219 customer experience lead jobs at 116 companies in Ledyard, CT
3w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
2w
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Customer Experience Team Lead
Windsor, Connecticut, United States
$24-$30/hr HybridFull Time
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Microsoft Office
1mo
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Lead Customer Experience Specialist Full-Time
Berlin, Connecticut, United States
$18/hr OnsiteFull Time
Friendly, customer-focused service; ability to process transactions, handle garments, lift up to 30 lbs, multitask in a fast-paced environment; willingness to learn.
3w
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Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
$16-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-Sale (POS) systems
2w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
POS
1w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
3w
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Customer Service Team Lead, Full-Time
East Hartford, Connecticut, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years retail sales experience, supervisory experience preferred, proficiency with PC-based systems and point-of-sale, ability to lift up to 100 lbs, strong interpersonal and presentation skills.
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Customer Service Administrator
West Greenwich, Rhode Island, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED required; 2+ years customer service or operations coordination experience preferred; familiarity with CMMS, Good Documentation Practices, PPI, and strong communication and organizational skills.
Computerized Maintenance Management System (CMMS), Power BI, Outlook, Microsoft Excel, Word, PowerPoint
1d
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Team Lead
Oakbrook Terrace or Bloomfield or Hartford or Chicago
OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and 3–5 years in customer service, retention, business development, or account management. Microsoft Office experience required; Siebel and database experience is a plus.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
1mo
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Shift Lead
Farmington, Connecticut, United States
OnsitePart Time
Minimum 1 year retail or customer-facing experience, strong interpersonal and communication skills, reliable and flexible scheduling, attention to detail, ability to lift 15-40 lbs.
1mo
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Shift Lead
Branford, Connecticut, United States
$19-$22/hr OnsiteFull Time
1+ YOE1+ year leadership or key-holder retail experience; fluent English; ability to open/close store, handle cash, assist customers; PTCB or pharmacy license as required by state.
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
3w
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
2d
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(USA) Member Team Lead
Newington, Connecticut, United States
$24-$32/hr OnsiteFull Time
0.5+ YOERequires 6 months of retail experience operating front-end equipment, 6 months of customer service experience, and age 18 or older. Leadership experience is preferred.
2mo
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Seasonal Sales Lead
East Hampton, New York, United States
$25-$27/hr OnsiteMultiple Commitments Available
0+ YOECustomer-focused sales lead with store opening/closing, cash handling, and ability to lift up to 30 lbs; availability on weekends/holidays; friendly, confident, multitasking in fast-paced environment.
3w
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Support Lead Part Time
Vernon, Connecticut, United States
$17/hr OnsitePart Time
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends, must be 18+.
cash register, Zendesk
3w
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Team Lead - Civic Center Garage
Providence, Rhode Island, United States
$23/hr OnsitePart Time
1+ YOEBachelor's degree, valid driver's license and clean driving record, 1-2 years related experience, ability to drive manual transmission, MS Office proficiency, pass background/MVR/drug screen, English proficiency.
Microsoft Excel, Microsoft Word, Microsoft Outlook
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