42 customer support lead jobs at 29 companies in Edmonds, WA
4w
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Product Support Manager
Kirkland, Washington, United States
RemoteFull Time
Long Tail Health Solutions: AI platform for healthcare revenue cycle and denial management.
5+ YOE2+ MgmtBachelor's degree required; 5+ years customer/product support experience with 2+ years leading support strategy; experience building/scaling support functions in healthcare SaaS; knowledge of ticketing platforms, SLAs, and support metrics.
2mo
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Customer Care Manager
Gig Harbor, Washington, United States
$82k/yr OnsiteFull Time
5+ YOE5+ years of experience leading customer service teams; hands-on leader; strong coaching and cross-functional collaboration; proficient with CRM and support platforms.
CRM, Customer support platforms, Reporting tools, AI tools
3w
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Principal Support Escalation Manager (Technical Support Lead) (200043808)
Redmond, Washington, United States
OnsiteFull Time
Not provided in the posting.
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
1mo
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Customer Service Representative (4653)
Tacoma, Washington, United States
$20/hr OnsiteFull Time
Provide friendly phone-based customer support, schedule and confirm service appointments, make outbound calls to leads, navigate multiple screens, and communicate with empathy.
2mo
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Pet Resort Team Lead
SeaTac, Washington, United States
$22-$28/hr OnsiteFull Time
1+ YOEExperience working with dogs in group settings, ability to lead and guide staff, valid driver's license and ability to operate company vehicles, flexible availability including weekends/holidays, ability to work on feet and support occasional overnight shifts.
2mo
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SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
AWS
1mo
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Lead Customer Engineer-Power Solutions
Seattle, Washington, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related field, 2+ years technical support experience in connector industry, proficiency with 3D modeling and PDM, knowledge of industry specs, strong communication and presentation skills.
Windchill, Creo, Microsoft Office
1mo
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Lead Customer Engineer-Power Solutions
Seattle, Washington, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical engineering, minimum 2 years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specifications, strong communication and presentation skills.
Creo, Windchill, Microsoft Office
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
5d
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Work From Home - Client Support Manager
Seattle, Washington, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
2d
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Dairy Lead
Seattle, Washington, United States
$17-$28/hr OnsitePart Time
Customer-focused role requiring pride in work, willingness to learn, teamwork, and the ability to support customers and associates in a grocery retail environment.
4d
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Lead, Full Time - University Village
Seattle, Washington, United States
$21-$25/hr OnsiteFull Time
Role modeling sales behaviors, leading store processes, communicating expectations, using technology, supporting customers and teams, flexible scheduling, and lifting up to 30 pounds.
2w
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Vendor Managed Inventory Support Lead
Portland or Seattle
FieldFull Time
10+ YOEHigh school diploma with 10+ years supply chain/logistics/distribution experience and 6+ years supervisory experience; valid driver's license; leadership, customer service, and inventory management skills.
2mo
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Customer Experience & AI Operations Lead | Seattle
Seattle, Washington, United States
$80k-$130k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years in customer support/ops leadership; proven track record in scaling CS while improving CSAT; strong AI/automation mindset
AI tools, Chatbots, Workflow automation, SQL, BI tools
3d
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Patient Access Rep Clinic Lead
Burien, Washington, United States
OnsiteFull Time
1+ YOERequires 1 year of customer service and equivalent patient access experience, or comparable education and experience. Healthcare or call center experience and lead or supervisory experience preferred.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
5d
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Lead Players Club Rep
Suquamish, Washington, United States
$19/hr OnsiteFull Time
Customer service and player membership support experience; computer proficiency including Microsoft Word and Microsoft Excel; strong communication, problem-solving, organization, and decision-making skills.
Microsoft Word, Microsoft Excel
2w
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Patient Services Specialist Lead
Seattle, Washington, United States
$51k-$73k/yr OnsiteFull Time
3+ YOEHigh school diploma and 3+ years patient support service experience; ability to coordinate patient flow, schedule appointments, verify insurance, maintain confidentiality, train and oversee front-desk staff.
3w
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Lead Sales
Lynwood, Washington, United States
$17-$18/hr OnsitePart Time
Deliver customer-focused sales, coach and train sales associates, support store operations, and create an engaging retail experience.
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