61 customer support lead jobs at 39 companies in Ladera Ranch, CA

1mo
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yr OnsiteFull Time
NC America
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Zendesk, Salesforce Service Cloud, Freshdesk
2w
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Support Lead
Rolling Hills, California, United States
$18-$18/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
2w
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
DNAM Brands
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
6d
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Technical Support Lead - (CA)
Calabasas or California or Los Angeles
$29-$35/hr OnsiteFull Time
Maverick Payments
Maverick Payments: Provides merchant payment processing and financial technology services.
2+ YOERequires a high school diploma, 2+ years of payments and terminal technical support experience, 1 year handling tickets, reconciliations, and escalations, plus leadership experience.
Point of Sale (POS), TCP/IP, GPRS, TSYS, Fiserv, ACH, Customer Relationship Management (CRM)
5d
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Sales Support Lead (Commercial/Hospitality)
Los Angeles, California, United States
$32-$36/hr RemoteFull Time
Phillip Jeffries
Phillip Jeffries: Manufactures and distributes artisanal textured wallcoverings for luxury spaces.
5+ YOERequires 5+ years in customer service, sales support, project coordination, or related work; complex escalation experience; commercial design knowledge; strong communication, organization, prioritization, and problem-solving skills.
2mo
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Branch Support Lead
Temple City or Hacienda Heights
$26-$30/hr FieldFull Time
CTBC Bank
CTBC BankTaiwan Stock Exchange: 2891: Commercial bank providing financial services for individuals and businesses.
3+ YOE3+ years branch banking experience (2+ years operations), knowledge of BSA/AML/CIP/CDD/KYC, supervisory and training experience, proficiency in Microsoft Office and branch systems, strong customer service and risk awareness.
Microsoft Office
3w
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Supervisory Medical Support Assistant
Los Angeles, California, United States
$69k-$90k/yr OnsiteFull Time
Department of Veterans Affairs
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
Vista Scheduling Package
2mo
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Member Team Lead
Corona, California, United States
$23-$31/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
1mo
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Team Lead
Los Angeles, California, United States
$20-$34/hr OnsiteFull Time
EssilorLuxottica
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
Retail leadership role supporting store operations and customer-facing sales within an optical retail environment.
2w
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Shift Lead
Ontario, California, United States
$20/hr OnsiteFull Time
Sangha Group
Sangha Group: Multi-unit operator of WaBa Grill and The Halal Guys.
Supports store operations and team management, maintains customer service and store standards, and participates in training and employee engagement activities.
1d
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Team Lead
Huntington Beach, California, United States
$18-$23/hr OnsiteFull Time
Get Air Trampoline Park
Get Air Trampoline Park: Operates indoor trampoline parks and family entertainment centers.
Provides customer service, supports park operations and shifts, promotes safety and cleanliness, hosts parties, meets sales goals, and uses supervisory or leadership experience.
4d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
Southland Industries
Southland Industries: Provides integrated mechanical, electrical, and plumbing building systems solutions.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
3w
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Lead Office Assistant- Panther Village
Orange, California, United States
$17/hr OnsitePart Time
Chapman University
Chapman University: A private university offering undergraduate and graduate degree programs.
Little to minimal prior experience; ability to learn support processes; familiarity with Microsoft Office Suite; front-desk/customer service skills preferred.
Homebase, Microsoft Office Suite
2w
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Lead Barista - FT
San Marcos, California, United States
$24/hr OnsiteFull Time
Barnes & Noble
Barnes & Noble: Physical retailer of books, media, and cafe products.
Lead café operations, coach baristas, prepare food and beverages, maintain merchandising and sanitation standards, support inventory, customer service, sales objectives, and loss prevention.
FIFO
6d
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Client Services Lead
Santa Ana, California, United States
$18/hr OnsiteFull Time
SPS
SPS: Global provider of document management and business process outsourcing.
1+ YOEHigh school diploma or equivalent, at least 1 year of relevant work experience, basic computer skills, customer service and communication abilities, organization, problem-solving, and ability to lift up to 50 pounds.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Material Handler Lead
Perris, California, United States
OnsiteFull Time
RJW Logistics Group
RJW Logistics Group: Provides warehousing, transportation, and retail supply chain consolidation services.
3+ YOEEnter customer orders, schedule deliveries, handle inbound billing, type 40+ wpm, 3+ years clerical experience, basic transportation/logistics knowledge, HS diploma preferred, strong English and computer skills.
4w
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Assistant Store Lead (Assistant Store Manager) - Montclair, CA 91763
Montclair, California, United States
$21/hr OnsiteFull Time
Black Rock Coffee Bar
Black Rock Coffee BarNasdaq: BRCB: Retail coffee chain operating drive-thru and in-store locations.
Provide shift leadership, train and mentor team members, support store operations (sales, hiring, inventory, cash management), deliver exceptional customer service, and perform on-bar duties; must be able to lift up to 15 pounds and have 6 months tenure with company unless approved.
POS systems, handheld devices, espresso machines, grinders, convection ovens
3mo
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Department Supervisor
Los Angeles, California, United States
$24/hr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
Leads, trains, coaches, and develops department associates; supports customer service and contributes to operational and merchandising decisions.
2mo
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Lead Application Engineer
Irvine or Irvine
$108k-$140k/yr OnsiteFull Time
Henkel
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEDegree in engineering or materials science required; 5+ years (PhD) or 7+ years (BSc/MSc) experience in R&D/application engineering; customer support, SMT/encapsulant knowledge, material handling and statistical analysis (MinTab/JMP) experience; global travel up to 25%.
MinTab, JMP
3w
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Restaurant Cashiers, Bussers, Food Runners
Aliso Viejo, California, United States
$18-$23/hr OnsiteFull Time, Part Time
Urban Plates
Urban Plates: Operates a chain of chef-driven fast-casual healthy restaurants.
Entry-level leadership role focused on delivering excellent guest experiences, supervising FOH activities, and supporting team development; flexible scheduling and strong customer service skills required.