61 customer support lead jobs at 39 companies in Ladera Ranch, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Maverick Payments: Provides merchant payment processing and financial technology services.
2+ YOERequires a high school diploma, 2+ years of payments and terminal technical support experience, 1 year handling tickets, reconciliations, and escalations, plus leadership experience.
Point of Sale (POS), TCP/IP, GPRS, TSYS, Fiserv, ACH, Customer Relationship Management (CRM)
CTBC BankTaiwan Stock Exchange: 2891: Commercial bank providing financial services for individuals and businesses.
3+ YOE3+ years branch banking experience (2+ years operations), knowledge of BSA/AML/CIP/CDD/KYC, supervisory and training experience, proficiency in Microsoft Office and branch systems, strong customer service and risk awareness.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
Sangha Group: Multi-unit operator of WaBa Grill and The Halal Guys.
Supports store operations and team management, maintains customer service and store standards, and participates in training and employee engagement activities.
Get Air Trampoline Park: Operates indoor trampoline parks and family entertainment centers.
Provides customer service, supports park operations and shifts, promotes safety and cleanliness, hosts parties, meets sales goals, and uses supervisory or leadership experience.
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yrHybridFull Time
Southland Industries: Provides integrated mechanical, electrical, and plumbing building systems solutions.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Chapman University: A private university offering undergraduate and graduate degree programs.
Little to minimal prior experience; ability to learn support processes; familiarity with Microsoft Office Suite; front-desk/customer service skills preferred.
Barnes & Noble: Physical retailer of books, media, and cafe products.
Lead café operations, coach baristas, prepare food and beverages, maintain merchandising and sanitation standards, support inventory, customer service, sales objectives, and loss prevention.
SPS: Global provider of document management and business process outsourcing.
1+ YOEHigh school diploma or equivalent, at least 1 year of relevant work experience, basic computer skills, customer service and communication abilities, organization, problem-solving, and ability to lift up to 50 pounds.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Assistant Store Lead (Assistant Store Manager) - Montclair, CA 91763
Montclair, California, United States
$21/hrOnsiteFull Time
Black Rock Coffee BarNasdaq: BRCB: Retail coffee chain operating drive-thru and in-store locations.
Provide shift leadership, train and mentor team members, support store operations (sales, hiring, inventory, cash management), deliver exceptional customer service, and perform on-bar duties; must be able to lift up to 15 pounds and have 6 months tenure with company unless approved.
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEDegree in engineering or materials science required; 5+ years (PhD) or 7+ years (BSc/MSc) experience in R&D/application engineering; customer support, SMT/encapsulant knowledge, material handling and statistical analysis (MinTab/JMP) experience; global travel up to 25%.
Urban Plates: Operates a chain of chef-driven fast-casual healthy restaurants.
Entry-level leadership role focused on delivering excellent guest experiences, supervising FOH activities, and supporting team development; flexible scheduling and strong customer service skills required.