34 customer support lead jobs at 18 companies in Gladstone, MO
5d
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Tier 1 Support Lead
Kansas City, Missouri, United States
$70k-$80k/yr OnsiteFull Time
Technical support leadership experience with customer escalations, team coaching, Linux or Windows Server troubleshooting, networking fundamentals, and operational process improvement.
Linux, Windows Server, TCP/IP, DNS, DHCP, SSH, HubSpot Service Hub, Python, PowerShell, Bash, CompTIA A+, CompTIA Network+, CompTIA Server+, Linux+, Cisco CCNA
3w
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Interim Support Lead Part Time
Overland Park, Kansas, United States
$13/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong customer service and communication, ability to multi-task, cash handling, frequent lifting up to 25 lbs.
1w
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EUC Lead
Kansas City, Missouri, United States
$80k-$90k/yr OnsiteFull Time
8+ YOELeads EUC, deskside support, field services, and workplace technology operations; manages support teams, service governance, endpoint lifecycle, reporting, and customer escalations.
Microsoft 365, Microsoft Intune, Autopilot, Active Directory, Azure AD, SCCM, MECM, CMDB, KPI
1mo
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Lead IT Support Specialist Fulfillment Center
Liberty, Missouri, United States
$20-$30/hr OnsiteFull Time
2+ YOEHigh School/GED and 2+ years in IT customer-facing or technical support; experience with printers, PCs, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare; weekend/holiday/off-hours coverage; travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries, AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
1mo
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Retail Floor Lead
Leawood, Kansas, United States
$17-$20/hr OnsiteFull Time
Lead retail floor and sales team, deliver exceptional customer service, support visual merchandising, inventory and store operations, work 8-hour shifts including mornings/evenings and at least one weekend day.
1mo
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Corporate Systems Team Lead
North Kansas City, Missouri, United States
HybridFull Time
7+ YOE2+ Mgmt7+ years supporting/developing enterprise systems with significant Oracle ERP experience; 2+ years in a technical/team lead role; bachelor’s in Information Systems/Computer Science/Engineering or equivalent; experience with integrations, customizations, upgrades, and stakeholder partnership.
Oracle ERP, Oracle Cloud ERP (OCI / Fusion), POS, eCommerce, WMS, APIs, Middleware, Data Warehouse
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2w
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(USA) Personal Shopper Lead - Sam's
Independence, Missouri, United States
$22-$30/hr OnsiteFull Time
Must be at least 18 years old and complete required training and assessments. Role requires supervising associates, supporting e-commerce pickup operations, member service, and merchandise fulfillment.
self service technology, key performance indicators
2mo
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Shift Leader
Olathe, Kansas, United States
$9-$11/hr OnsiteFull Time
Lead shifts, ensure compliance, manage team, and support GM in operations
2mo
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Shift Leader - Dairy Queen
Gardner, Kansas, United States
OnsitePart Time
Part-time shift lead with responsibility for supporting GM/Assistant Managers, supervising crew, inventory and cash control, and ensuring POS and service standards.
4d
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Administrative Assistant (PRN) - Paragon Infusion Centers
Kansas City or Independence
OnsitePart Time
High school diploma or equivalent and 1+ year of lead or supervisory experience in healthcare; medical front office, prior authorization, inbound calls, and customer service experience preferred.
Medic
2mo
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Taco Bell Assistant Manager
Independence, Missouri, United States
OnsiteFull Time
2+ YOELeads shifts, trains staff, ensures safety/compliance, supports GM, and drives customer experience.
1mo
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Assistant Manager
Lees Summit, Missouri, United States
$18-$20/hr OnsiteFull Time
Lead and motivate store teams, train staff, drive customer service, and support store operations.
2w
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Asst Store Mgr - Visual
Leawood, Kansas, United States
OnsiteFull Time
Lead store operations, support visual merchandising, drive sales, manage and coach store staff, and deliver outstanding customer service.
1w
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Quality Engineer
Olathe, Kansas, United States
OnsiteFull Time
Perform document control, lead corrective action investigations, support training, conduct inspections and first article, troubleshoot production, resolve customer complaints.
4w
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Community Engagement Coordinator - KDC
Lawrence, Kansas, United States
OnsiteFull Time
Coordinate and lead volunteer programs, manage group reservations and scheduling, lead orientations, track volunteer hours, and support onsite and off-site event logistics; high school diploma or equivalent required; customer service and Microsoft Office proficiency.
Microsoft Office
1w
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Assistant Manager
Overland Park, Kansas, United States
$24/hr OnsiteFull Time
Lead and train team members, manage daily operations, support general manager, provide customer service, stand for long periods, able to work outdoors in varying weather.
1mo
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Store Sales Associate
Shawnee, Kansas, United States
$14/hr OnsitePart Time
0+ YOEProvide friendly customer service, operate cash register, maintain merchandise presentation, perform stocking and basic inventory tasks, and support opening/closing and lead-shift duties when assigned.
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