51 customer support lead jobs at 34 companies in Michigan
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Support Lead Part Time
Petoskey, Michigan, United States
$15/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
1mo
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
7+ YOEBachelor's in lab science or 5+ years related experience; minimum 7 years in diagnostics/laboratory operations or technical support; experience troubleshooting instrumentation, assays, middleware, and connectivity; customer-facing relationship management.
Alinity, Abbott Middleware Solutions (AMS), CCIA
3w
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Software Support Team Lead
United States or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
RemoteFull Time
Bachelor's preferred (CS/IS), Microsoft Office/Project, Microsoft SQL/SQL Server and Oracle experience, back-end troubleshooting, leadership and customer service experience, eligible to work in the US.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Microsoft SQL, Crystal Management, SQL Server Reporting Services (SSRS), Exacta
2w
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Agency Support Team Lead
Lansing, Michigan, United States
$73k/yr HybridFull Time
3+ YOEBachelor's in business/management/insurance/finance or equivalent, 3+ years contact-center/customer service experience, leadership/coaching experience, accurate keyboarding, Microsoft 365 proficiency, pursuing AINS/API/AU designations.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft Forms, Microsoft PowerPoint
1mo
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
7+ YOE7+ years in diagnostics/laboratory operations or technical support; Bachelor's in lab science or 5+ years related experience; experience with instrumentation, assays, middleware, customer-facing support, and assay troubleshooting.
Alinity, Abbott Middleware Solutions (AMS), CCIA
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
1w
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Work From Home - Client Support Manager
Sterling Heights, Michigan, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1mo
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Evening Produce Lead 619
Farmington Hills, Michigan, United States
OnsiteFull Time
Ability to lead produce department in manager's absence, follow SOPs for merchandising, receiving, cold chain, and food safety; operate store equipment; provide customer service and support staffing and scheduling.
knives, pallet jack, forklift, flatbed, box cutter, pricing gun
1mo
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Vendor Managed Inventory Support Lead
Chesterfield or Indianapolis or Cincinnati
FieldFull Time
10+ YOEHigh school diploma,10+ years supply chain/distribution experience,6+ years supervisory experience,valid driver's license,ability to lift up to 75 lbs,leadership and customer service skills,ability to work with little supervision.
2w
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Team Lead
Novi, Michigan, United States
$31/hr OnsiteFull Time
Retail leadership role responsible for driving sales, supporting optometry services, supervising store staff, and delivering customer-focused eyewear solutions.
4d
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AP Team Lead
Rochester Hills, Michigan, United States
$20-$33/hr OnsiteFull Time
Provides customer service, checkout support, cart retrieval, janitorial assistance, and store-wide associate support in a fast-paced retail environment.
1mo
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Lead Guest Services Team Member
Grand Ledge, Michigan, United States
$14-$19/hr OnsiteFull Time
Leads one to two cashiers, processes transactions, handles guest issues, maintains work areas, supports travel center functions, and follows company, local, and safety guidelines.
Microsoft Excel
1mo
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Selling and Support Captain, Woodland - Full Time
Kentwood, Michigan, United States
$17-$27/hr OnsiteFull Time
1+ YOERetail experience, customer service and merchandising skills, ability to lead colleagues, lift up to 50 lbs., flexible availability including evenings/weekends/holidays, high school diploma preferred.
cash register, radio frequency equipment, handheld equipment, Macy's mobile app
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1w
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Deli Lead Clerk-671
Canton Township, Michigan, United States
$18-$20/hr OnsiteFull Time
Provides department-manager backup, customer service, staffing support, equipment operation, food safety compliance, associate training, stocking, and physical handling of products up to 80 pounds.
slicer, fryer, oven, scale, knives, box cutter, pricing gun
1mo
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Receptionist Team Lead
Clinton Township, Michigan, United States
OnsiteFull Time
2+ YOE2+ years reception experience, high school diploma or equivalent, familiarity with medical terminology preferred, ability to learn center tasks and support management and physicians.
EHR
1mo
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Lead Receptionist/ Accounts Payable
Lake Orion, Michigan, United States
OnsiteFull Time
Provide friendly front-desk customer service, answer phones, maintain reception area, process invoices, reconcile vendor statements, and use Microsoft Word and Excel; detail-oriented and organized.
Microsoft Word, Microsoft Excel
1w
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Front Desk Lead Receptionist
Royal Oak, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years customer service experience, 1+ year medical office preferred, supervisory experience preferred, proficiency with Microsoft Office and EHR, strong communication and organizational skills.
Microsoft Office, Electronic Health Record (EHR)
3w
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Asset Protection Lead - Entry Level
Macomb Township, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years retail/grocery/operations/customer service experience, ability to lead and mentor teams, conduct investigations and audits, resolve conflicts, and support store safety and shrink-reduction initiatives.
1w
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Friend of the Court Lead Case Worker
Detroit, Michigan, United States
$59k-$72k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and qualifying Friend of the Court experience. Requires Microsoft Office/Google Suite proficiency, analytical skills, customer service, and ability to pass criminal and IV-D background checks.
Microsoft Office, Google Suite
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