21 customer support lead jobs at 16 companies in Ledyard, CT
2w
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Support Lead Part Time
Vernon, Connecticut, United States
$17/hr OnsitePart Time
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends, must be 18+.
cash register, Zendesk
3w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
3w
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Customer Service Lead starting at $19 hourly
Waterford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, manage deliveries and payments, resolve escalated issues, support a small team, and work retail schedules including nights, weekends, and holidays.
CRM (Customer Relationship Management), Ticketing system
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
1mo
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Vans: Sales Lead - Westfarms Mall
Farmington, Connecticut, United States
$20-$25/hr OnsitePart Time
Retail leadership supporting customer engagement, coaching associates, driving sales, meeting targets, strong communication, and ability to perform light physical tasks.
2mo
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Patient Access Services, Team Lead - Communications (Switchboard & Bedboard)
Southampton, New York, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate's degree and 5+ years healthcare/revenue cycle experience required; 3 years supervisory experience; 2 years patient access and 1 year switchboard/bedboard; CPT/ICD-10 knowledge; Microsoft Office skills and strong customer service.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Electronic Medical Record (EMR), telephone switchboard, bed board system, external provider web portals
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Periop Communication Associate
New Haven, Connecticut, United States
OnsiteFull Time
3+ YOEHigh school diploma (bachelor's preferred), 3+ years hospital experience with customer service/registration/scheduling, Microsoft Office and Epic proficiency, leadership and strong communication skills.
Microsoft Office, Epic
1mo
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Lead Periop Communication Associate
New Haven, Connecticut, United States
OnsiteFull Time
3+ YOEHigh school diploma required (BA preferred),3+ years hospital experience in registration/scheduling/clerical roles,Microsoft Office and Epic proficiency,leadership and customer-service skills.
Microsoft Office, Epic
1mo
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Site Front Desk Lead
New Haven, Connecticut, United States
OnsiteFull Time
2+ YOE2+ years patient access/front desk experience, high school diploma (associate preferred), strong communication, insurance verification knowledge, ability to train staff and support process improvement.
2mo
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Medical Receptionist Lead, Ophthalmology - Farmington/Glastonbury - Full Time
Farmington or Glastonbury
OnsiteFull Time
2+ YOEHigh school/GED and minimum 2 years medical receptionist experience. Knowledge of EPIC, Microsoft PowerPoint/Word/Excel, strong customer service, communication, HIPAA compliance, project management, and training/oversight skills.
EPIC, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Windows
2mo
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Business Development Associate (59396)
Providence, Rhode Island, United States
$25-$30/hr HybridFull Time
3+ YOEHigh school diploma required (bachelor's preferred). 3+ years administrative support/office management and 2+ years customer service/telemarketing. Strong phone, lead generation, and documentation skills.
1w
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
3mo
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Online Studio Casino Shift Manager
Lincoln, Rhode Island, United States
$70k/yr OnsiteFull Time
Oversee casino studio operations, ensure compliance, lead staff, manage gaming operations, and maintain customer service and security.
3mo
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Assistant Store Manager
Warwick, Rhode Island, United States
OnsiteFull Time
Lead store team, ensure customer service, supervise store operations, hiring support, and multilingual communication preferred.
POS, Inventory Management, HRIS, MS Office, ERP
1mo
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Compressed Air System Applications Engineer – Systems Design
West Hartford or Merrimack
$90k/yr FieldFull Time
Support outside sales by qualifying leads, analyzing compressor-room and plant data, developing energy-efficiency measures, and producing customer-ready presentations.
Microsoft Excel, Microsoft PowerPoint, CADD, CRM
1mo
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Retail Manager
East Providence, Rhode Island, United States
OnsiteFull Time
Manage store operations, lead teams, support product flow or service functions, train staff, and deliver customer-focused results in a high-volume retail thrift environment.
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