35 customer support lead jobs at 25 companies in Coolidge, AZ
1w
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Director of Customer Support
Tempe or United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
1mo
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Support Lead
Gilbert, Arizona, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, cash handling, merchandising, and customer service skills.
2w
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Support Lead
Tempe, Arizona, United States
$17/hr OnsiteFull Time
0.5+ YOE6+ months cannabis industry experience preferred, cash handling and customer service skills, must be 21+, able to obtain Arizona Facility Agent Card, able to approve register overrides and work fast-paced retail shifts.
Point-of-Sale (POS)
2mo
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Customer Sales Lead
Tempe or Phoenix or Tucson
$63k-$85k/yr FieldFull Time
3+ YOETerritory sales role supporting Walmart across Phoenix Metro and Tucson. Requires 3 years territory sales experience, 1 year supervisory preferred, Microsoft Office proficiency, valid driver's license, reliable vehicle, and ability to travel ~25%.
Microsoft Office
2w
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IT Lead Support Worker - Arizona State University
Tempe, Arizona, United States
OnsiteFull Time
2+ YOE2+ years IT support experience preferred; hands-on hardware and POS troubleshooting, basic networking knowledge, strong customer service and multitasking skills.
POS, Micros Simphony, Catapult, Blackboard
2w
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Team Lead
Mesa or Phoenix
OnsiteFull Time
1+ YOE1+ MgmtSupervise rider support agents, drive training and development, meet KPIs/SLAs, analyze reports, handle escalations; 1-2 years client service experience and 1+ year people management; high school required; Google Suite and spreadsheet skills.
Google Sheets, Google Slides, Google Docs, Google Drive, spreadsheet applications
2w
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Team Lead
Mesa or Phoenix
OnsiteFull Time
1+ YOE1+ MgmtProvide frontline supervision for Rider Support Agents, train and develop staff, manage KPIs/SLA, analyze reports, handle escalations, and use Google Suite and spreadsheets; 1+ year team leadership and 1-2 years client service experience, high school required.
Google Sheets, Google Slides, Google Docs, Google Drive
1w
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Member Care Center Team Lead
Phoenix, Arizona, United States
$24-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED required; associate degree preferred. Requires 3+ years in a call center or financial institution, leadership, customer support, communication, problem-solving, data analysis, and Microsoft Office proficiency.
Cisco, Microsoft Office, Microsoft Outlook, Microsoft Word
6d
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Work From Home - Client Support Manager
Scottsdale, Arizona, United States
RemoteFull Time
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
6d
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Pharmacy Operations Team Lead
Phoenix, Arizona, United States
$23-$36/hr OnsiteFull Time
Leads pharmacy operations, processes prescriptions, supports patients with medication and product information, assists vision customers, and provides pharmacy customer service.
Walmart+, Live Better U, Walmart Academy
2mo
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Shift Lead
Tempe, Arizona, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflows, enforce safety and cleanliness, operate car wash equipment, and engage customers.
Microsoft Excel
2w
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Shift Lead
Phoenix, Arizona, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflow, enforce safety and policies, perform cleaning and equipment tasks, and handle customer interaction; high school preferred, background check required.
Microsoft Excel
1w
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DDP Technical Product Support (TPS)
Phoenix, Arizona, United States
$96k-$132k/yr OnsiteFull Time
Technical support expertise for customer equipment, installations, upgrades, troubleshooting, performance analysis, engineering documentation, and field implementation; ability to solve complex problems and lead small projects.
Engineering Change Order (ECO), Mean Time Between Failures (MTBF), Mean Time Between Interventions (MTBI), Customer Engineering Notification (CEN), Best Known Method (BKM)
2d
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Lead Guest Services Team Member
Eloy, Arizona, United States
$15-$21/hr OnsiteFull Time
Leads one to two cashiers, processes transactions, completes closing reports, resolves guest issues, schedules breaks, maintains cleanliness, and supports travel center operations.
2d
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162 - Food City Starbucks Team Lead - 7th Ave & Southern
Phoenix, Arizona, United States
$22/hr OnsiteFull Time
Must be at least 18, provide excellent customer service, follow safety and sanitation standards, handle cash, support training, and lift and stock items weighing up to 50 pounds.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
3w
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Lead - Admissions Services
Phoenix, Arizona, United States
OnsiteFull Time
2+ YOEProvides patient registration and financial counseling support, ADT system subject-matter expertise, scheduling and training duties; requires HS/GED, 2+ years registration/financial counseling experience, strong customer service and regulatory knowledge.
ADT
2w
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Lead FMS Application Engineer
Phoenix or Tempe
HybridFull Time
6+ YOEU.S. Person required. Bachelor’s in a technical STEM field, 6+ years systems/application engineering experience, 1+ year FMS experience, familiarity with navigation DB/AIRAC cycles and customer support skills.
Windows sockets, TDP, UDP, Wireshark, InstallShield, Excel macros, Java, C#, Python
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
3w
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Contact Center Specialist- Bilingual
Phoenix, Arizona, United States
RemotePart Time
Provide phone/email/chat support for reservations, home sales leads and escalated service issues; proficiency with reservation and CRM systems; strong communication, multitasking, and customer service skills.
RMS, SalesForce, Service Cloud, Manage America, Microsoft Office
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