43 customer support lead jobs at 35 companies in Danbury, CT
2mo
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Team Lead - Transfers - Customer Support/Service
Suffern, New York, United States
$24-$26/hr OnsiteFull Time
Customer service lead experience preferred; strong communication, active listening, organization, attention to detail, and ability to learn internal systems.
1w
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VP Global Customer Support
Rochelle Park or Bengaluru
RemoteFull Time
15+ YOE15+ MgmtBachelor's degree in Computer Science, MIS, or equivalent; 15+ years leading global support organizations; ITIL expertise; experience scaling distributed teams, L1/L2 operations, cloud support, and executive stakeholder management.
ServiceNow, SLA, QA, BPO
3w
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Support Lead Part Time
Stamford, Connecticut, United States
$17/hr OnsitePart Time
1+ YOESupervise store associates, deliver excellent customer service, train crew, handle cash/register, execute merchandising; high school diploma and minimum 1 year management experience required.
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
2w
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Shift Lead
Cromwell, Connecticut, United States
$19-$22/hr OnsiteFull Time
1+ YOE1+ year leadership or key-holder retail experience, fluent English, ability to open/close store, handle cash and registers, and support inventory and customer service; PTCB or pharmacy license as required by state.
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
1w
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Grocery Floor Lead
Woodbury, Connecticut, United States
OnsiteFull Time, Part Time
Experience leading teams and providing customer service; grocery or retail experience preferred. Must support merchandising, inventory, receiving, training, and flexible nights, weekends, and holiday work.
2mo
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Customer Care Associate
Little Neck, New York, United States
$17-$19/hr OnsitePart Time
Customer-facing role supporting lead conversion and retention, front-desk operations, and basic facility upkeep. Requires strong communication, ability to lift 30 lbs and stand for long periods, and CPR/First Aid/AED within 30 days.
iClassPro
1w
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Lead Service Coordinator
Spring Valley, New York, United States
OnsiteFull Time
Experience leading service, support, or operations teams; strong organization, judgment, urgency, follow-through, vendor accountability, customer empathy, and process improvement skills.
KPI
1mo
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Vans: Sales Lead - Westfarms Mall
Farmington, Connecticut, United States
$20-$25/hr OnsitePart Time
Retail leadership supporting customer engagement, coaching associates, driving sales, meeting targets, strong communication, and ability to perform light physical tasks.
2w
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Lead Clinical Receptionist
New Haven, Connecticut, United States
OnsiteFull Time
2+ YOELead clinical receptionists must have extensive medical office experience with EPIC, strong customer service and leadership skills, ability to manage operations and staff, strong communication, judgment, and administrative skills.
EPIC, Microsoft Excel
4w
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Lead Clinical Receptionist
New Haven, Connecticut, United States
$36/hr OnsiteFull Time
2+ YOELead clinical receptionists team; schedule patients using EPIC; strong customer service, communication, administrative, and leadership skills; ability to triage patient situations; must meet healthcare worker health and background check requirements.
EPIC, Microsoft Excel
3w
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Customer Experience Supervisor I - Roosevelt Field S/C
Garden City, New York, United States
$24-$30/hr OnsiteFull Time
Lead and coach store associates, manage checkout and cashier performance, schedule staffing, support hiring and training, and meet sales, service, and productivity standards.
Point of Sale, Mobile Point of Sale
1mo
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Helly Hansen - PT Sales Lead at Woodbury Outlet
Woodbury, New York, United States
$18-$20/hr OnsitePart Time
Part-time entry-level leadership role: open/close store, support sales and customer service, maintain merchandising and POS integrity, train staff; minimum 30 hours/week availability including weekends and rotating holidays; must be 18+.
cash register, point-of-sale, computers, phones, scanners
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Periop Communication Associate
New Haven, Connecticut, United States
OnsiteFull Time
3+ YOEHigh school diploma (bachelor's preferred), 3+ years hospital experience with customer service/registration/scheduling, Microsoft Office and Epic proficiency, leadership and strong communication skills.
Microsoft Office, Epic
1mo
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Lead Periop Communication Associate
New Haven, Connecticut, United States
OnsiteFull Time
3+ YOEHigh school diploma required (BA preferred),3+ years hospital experience in registration/scheduling/clerical roles,Microsoft Office and Epic proficiency,leadership and customer-service skills.
Microsoft Office, Epic
4w
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Site Front Desk Lead
New Haven, Connecticut, United States
OnsiteFull Time
2+ YOE2+ years patient access/front desk experience, high school diploma (associate preferred), strong communication, insurance verification knowledge, ability to train staff and support process improvement.
6d
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lead stylist
Garden City, New York, United States
$17-$29/hr OnsitePart Time
Customer-focused retail stylist who can meet sales goals, coach team members, support merchandising and store operations, lift up to 40 pounds, use reliable transportation, and be at least 18.
Workday
1mo
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Lead Sales Assoicate
Greenwich, Connecticut, United States
OnsiteFull Time
Customer-facing sales role focused on selling coating solutions, collaborating with colleagues, and contributing ideas to support business growth.
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