79 customer support lead jobs at 48 companies in Chino, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yrOnsiteFull Time
BoeingNYSE: BA: Designing and manufacturing commercial aircraft and defense systems.
3+ YOEBachelor's degree in a relevant technical field, 3+ years in space or satellite systems, 1+ year in real-time operations and customer interaction, and experience with propulsion GNC or avionics.
Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yrOnsiteFull Time
BoeingNYSE: BA: Designs and manufactures aircraft, defense systems, and space technology.
3+ YOEBachelor's degree in a relevant STEM field; 3+ years in space or satellite systems, 1+ year in real-time operations, propulsion GNC or avionics experience, customer interaction, and ability to obtain Top Secret clearance.
Maverick Payments: Provides merchant payment processing and financial technology services.
2+ YOERequires a high school diploma, 2+ years of payments and terminal technical support experience, 1 year handling tickets, reconciliations, and escalations, plus leadership experience.
Point of Sale (POS), TCP/IP, GPRS, TSYS, Fiserv, ACH, Customer Relationship Management (CRM)
HCLTechNational Stock Exchange of India: HCLTECH: Global technology providing digital, engineering, and cloud services.
Resolves escalated incidents, mentors team members, validates change plans and analyses, supports capacity planning, and communicates with business stakeholders and customers.
CTBC BankTaiwan Stock Exchange: 2891: Commercial bank providing financial services for individuals and businesses.
3+ YOE3+ years branch banking experience (2+ years operations), knowledge of BSA/AML/CIP/CDD/KYC, supervisory and training experience, proficiency in Microsoft Office and branch systems, strong customer service and risk awareness.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Supervisory support in gym operations, strong customer service and communication, basic computer proficiency, ability to stand long periods and lift up to 50 lbs, training and coaching staff.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Assist oversight of gym operations, train and develop staff, manage front-desk member services, support club manager, oversee cleanliness, marketing, supplies and inventory; strong customer service and communication skills.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Hands-on studio leadership supporting sales and operations, delivering exceptional client hospitality, mentoring peers, maintaining studio standards, and working flexible shifts including weekends.
Sangha Group: Multi-unit operator of WaBa Grill and The Halal Guys.
Supports store operations and team management, maintains customer service and store standards, and participates in training and employee engagement activities.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Previous repair and maintenance experience required; ability to assist supervisors, assign work, maintain quality standards, adjust schedules, and interact professionally with customers and team members.
Sylvan Learning: Personalized K-12 tutoring and test preparation services.
Organized, customer-focused individual to manage daily center operations, assist families with scheduling/enrollment, support instructors, and occasionally teach or proctor assessments. Experience in education, tutoring, childcare, or customer service is a plus.
Atlas Franchise Group: Operates a multi-state network of Jimmy John's sandwich franchises.
Must be 18+, preferred management experience, able to lift 30 lbs, safely use slicers/knives/ovens, computer proficient, memorize menu quickly, provide customer and team support.