
OnsiteFull Time
Lead and train MSRs, oversee cash management and branch operations, ensure compliance, resolve member issues, and support hiring and employee development. High school diploma required; strong MSR experience and leadership skills.
Workday, OnBase, MARGO, CXone, Visa DPS System
1mo
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Assistant Manager
Oak Ridge, North Carolina, United States
$18-$19/hr OnsiteFull Time
Lead and develop restaurant teams, drive customer service and operational standards, train and motivate staff, support growth and store performance.
2mo
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Marketing Coordinator - State Farm Agent Team Member
Greensboro, North Carolina, United States
$15-$20/hr OnsitePart Time
Part-time marketing/sales support role; lead development; strong communication; team collaboration; customer relationships; schedule and meet marketing goals.
CRM, MS Office, Marketing tools
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