142 customer support manager jobs at 85 companies in Henderson, NC
2w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
1d
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Manager, Premium Support
New York City or Raleigh or New York or North Carolina
$128k-$160k/yr RemoteFull Time
Technical support leadership experience, enterprise SaaS team management, coaching and mentoring skills, CRM knowledge, complex technical communication, AI tool proficiency, and a bachelor's degree or equivalent experience.
Claude, Gemini, ChatGPT, Microsoft Copilot
3d
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FT Manager Customer Service (H)
Henderson, North Carolina, United States
OnsiteFull Time
Leads front-end store operations, manages associates, supports financial goals, and delivers customer service. Requires leadership, communication, problem-solving, computer skills, physical stamina, and food safety accreditation.
Food Lion To-Go, average cost inventory system (ACIS), Microsoft Excel
1mo
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FT Assistant Manager Customer Service (531899)
Garner, North Carolina, United States
OnsiteFull Time
Assistant manager role supporting customer service and retail operations at a store location.
2mo
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Manager of Geospatial Training & Support
Raleigh, North Carolina, United States
OnsiteFull Time
Strong leadership of geospatial training, support, and professional services with a customer-focused approach; experience in GIS, surveying, and UAS; ability to scale services and adopt AI.
Trimble, Geospatial technology, GIS, UAS
1mo
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Lab Support Services Supervisor - Customer Support
Durham, North Carolina, United States
OnsiteFull Time
3+ YOESupervise non-technical customer support staff, manage workflow and staffing, prepare laboratory specimens, perform quality assurance, and provide coaching; requires high school diploma and 3+ years lab/healthcare/manufacturing experience.
Microsoft Office
1mo
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Associate Digital Customer Success Manager
Raleigh or United States or Canada
RemoteFull Time
Bachelor's degree or equivalent experience; 0-2 years relevant experience preferred. Digital engagement, client communications, reporting/dashboard creation, KPI monitoring, and basic consultative/support skills.
1w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
1d
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Yearbook Support Specialist
Durham, North Carolina, United States
$16/hr OnsiteFull Time
Requires strong communication, customer focus, organization, attention to detail, problem-solving, critical thinking, software adaptability, and the ability to manage multiple priorities in a fast-paced environment.
Microsoft Teams
3d
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Customer Service Representative, Reliability (9.18 class)
Morrisville, North Carolina, United States
OnsiteFull Time
High school diploma or equivalent; English proficiency; strong organization, time management, interpersonal, multitasking, active listening, problem-solving, and customer support skills.
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1w
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Senior Sales Support Consultant
Peoria or Nashville or Cary or Irving or Dallas
$128k-$193k/yr OnsiteFull Time
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
2w
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Sr. IT Support Specialist
Durham, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years IT support experience; strong Microsoft 365 and Intune skills; patch management and basic networking knowledge; excellent customer service, communication, and onboarding/offboarding experience.
Microsoft 365, Exchange Online, SharePoint, Teams, Outlook, Microsoft Intune, Azure Update Manager, ManageEngine, Azure, AWS
2w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
1d
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Sales Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
10+ YOERequires a 2-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft proficiency, export knowledge, and leadership skills.
Microsoft products, Enterprise Resource Planning (ERP) System, lead management programs
1d
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Sales Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
10+ YOERequires a two-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft product proficiency, and knowledge of export requirements.
Microsoft products
1mo
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Commercial Sales Support Specialist
Morrisville, North Carolina, United States
HybridFull Time
2+ YOE2+ years in customer support/inside sales or account coordination; experience with CRM platforms (Salesforce, HubSpot); strong written/verbal communication, organization, and ability to manage high inbound volume.
Salesforce, HubSpot
1w
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Senior Knowledge Program Manager
Santa Clara or Raleigh or Lehi
$107k-$230k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical or customer support and knowledge management, KCS v6 certification, enterprise KCS leadership, stakeholder management, negotiation, and executive presentation skills.
KCS, KCS v6, PMP
5d
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Office Manager
Raleigh, North Carolina, United States
$16-$17/hr OnsiteFull Time
Home care, healthcare, Medicaid, office management, or supervisory experience preferred; strong computer, scheduling, organizational, communication, and customer-service skills required.
Electronic Visit Verification (EVV)
2mo
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Life Sciences Technology Manager
Raleigh, North Carolina, United States
$118k-$177k/yr OnsiteFull Time
6+ YOEBachelor's degree required; 6+ years of related experience preferred. Serve as market-sector SME, define strategy, engage customers, support proposals, and drive market-sector business and programs.
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