277 customer support manager jobs at 162 companies in Aberdeen, MD
2mo
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Customer Support Representative
Middle River, Maryland, United States
$18-$20/hr OnsiteFull Time
1+ YOEHigh school diploma/GED (AA preferred), 1+ years logistics/customer support experience, Excel and order-management system experience, strong communication, attention to detail, and occasional overtime availability.
Vision, Microsoft Excel, Microsoft Word, PowerPoint, Email, TMW
1w
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Export Customer Support
Chestertown, Maryland, United States
$18-$23/hr OnsiteFull Time
High school diploma or equivalent, customer service orientation, strong written communication, attention to detail, organization, problem-solving, computer proficiency, and ability to manage competing priorities.
Microsoft Office, Google Workspace
1mo
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Customer Support Specialist
York, Pennsylvania, United States
$55k-$65k/yr HybridFull Time
2+ YOE2+ years in customer service, warehousing, or logistics; strong written and oral communication; experience with Zendesk/HubSpot a plus; able to manage orders, tickets, and coordinate shipments; strong organizational skills.
Zendesk Support, HubSpot, Shipfusion Support Portal
3mo
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Customer Support Specialist
Lancaster, Pennsylvania, United States
OnsiteFull Time
2+ YOEManage orders, provide quotes, coordinate with sales and production; multitask in office setting.
Microsoft Office, Outlook, Amtech
1w
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Customer Support/Quality Manager
Hunt Valley, Maryland, United States
OnsiteFull Time
Bachelor's degree in process engineering, business, or related field; BRCGS, ISO, or FSC/SFI quality experience; advanced Microsoft Excel; strong communication, organization, leadership, math, and statistical skills.
BRCGS, Microsoft Excel, ISO, FSC, SFI
3d
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Temporary Bilingual Customer Support Ambassador B2B
Carlsbad or Wilmington or North America or Mexico or France
$21-$23/hr HybridFull Time, Temporary
Fluent English and Spanish, customer service and order management experience, Microsoft Office proficiency, strong organization, attention to detail, problem-solving, and customer relationship skills.
Microsoft Office Suite, Microsoft Excel, NetSuite
2w
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
3w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
3w
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
1w
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Customer Service Manager- Distributors & Key Accounts
Nottingham, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtOversee distributor and key account customer service, supervise teams, coordinate shipments, analyze processes, and support projects; associate degree and 2+ years relevant experience preferred.
Microsoft Office, D365
2w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizen with active TS/SCI and full-scope polygraph; 6+ years supporting enterprise infrastructure or service delivery; expertise in mission-critical support, escalation management, and customer-facing delivery; ITIL or Mission Critical certification preferred.
HPE
2w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
3mo
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Store Support
Ellicott City, Maryland, United States
$17-$19/hr OnsiteFull Time
Perform non-sales store support tasks such as order fulfillment, lot/customer assistance, administrative tasks, cash handling, vendor interaction; must be detail-oriented with good time management and integrity.
1w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
1w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Microsoft Office 365, Active Directory
1w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Microsoft Office 365, Active Directory
1mo
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Network Dedicated Customer Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years of communications/technical experience (military or civilian), DISN/DISA knowledge, network management and troubleshooting skills.
DISN, DISA, QoS, OSI, IEEE
4d
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Work From Home - Client Support Manager
Columbia, Maryland, United States
RemoteFull Time
Requires dedication to customer service, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
1mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
1w
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PT Customer Lead (540126)
Hanover, Pennsylvania, United States
OnsitePart Time
Provide customer service and support in retail store operations; may lead customer-facing activities.
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