35 customer support lead jobs at 19 companies in Kearney, MO
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Tier 1 Support Lead
Kansas City, Missouri, United States
$70k-$80k/yrOnsiteFull Time
Patmos Hosting: Provides data center colocation and cloud hosting infrastructure services.
Technical support leadership experience with customer escalations, team coaching, Linux or Windows Server troubleshooting, networking fundamentals, and operational process improvement.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, strong customer service and communication, ability to multi-task, cash handling, frequent lifting up to 25 lbs.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOELeads EUC, deskside support, field services, and workplace technology operations; manages support teams, service governance, endpoint lifecycle, reporting, and customer escalations.
Microsoft 365, Microsoft Intune, Autopilot, Active Directory, Azure AD, SCCM, MECM, CMDB, KPI
KMAC Enterprises: Operates hundreds of quick-service restaurant locations across multiple states.
Supports the restaurant manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, labor, and food safety procedures.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
2+ YOEHigh School/GED and 2+ years in IT customer-facing or technical support; experience with printers, PCs, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare; weekend/holiday/off-hours coverage; travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries, AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
6+ YOE3+ MgmtBachelor’s degree and 6+ years in technical support, customer service, healthcare technology, or related work, including 3+ years leading support teams. U.S. citizenship and security clearance eligibility required.
Vuori: Designs and sells performance athletic and lifestyle apparel.
Lead retail floor and sales team, deliver exceptional customer service, support visual merchandising, inventory and store operations, work 8-hour shifts including mornings/evenings and at least one weekend day.
Helzberg DiamondsNYSE: BRK.B: Retailer of diamonds, engagement rings, and fine jewelry.
7+ YOE2+ Mgmt7+ years supporting/developing enterprise systems with significant Oracle ERP experience; 2+ years in a technical/team lead role; bachelor’s in Information Systems/Computer Science/Engineering or equivalent; experience with integrations, customizations, upgrades, and stakeholder partnership.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Maintains store cleanliness and safety while supporting stocking, backroom, receiving, truck unloading, product sorting, shelf stocking, and customer assistance.
Pilot Company: Operates travel centers and truck stops across North America.
Leads one to two cashiers, processes transactions, completes reports, resolves guest issues, schedules breaks, maintains facilities, and supports travel center operations.
Pilot Company: Leading travel center and fuel network operator.
Leads one to two cashiers, processes transactions, completes shift closing procedures, resolves guest and team member issues, and supports travel center operations.
3+ YOE5+ MgmtRequires 3 years of Treasury Management Client Support experience, strong client service and troubleshooting skills, Microsoft Office proficiency, and the ability to lead teams; supervisory experience preferred.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Freedom Enterprises: Operates drive-thru coffee kiosks as a major franchise partner.
Leads barista operations, directs workflow, supports the Store Manager, drives sales and profit, and demonstrates positive team leadership and customer service.
Part-time shift lead with responsibility for supporting GM/Assistant Managers, supervising crew, inventory and cash control, and ensuring POS and service standards.
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
High school diploma or equivalent and 1+ year of lead or supervisory experience in healthcare; medical front office, prior authorization, inbound calls, and customer service experience preferred.