10 customer support lead jobs at 8 companies in Waverly, MI
3w
Save
Mark Applied
Hide
3w
Agency Support Team Lead
Lansing, Michigan, United States
$73k/yrHybridFull Time
Farm Bureau Life Insurance Company of Michigan: Michigan life insurer providing life insurance and annuity products to families and businesses.
3+ YOEBachelor's in business/management/insurance/finance or equivalent, 3+ years contact-center/customer service experience, leadership/coaching experience, accurate keyboarding, Microsoft 365 proficiency, pursuing AINS/API/AU designations.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft Forms, Microsoft PowerPoint
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Supports pharmacy and vision center operations, processes prescriptions, assists customers with medications, glasses, and contacts, and provides customer service.
Flying J Travel Plaza: Private truck-stop brand serving professional drivers, travelers, and motorists with fuel, food, parking, and tire services.
Leads one to two cashiers, processes transactions, handles guest issues, maintains work areas, supports travel center functions, and follows company, local, and safety guidelines.
Macy's, Inc.NYSE: M: A premier omnichannel retail organization operating department stores.
1+ YOERetail experience, customer service and merchandising skills, ability to lead colleagues, lift up to 50 lbs., flexible availability including evenings/weekends/holidays, high school diploma preferred.
cash register, radio frequency equipment, handheld equipment, Macy's mobile app
BWI North America: Private automotive Tier-1 supplier manufacturing brake and suspension systems for vehicle manufacturers worldwide.
Translate customer needs into system requirements, develop architectures, manage interfaces, support verification/validation, and lead cross‑discipline technical activities.
DOORS, Jama, Polarion, SysML, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint
O'Reilly Auto PartsNASDAQ: ORLY: Major retailer of automotive aftermarket parts and accessories.
Provide customer service and sales support, supervise showroom operations, process orders/returns, lead team members, and perform store opening/closing duties.
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
Flex-N-Gate: Global automotive components manufacturer and systems supplier.
3+ YOELead PPAP, perform audits, collect SPC data, coordinate corrective actions, support suppliers/customers, and maintain quality systems; preferred CQE, Six Sigma knowledge, and 3+ years related experience.