31 customer support lead jobs at 24 companies in Calimesa, CA
1mo
Save
Mark Applied
Hide
1mo
Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Supervisory support in gym operations, strong customer service and communication, basic computer proficiency, ability to stand long periods and lift up to 50 lbs, training and coaching staff.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Assist oversight of gym operations, train and develop staff, manage front-desk member services, support club manager, oversee cleanliness, marketing, supplies and inventory; strong customer service and communication skills.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
1+ MgmtJanitorial and distribution center experience preferred; 1–3 years in a lead or supervisory role. Requires safety compliance, document interpretation, customer service, team motivation, and training support.
Sangha Group: Multi-unit operator of WaBa Grill and The Halal Guys.
Supports store operations and team management, maintains customer service and store standards, and participates in training and employee engagement activities.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Leads pharmacy operations, supports prescription processing, assists pharmacy and vision customers, and provides medication and product information. Specific duties and requirements are referenced in the job description.
Chapman University: A private university offering undergraduate and graduate degree programs.
Little to minimal prior experience; ability to learn support processes; familiarity with Microsoft Office Suite; front-desk/customer service skills preferred.
SPS: Global provider of document management and business process outsourcing.
1+ YOEHigh school diploma or equivalent, at least 1 year relevant work experience, basic computer skills, customer service and communication abilities, organization, problem-solving, and capacity to lift up to 50 lbs.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Greenhouse Applicant Tracking System
Assistant Store Lead (Assistant Store Manager) - Montclair, CA 91763
Montclair, California, United States
$21/hrOnsiteFull Time
Black Rock Coffee BarNasdaq: BRCB: Retail coffee chain operating drive-thru and in-store locations.
Provide shift leadership, train and mentor team members, support store operations (sales, hiring, inventory, cash management), deliver exceptional customer service, and perform on-bar duties; must be able to lift up to 15 pounds and have 6 months tenure with company unless approved.
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEDegree in engineering or materials science required; 5+ years (PhD) or 7+ years (BSc/MSc) experience in R&D/application engineering; customer support, SMT/encapsulant knowledge, material handling and statistical analysis (MinTab/JMP) experience; global travel up to 25%.
Urban Plates: Operates a chain of chef-driven fast-casual healthy restaurants.
Entry-level leadership role focused on delivering excellent guest experiences, supervising FOH activities, and supporting team development; flexible scheduling and strong customer service skills required.
OluKai, melin, Roark (Tradewind Services) Manager, CX Automation & AI
Irvine, California, United States
$80k-$110k/yrHybridFull Time
Archipelago Companies: Builds and manages a portfolio of premium lifestyle consumer brands.
5+ YOE2+ MgmtBachelor’s degree or equivalent experience, 5+ years in customer experience or support operations, 2+ years leading complex programs, and hands-on production AI agent and helpdesk platform experience.
Sierra AI, Gorgias, Aircall, Zendesk, Kustomer, Shopify, Full Circle
Wiles' Restaurants: An independently owned and operated Carl's Jr. franchisee.
Ability to manage daily restaurant operations, direct and train crew members, support customer service, profitability, quality assurance, and lead employee performance.
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
Leads, trains, coaches, and develops department associates while supporting customer service, product availability, operational execution, merchandising, and store management decisions.
Urban OutfittersNASDAQ: URBN: Retailer of apparel, home goods, and lifestyle products.
Retail experience with customer service, ability to support store operations and lead others, flexible availability including nights/weekends/holidays, strong communication and initiative.
ES Management Group: Provides temporary staffing and workforce management solutions across the United States.
Experience leading teams, supporting systems, software, hardware, helpdesk requests, networks, and customers; able to establish procedures, troubleshoot issues, and adapt to changing priorities.
Local Area Networks (LA), Wide Area Networks (WAN)
Daiso: Global Japanese retailer selling diverse household products at fixed prices
Provide excellent customer service, process transactions, maintain merchandise presentation, support store operations, and assist with opening/closing and lead-shift duties when assigned.