30 customer support lead jobs at 19 companies in Henderson, NC
2w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
1w
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PT Customer Lead (541847)
Franklinton, North Carolina, United States
OnsitePart Time
Customer Lead role supporting retail operations; the posting emphasizes on-the-job learning, training, professional development, and commitment to customer service.
3d
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PT Lead Customer Service Specialist
Wake Forest, North Carolina, United States
$16/hr OnsitePart Time
High school graduation or equivalent administrative experience, preferably in local government. Requires administrative support skills, independent judgment, communication, data analysis, computer use, and ability to perform sedentary work.
4w
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Sales Support Lead
Raleigh, North Carolina, United States
OnsiteFull Time
4+ YOEExperience in sales/inside sales/customer service or purchasing; strong customer service, attention to detail, problem solving, computer proficiency, and ability to work independently; bachelor's preferred or HS plus 4 years experience.
ERP, CRM, order management systems
2w
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Shift Lead
Raleigh, North Carolina, United States
$17-$20/hr OnsiteFull Time
1+ YOEOpens/closes store, performs cash handling, supports inventory and displays, coaches team, 1 year key-holder/leadership experience required, fluent English, PTCB or pharmacy license required.
6d
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FT Manager Customer Service (H)
Henderson, North Carolina, United States
OnsiteFull Time
Leads front-end store operations, manages associates, supports financial goals, and delivers customer service. Requires leadership, communication, problem-solving, computer skills, physical stamina, and food safety accreditation.
Food Lion To-Go, average cost inventory system (ACIS), Microsoft Excel
1w
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Member Services Training Lead
Chapel Hill, North Carolina, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years training experience in contact center or customer support, bachelor\u0002s degree or equivalent, CRM and LMS experience, strong communication and instructional design skills, HIPAA compliance.
Salesforce, Genesys, Learning Management System (LMS)
1w
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Retail- Full Price - PT Team Lead
Raleigh, North Carolina, United States
OnsitePart Time
Experience and qualifications should support sales performance, customer service, merchandising, employee coaching, shipment handling, and loss prevention in a retail store.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
3w
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Lead Medical Receptionist
Cary, North Carolina, United States
$21-$23/hr OnsiteFull Time
1+ YOE1+ year administrative or customer service experience (medical setting preferred), reliable transportation and ability to travel to Cary clinic, ability to perform scheduling, data entry, and ensure chart compliance.
3w
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Lead Medical Receptionist
Cary, North Carolina, United States
$21-$23/hr OnsiteFull Time
1+ YOEMinimum 1 year administrative or customer-service experience (medical preferred). Reliable transportation and ability to travel to Cary, NC. Responsible for patient flow, data entry, scheduling, and HIPAA compliance.
3w
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Lead Secretary - Elementary
Cary, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and 2 years bookkeeping and advanced clerical experience; strong Microsoft Office and Google Apps skills; record-keeping, payroll, accounting reconciliation, customer service, and HR liaison experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Apps, Oracle
2w
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Lead Bath Installer
Raleigh, North Carolina, United States
FieldFull Time
Install bath products, perform measurements and pre-construction tasks, lift over 75 lbs, complete OSHA safety course, provide customer-facing support and maintain company vehicle.
1mo
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Lead Concierge | Part-Time | Carolina Club UNC Alumni
Chapel Hill, North Carolina, United States
$16-$18/hr OnsitePart Time
1+ YOEMinimum 1 year hospitality experience, customer-service oriented, strong verbal/written communication, Microsoft Word/Outlook/Excel proficiency, multitasking and organizational skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel
4w
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Member Service Manager
Rolesville, North Carolina, United States
OnsiteFull Time
Lead and train MSRs, oversee cash management and branch operations, ensure compliance, resolve member issues, and support hiring and employee development. High school diploma required; strong MSR experience and leadership skills.
Workday, OnBase, MARGO, CXone, Visa DPS System
1w
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Assistant Manager(08836) - 3335 N. Hathaway Blvd.
Sharpsburg, North Carolina, United States
OnsiteFull Time
Leads store teams, manages staffing and operations, handles customer disputes, uses computer-based order entry, and supports opening, closing, inventory, deposits, and delivery coordination.
computer-based order entry system
1w
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Director, Critical Communications
Raleigh or United States
$176k-$347k/yr RemoteFull Time
10+ YOE5+ MgmtRequires 10+ years in technical customer, operational, support, incident, or crisis communications environments; 5+ years leading teams and programs; technical literacy; and high-stakes communications experience.
AWS, Google Cloud, Microsoft Azure, CRM
2mo
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Retail Service Specialist
South Hill, Virginia, United States
$13-$18/hr OnsiteFull Time
Provide customer service and sales support, lead store team, obtain RSS certification; retail/auto-parts experience, ASE and bilingual skills desired; strong communication required.
Zipline, Image Maker
1mo
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Senior POS Test Engineer (Client Facing)
Durham, North Carolina, United States
OnsiteFull Time
8+ YOE8+ years software testing experience (5+ in POS/transaction systems), customer-facing UAT/deployment support, strong troubleshooting across software/configuration/integration/hardware, SQL and REST API experience, ability to lead distributed QA.
SQL, REST APIs
1mo
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Manager - Auto Parts - Sales Representative
Littleton, North Carolina, United States
$45k-$75k/yr OnsiteFull Time
Lead parts counter operations, manage inventory and orders, support retail and wholesale customers, build relationships with repair shops, and supervise a parts sales team; 2+ years parts experience and management experience preferred; must be able to lift up to 75 lbs.
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