85 customer support lead jobs at 51 companies in Morrow, GA
3w
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Customer Support Team Lead
Atlanta, Georgia, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
3w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
1mo
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Support Lead Part Time
East Point, Georgia, United States
OnsitePart Time
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, customer service, ability to lift up to 25 lbs and perform physical tasks.
2w
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Team Lead, Technical Customer Care - REQ 1528
Suwanee, Georgia, United States
$27-$37/hr OnsiteFull Time
3+ YOEHigh school diploma required and 3+ years of customer service, technical support, HVAC support, or related experience. Requires CRM and business application experience plus Microsoft Office proficiency.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3d
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Retail Customer Service Lead
Lilburn, Georgia, United States
$14-$21/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time flexibility, computer proficiency, strong communication and organization skills, and the ability to supervise and support associates.
Point-of-sale (POS) systems
4d
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Lead Customer Success Representative
Atlanta, Georgia, United States
$100k-$150k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success, Support, Services, or Account Management; strong customer communication and relationship skills; and independent management of multiple engagements. Bachelor's degree and CRM experience valued.
CRM
2mo
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Team Lead
Fayetteville, Georgia, United States
$15/hr OnsiteFull Time, Part Time
Supervisory or leadership experience, strong customer service, ability to promote safety and cleanliness, meet sales goals, host parties, support managers; on-the-job training provided; tips/bonuses/commissions available.
2mo
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
2w
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Lead Clerical - Buckhead, GA
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years of healthcare clerical experience, and experience leading front office teams. Requires strong organizational, communication, confidentiality, and customer service skills.
Electronic Medical Record systems
2mo
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SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
AWS
3mo
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Customer Service Representative - State Farm Agent Team Member
Lawrenceville, Georgia, United States
OnsiteFull Time
Provide exceptional customer service, develop leads, and support insurance sales; self-motivated, detail oriented, team player; bilingual Spanish preferred; able to obtain P&C and Life/Health licenses.
5d
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ATS Business Support Manager
Alpharetta, Georgia, United States
$128k-$193k/yr OnsiteFull Time
Leads ATS business support teams through coaching, customer and dealer collaboration, process improvement, planning, problem solving, and performance management. Manufacturing or customer-facing leadership experience preferred.
2mo
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Retail Sales Lead
Norcross, Georgia, United States
$17-$21/hr OnsiteFull Time
Lead store sales team, deliver exceptional customer experience, coach and train staff, support visual merchandising and KPI targets; high school diploma required; leadership experience preferred.
2mo
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Shift Lead
Canton, Georgia, United States
OnsiteFull Time
Support the Restaurant GM by running shifts, managing team members, resolving customer complaints, ensuring food quality and safety, and following cash/security/inventory/labor procedures.
2mo
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Shift Lead
Acworth, Georgia, United States
$19-$24/hr OnsiteFull Time
Experience performing CSC and/or veterinary assistant/technician duties; leadership and mentoring skills; customer service, scheduling, inventory, and medical record accuracy; ability to support clinical procedures and ensure quality care.
1mo
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Head of Core & Premium Accountant Support
Mountain View or San Diego or Atlanta
OnsiteFull Time
15+ YOE15+ years leading large-scale service delivery or customer success organizations, outsourced partner management, workforce transformation, data-driven operations, and cross-functional stakeholder influence; bachelor\u0002s or equivalent experience.
1w
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Sales Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOERequires 2+ years of sales experience, strong verbal and written communication, lead management, time management, customer needs analysis, and tailored solution development. EliseAI experience preferred; Entrata proficiency preferred.
EliseAI, Entrata
2w
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Sales Lead Part Time
Atlanta, Georgia, United States
$11-$15/hr OnsitePart Time
High school diploma, GED, or equivalent related job experience. Requires customer engagement, product recommendation, eyewear measurement, optical knowledge, and store operations support.
DE&I
17h
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Sales Lead - Part-time
Norcross, Georgia, United States
$15-$18/hr OnsitePart Time
1+ YOERequires 1+ year of retail experience, strong sales and customer relationship skills, team support abilities, excellent communication, and flexible availability for weekends, evenings, and holidays.
POS
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