64 customer support lead jobs at 47 companies in Derry, NH
2mo
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Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
1w
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Team Lead, Payment Experience, Americas (Customer Support)
Boston, Massachusetts, United States
$55k-$65k/yr HybridFull Time
4+ YOERequires 4+ years in customer support, informal leadership or mentoring experience, strong English communication, analytical skills, CRM and Microsoft Office familiarity, and payment-related experience preferred.
Microsoft Office, CRM, Zendesk, Google Workspace, Looker
1mo
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Support Lead Part Time
Peabody, Massachusetts, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills; must be 18 or older.
1w
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
1mo
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PT Customer Service Leader (537698)
Concord, New Hampshire, United States
OnsitePart Time
Lead customer service operations in a supermarket retail environment and support sustainable, local sourcing initiatives.
2mo
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SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
AWS
2mo
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Shift Lead
Waltham, Massachusetts, United States
$18-$21/hr OnsitePart Time
1+ YOE1+ Mgmt1+ year prior leadership or retail key-holder experience; fluent English; responsible for opening/closing, cash handling, inventory accuracy, customer service, and coaching team members. PTCB or pharmacy license preferred.
1mo
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Customer Success AI Operations Lead
Boston or United States
$79k-$117k/yr HybridFull Time
2+ YOE2–6+ years in CS/RevOps/Support Ops or similar; experience building AI-enabled workflows and automations; comfortable with CRM/CS/support/data systems; strong systems thinking and cross-functional communication.
Salesforce, Gainsight, Clari, Gong, Zendesk, Snowflake, Slack, Zoom, Google Workspace, Claude, Claude Code, ChatGPT, Gemini, Cursor, Replit, Zapier, Make, Workato, n8n, Tray.io, SQL
2w
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Work From Home - Client Support Manager
Sanford, Maine, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1d
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AP Team Lead
Somersworth, New Hampshire, United States
$21-$34/hr OnsiteFull Time
Leads asset protection activities while supporting customers and associates in a fast-paced retail store environment; specialized skills are required.
3w
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Sales Lead
Boston, Massachusetts, United States
$85k-$90k/yr OnsiteFull Time
3+ YOERequires a high school diploma, 3–5 years in inside sales, sales support, project coordination, or customer service, strong customer and project management skills, and proficiency with Microsoft Office and business software.
ERP, CRM, Point-of-Sale, BisTrack, Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word
2mo
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Team Lead
Gloucester or Rockport
$17-$19/hr OnsiteFull Time
Supervise and train store team, open/close store, maintain safety and inventory, process shipments and cash, execute merchandising and customer service, and support sales goals.
2w
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Clinic Lead-Valid Driver's license required-will train
Nashua or United States
FieldFull Time
Must perform clinic team roles, lead field staff, handle animals, operate company vehicles, lift up to 40 pounds, communicate effectively, resolve difficult situations, and provide customer service and sales support.
3d
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Sales Lead - Part-time
Hingham, Massachusetts, United States
$19-$24/hr OnsitePart Time
1+ YOERequires 1+ year retail experience, strong sales and customer service skills, team support and motivation abilities, excellent communication, and flexible availability for weekends, evenings, and holidays.
2w
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Lead, Part Time - Burlington Mall - MA
Burlington, Massachusetts, United States
$16-$20/hr OnsitePart Time
Retail leadership support, customer engagement, selling behavior role modeling, technology use, flexible scheduling, continuous improvement, and ability to lift up to 30 pounds.
1mo
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Team Lead
Peabody, Massachusetts, United States
$19-$33/hr OnsitePart Time
Retail optical team lead role in-store; supports customer service, sales, and store operations; supervisory duties implied.
2w
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Shortage Control Lead - Full-Time
Westborough, Massachusetts, United States
$16/hr OnsiteFull Time
Experience in shortage reduction, theft and fraud prevention, store audits, associate training, inventory support, customer engagement, and managing stressful situations; flexible availability required.
point of sale
4d
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Lead Clinical Admin Coordinator - Neurosurgery - Boston
Boston, Massachusetts, United States
$20-$25/hr OnsiteFull Time
3+ YOEAssociate degree and 3 years supporting customers, or high school diploma/equivalent and 5 years supporting customers including 2 years in healthcare. Requires healthcare knowledge, computer literacy, organization, communication, and confidentiality.
Microsoft Office, email, scheduling applications
3mo
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Supervisor, IT Service Delivery & Customer Experience
Portsmouth, New Hampshire, United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership with hands-on IT support; strong Microsoft 365, Active Directory, networking, and IT operations experience; ability to lead IT service delivery across multiple sites.
Microsoft 365, Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Windows Server, DNS, DHCP, Group Policies
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
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