275 customer support manager jobs at 194 companies in Anthem, AZ
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Customer Experience Support Manager
Scottsdale, Arizona, United States
$70k-$77k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
1d
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Customer Support Specialist (EDC)
Mesa, Arizona, United States
OnsiteFull Time
1+ YOEHigh school diploma, customer support or operations experience, basic troubleshooting, strong communication, attention to detail, independent process management, and technical comfort with data and systems; Excel and platform experience preferred.
Microsoft Excel, Printanista, E-Automate, ServiceNow
1w
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Principal Customer Support Management Professional
Phoenix or Tempe or Phoenix or Phoenix
HybridFull Time
6+ YOERequires 6+ years of aerospace, customer support, engineering, program management, airline operations, supply chain, or related technical experience; cross-functional leadership; and U.S. person status.
Artificial Intelligence, AI
3w
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Manager, Customer Experience
Chandler, Arizona, United States
$100k-$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Intercom
1w
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Customer Success Manager
Chicago or Tampa or Portland or Overland Park or Seattle or Phoenix or Texas
$95k-$126k/yr RemoteFull Time
Experience supporting customers in SaaS, legal technology, or eDiscovery; ability to teach users, simplify complex technology, manage stakeholders, and communicate effectively.
Epiq AI, Epiq Discover, Epiq Assist
2d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or North Carolina or Nevada or Virginia
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of call center experience, multitasking ability, customer-focused communication, and the ability to manage competing priorities. Property and casualty licensing is provided after hire.
3d
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Safety Support Team Lead - Customer Support
Scottsdale, Arizona, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires 3+ years in customer support, user operations, or trust and safety, including 2+ years managing frontline teams. Experience with operational KPIs, escalations, coaching, and fast-paced environments.
Customer Satisfaction (CSAT), Average Handling Time (AHT), Service Level Agreement (SLA), Quality Assurance (QA), Standard Operating Procedures (SOP), Workforce Management (WFM)
3w
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Associate Director, Customer Support (Operations Center)
Tempe, Arizona, United States
OnsiteFull Time
12+ YOE5+ Mgmt12+ years in contact center or financial services with 5+ years workforce management, proficiency with Google Sheets/Docs/Slides, strong communication and change management skills.
Google Sheets, Google Docs, Google Slides
3w
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Manager, Advisor Support
Atlanta or Scottsdale
$70k-$75k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
CRM, Salesforce
2d
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Customer Success Manager
Phoenix, Arizona, United States
$67k-$108k/yr RemoteFull Time
1+ YOEBachelor's degree or equivalent preferred; 1–3 years in customer support, help desk, or customer service, preferably SaaS or technology. Requires technical communication, prioritization, empathy, and Microsoft Suite proficiency.
Revit, AutoCAD, Microsoft Suite
2mo
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Sales and Customer Support Specialist
Mesa, Arizona, United States
HybridFull Time
Experience in customer relationship management or sales support, strong communication and prioritization skills, business literacy, proactive customer focus; working knowledge of SAP and CRM systems is a plus.
SAP, CRM systems
3mo
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Bilingual customer account manager
Chandler, Arizona, United States
OnsiteFull Time
1+ YOEBilingual customer service, accounts management, and delivery support in a retail environment; must be 21+, HS diploma/GED, valid driver’s license with good driving record.
1mo
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
1mo
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Talent Manager (Administrative & Customer Support)
Phoenix, Arizona, United States
HybridFull Time
2+ YOEExperience in business development, recruiting and client relationship management; BA/BS preferred; 1+ years admin/customer support experience preferred; 2+ years business development experience; Microsoft Windows, Microsoft Office, Salesforce familiarity.
Microsoft Windows, Microsoft Office, Salesforce
1w
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Field Support Manager
Phoenix, Arizona, United States
$55k-$70k/yr FieldFull Time
Hospitality operations or leadership experience preferred; bachelor's degree or equivalent experience preferred. Requires driver's license, insurability, communication, organizational, problem-solving, and basic maintenance knowledge.
Microsoft Office
6d
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Patient Support Center Manager
Phoenix, Arizona, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED plus advanced training required; bachelor's preferred. Requires 2+ years managing or leading in a call center, strong communication, team coaching, performance management, and problem-solving skills.
ACD, IVR, CRM, WFM
1d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
1mo
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Customer Advocate
Mesa, Arizona, United States
OnsiteFull Time
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
Facebook, Twitter, Yelp, Google+, Instagram, YouTube
1w
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Work From Home - Client Support Manager
Scottsdale, Arizona, United States
RemoteFull Time
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
4d
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Payroll Support Specialist
Phoenix, Arizona, United States
RemoteFull Time
3+ YOERequires 3+ years of payroll processing or support experience, SaaS payroll software experience, strong customer service skills, and ability to manage multiple client payroll cycles.
SaaS, ADP, Paycor, Paylocity, eBacon
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