27 customer support lead jobs at 21 companies in Superior, AZ
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Safety Support Team Lead - Customer Support
Scottsdale, Arizona, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires 3+ years in customer support, user operations, or trust and safety, including 2+ years managing frontline teams. Experience with operational KPIs, escalations, coaching, and fast-paced environments.
Customer Satisfaction (CSAT), Average Handling Time (AHT), Service Level Agreement (SLA), Quality Assurance (QA), Standard Operating Procedures (SOP), Workforce Management (WFM)
3w
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Director of Customer Support
Tempe or United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
6d
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Senior Manager, Customer Support
Mesa, Arizona, United States
$100k-$135k/yr OnsiteFull Time
7+ YOE4+ MgmtBachelor's degree required; 7–10+ years of customer support experience and 4+ years leading teams. Requires KPI improvement, escalation management, cross-functional collaboration, and Jira and Confluence experience.
Jira, Confluence, AI
1mo
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Support Lead
Gilbert, Arizona, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, cash handling, merchandising, and customer service skills.
2mo
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Customer Sales Lead
Tempe or Phoenix or Tucson
$63k-$85k/yr FieldFull Time
3+ YOETerritory sales role supporting Walmart across Phoenix Metro and Tucson. Requires 3 years territory sales experience, 1 year supervisory preferred, Microsoft Office proficiency, valid driver's license, reliable vehicle, and ability to travel ~25%.
Microsoft Office
3w
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IT Lead Support Worker - Arizona State University
Tempe, Arizona, United States
OnsiteFull Time
2+ YOE2+ years IT support experience preferred; hands-on hardware and POS troubleshooting, basic networking knowledge, strong customer service and multitasking skills.
POS, Micros Simphony, Catapult, Blackboard
2w
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Work From Home - Client Support Manager
Scottsdale, Arizona, United States
RemoteFull Time
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
2mo
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Shift Lead
Tempe, Arizona, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflows, enforce safety and cleanliness, operate car wash equipment, and engage customers.
Microsoft Excel
1w
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Pharmacy Operations Team Lead
Mesa, Arizona, United States
$23-$36/hr OnsiteFull Time
Leads pharmacy operations, processes prescriptions, supports patients with medication and product information, provides customer service, and assists with vision-center transactions.
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
13h
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Lead Bookseller - FT
Queen Creek, Arizona, United States
OnsiteFull Time
Leads bookselling teams, maintains merchandise presentations, supports salesfloor operations, coaches colleagues, serves customers, and performs physical store activities including standing, bending, lifting, and walking.
BookMaster
2d
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Lead, Client Activation and Development - Internal Only
Scottsdale, Arizona, United States
$24-$35/hr OnsiteFull Time
7+ YOERequires 7 years of related experience, or fewer with a bachelor's, master's, or doctoral degree. Experience in B2B, technology, customer service, account management, communication, and high-volume client support required.
2d
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Lead Sales
Queen Creek, Arizona, United States
OnsitePart Time
Supports store management by training and coaching sales associates, delivering customer experiences, and executing operational tasks in a sales-focused retail environment.
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
1d
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Retail Sales Supervisor
Mesa, Arizona, United States
OnsiteFull Time
Leads and coaches retail sales teams, drives sales results, supports customer service, merchandising, inventory, store presentation, and daily operations.
1mo
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Business Development Manager - State Farm Agent Team Member
Phoenix or Gilbert
$45k-$100k/yr OnsiteFull Time
Develop and maintain customer relationships, support lead follow-up and scheduling, assist marketing/outreach, communicate product options, and participate in community events.
3d
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Shift Leader-Ironwood & Ocotillo
Queen Creek, Arizona, United States
$16-$21/hr OnsiteFull Time, Part Time
Leads restaurant shifts, trains new hires, supports customer service, manages team performance, and handles opening or closing. Prior leadership experience is preferred but not required.
1w
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Retail Supervisor, Merchandising - Arizona Mills
Tempe, Arizona, United States
OnsiteFull Time
Leads store processes, models selling behaviors, supports customer experience, uses technology, communicates expectations, works flexible shifts, and can lift up to 30 pounds.
omni-channel
1mo
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Senior Program Manager, Quality Assurance
Scottsdale, Arizona, United States
$126k-$172k/yr HybridFull Time
8+ YOE8+ years leading customer-facing teams with QA, training, and quality systems; bachelor's degree; proficiency with data analysis and modern support tools; strong leadership and process design skills.
Microsoft Excel, Google Sheets, Salesforce, Google Workspace
1w
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HCM Payroll Manager - AZ, GA - On Site
Chandler or Duluth
OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent experience; 1 year in client support or customer service and 1 year leading a team. Requires payroll, problem-solving, communication, and Microsoft Office skills.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft PowerPoint
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