151 customer support manager jobs at 93 companies in Agawam, MA
2mo
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Bilingual Customer Support Specialist CT
Southington, Connecticut, United States
$19-$20/hr OnsiteFull Time
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
DocuSign
1mo
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
6d
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Customer Service Support Specialist
Worcester, Massachusetts, United States
$26-$30/hr OnsiteFull Time
3+ YOEAssociate degree in business, marketing, or related field; 3–5 years of customer service experience in manufacturing; Salesforce and ERP experience preferred; strong computer, multitasking, prioritization, and time-management skills.
Salesforce, QAD, Microsoft Office 365, ERP, MDM
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
3w
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Customer Service & Sales Support Team Leader
South Windsor, Connecticut, United States
$90k-$95k/yr OnsiteFull Time
3+ YOERequires 3–5+ years of inside sales, customer service leadership, or sales operations experience in building products or distribution, plus a high school diploma, product knowledge, leadership, analytical, communication, and CRM/ERP proficiency.
Microsoft Office, Salesforce, SAP, Infor, Agility, ERP systems, CRM platforms
2w
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Work From Home - Client Support Manager
Waterbury, Connecticut, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
1mo
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Principal F135 Customer Support Engineer, Technical Data (Onsite)
East Hartford, Connecticut, United States
$87k-$165k/yr OnsiteFull Time
3+ YOEU.S. citizenship required. Bachelor's degree in related field; 5+ years experience (or 3+ with advanced degree). Knowledge of limits development, configuration management, technical data, and MS Office. 10% travel.
Microsoft Office
1w
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Customer Service Coordinator
Worcester, Massachusetts, United States
$23-$25/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years in customer support, strong communication and decision-making skills, attention to detail, data entry, deadline management, and Microsoft Office proficiency.
AS400 System, Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
3mo
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Customer Service Rep/Assistant Managers
Spencer, Massachusetts, United States
OnsitePart Time
Customer service, phone support, in-store duties; must be at least 16 years old; part-time role.
3w
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Support Lead Part Time
Sturbridge, Massachusetts, United States
$16/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, ability to lift ~25 lbs, flexible availability including evenings and weekends.
3w
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Membership Support Associate
Worcester or Worcester County or Westborough or Fitchburg or Leominster or Southbridge
$15/hr RemotePart Time
High school diploma or equivalent, strong customer service and communication skills, computer and web application proficiency, multitasking ability, and completion of YMCA Risk Manager Training before employment.
1w
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Fire Alarm Technical Support (Notifier)
Northford, Connecticut, United States
$89k-$111k/yr OnsiteFull Time
5+ YOERequires 5+ years of fire alarm technical support experience, extensive people management experience, technical proficiency, CRM and ticketing systems experience, and networking, software, or hardware knowledge.
Customer Relationship Management (CRM) tools, support ticketing systems, networking, software, hardware
1mo
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
1w
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Client Services Support - Adult Outpatient Services
Pittsfield, Massachusetts, United States
$20-$20/hr OnsiteFull Time
1+ YOERequires a high school diploma or GED and reception or customer service experience. Preferred: office management coursework or certification, medical records experience, and bilingual skills.
1w
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Customer Service Representative |West Boylston, MA
West Boylston, Massachusetts, United States
$20-$22/hr OnsiteFull Time
1+ YOEHigh school diploma required; 1+ years of customer service, call center, or account support preferred. Requires strong communication, problem-solving, detail, and high-volume workload management skills.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Copilot, AS400, ERP
1mo
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IT Support Specialist
Pittsfield, Massachusetts, United States
OnsiteFull Time
Provide frontline IT support, troubleshoot systems, perform maintenance, manage backups/patching, and occasionally travel to client sites; customer service and documentation skills required.
Windows, Active Directory, DNS, Microsoft 365, Group Policy, VMware, TCP/IP
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1w
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Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
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