68 customer support lead jobs at 43 companies in Cerritos, CA

1mo
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yr OnsiteFull Time
NC America
NC America: North American digital entertainment publisher serving players across North America, Europe, Australia, and New Zealand.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Zendesk, Salesforce Service Cloud, Freshdesk
3mo
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Support Lead
El Segundo, California, United States
$60k-$80k/yr OnsiteFull Time
Circadia Health
Circadia Health: Saving lives with AI-powered contactless monitoring
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
HubSpot
2w
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
Silhouette
Silhouette: Family-owned premium apparel and accessories manufacturer, licensing partner, and distributor serving retailers and direct consumers.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
5d
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Support Lead Part Time
Anaheim, California, United States
$17/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ MgmtHigh school diploma or equivalent, at least 1 year of management experience, strong communication and multitasking skills, composure under pressure, and ability to work flexible shifts and perform physical store duties.
3w
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Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yr OnsiteFull Time
Boeing
BoeingNYSE: BA: Global aerospace manufacturer of commercial and defense aircraft.
3+ YOEBachelor's degree in a relevant technical field, 3+ years in space or satellite systems, 1+ year in real-time operations and customer interaction, and experience with propulsion GNC or avionics.
Root Cause Corrective Action (RCCA), CONOPS
3w
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Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yr OnsiteFull Time
Boeing
BoeingNYSE: BA: Global aerospace manufacturer of commercial and defense aircraft.
3+ YOEBachelor's degree in a relevant STEM field; 3+ years in space or satellite systems, 1+ year in real-time operations, propulsion GNC or avionics experience, customer interaction, and ability to obtain Top Secret clearance.
GNC, Root Cause Corrective Action (RCCA), CONOPS
1w
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Technical Support Lead - (CA)
Calabasas or California or Los Angeles
$29-$35/hr OnsiteFull Time
Maverick Payments
Maverick Payments: Privately owned full-service payment provider serving businesses, ISOs, ISVs, agents, and referral banks.
2+ YOERequires a high school diploma, 2+ years of payments and terminal technical support experience, 1 year handling tickets, reconciliations, and escalations, plus leadership experience.
Point of Sale (POS), TCP/IP, GPRS, TSYS, Fiserv, ACH, Customer Relationship Management (CRM)
1w
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Sales Support Lead (Commercial/Hospitality)
Los Angeles, California, United States
$32-$36/hr RemoteFull Time
Phillip Jeffries
Phillip Jeffries: Family-owned luxury wallcovering serving designers and residential and commercial interiors.
5+ YOERequires 5+ years in customer service, sales support, project coordination, or related work; complex escalation experience; commercial design knowledge; strong communication, organization, prioritization, and problem-solving skills.
2mo
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Branch Support Lead
Temple City or Hacienda Heights
$26-$30/hr FieldFull Time
American Plus Bank
American Plus Bank: Independent CDFI community bank serving individuals and businesses in California’s San Gabriel Valley and Los Angeles County.
3+ YOE3+ years branch banking experience (2+ years operations), knowledge of BSA/AML/CIP/CDD/KYC, supervisory and training experience, proficiency in Microsoft Office and branch systems, strong customer service and risk awareness.
Microsoft Office
1d
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Team Lead, Airport Customer Experience Administration - LAX
Los Angeles, California, United States
$42k-$59k/yr OnsiteFull Time
American Airlines Group Inc.
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
High school diploma or GED and prior office or clerical experience required. Leadership experience and college education preferred; intermediate or advanced Microsoft Office skills required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Member Team Lead
Corona, California, United States
$23-$31/hr OnsiteFull Time
Sam's Club
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
1w
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US-Lead
Mayfair, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designing and manufacturing consumer electronics, software, and digital services.
Supports store leadership, customer experiences, team development, sales enablement, and operational readiness in an Apple Retail store.
1mo
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Team Lead
Los Angeles, California, United States
$20-$34/hr OnsiteFull Time
LensCrafters
LensCrafters: U.S.-based optical retailer offering prescription glasses, sunglasses, contact lenses, eyewear, and eye exams.
Retail leadership role supporting store operations and customer-facing sales within an optical retail environment.
2mo
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Client Operations Lead
Santa Monica, California, United States
$20/hr OnsitePart Time
Barry's
Barry's: Global boutique fitness studio chain specializing in high-intensity interval training.
Hands-on studio leadership supporting sales and operations, delivering exceptional client hospitality, mentoring peers, maintaining studio standards, and working flexible shifts including weekends.
4d
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Student Reservations Lead
Northridge, California, United States
$19-$21/hr OnsitePart Time
University Student Union at California State University, Northridge
University Student Union at California State University, Northridge: Student-centered nonprofit university union providing CSUN students with programs, recreation, services, facilities, employment and leadership opportunities.
Currently enrolled CSUN student with related experience or specialized education; requires customer service, office administration, reservation and diagramming software knowledge, organization, communication, and leadership skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Shift Lead
Ontario, California, United States
$20/hr OnsiteFull Time
WaBa Grill
WaBa Grill: Fast-casual restaurant chain serving diners grilled-to-order Asian-inspired rice bowls, plates, salads, and other better-for-you meals.
Supports store operations and team management, maintains customer service and store standards, and participates in training and employee engagement activities.
5d
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Team Lead
Huntington Beach, California, United States
$18-$23/hr OnsiteFull Time
Get Air Management
Get Air Management: Private trampoline-park operator and franchisor providing indoor active entertainment for families and groups.
Provides customer service, supports park operations and shifts, promotes safety and cleanliness, hosts parties, meets sales goals, and uses supervisory or leadership experience.
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
Southland Industries
Southland Industries: Mechanical, electrical, and plumbing engineering and construction firm.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
1w
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Pharmacy Operations Team Lead
Colton, California, United States
$24-$37/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Leads pharmacy operations, supports prescription processing, assists pharmacy and vision customers, and provides medication and product information. Specific duties and requirements are referenced in the job description.
1mo
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Sales Support Associate Sales - Inside Sales
Mar Vista, California, United States
$19/hr OnsiteFull Time
Builders FirstSource
Builders FirstSourceNYSE: BLDR: Nation's largest supplier of structural building products and components.
0.5+ YOE1 year certificate or 3-6 months related selling experience; ability to generate leads, support outside sales, handle customer issues, and use order/spreadsheet/word processing systems; ability to lift up to 80 lbs.