2w
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Customer Support Manager
Maryland Heights, Missouri, United States
OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent experience; 3+ years leadership in technical customer support or service; strong communication, coaching, analytical skills; Microsoft Office and Salesforce experience; valid driver's license.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Salesforce
1mo
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Customer Support Specialist
St. Louis, Missouri, United States
HybridFull Time
Bachelor's degree required; experience in customer service or digital support; strong technical troubleshooting, CRM proficiency, excellent communication, and ability to manage multiple priorities.
CRM systems
1mo
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Customer Support Coordinator, Commercial
O'Fallon, Missouri, United States
OnsiteFull Time
2+ YOEPreferred 2+ years experience in customer support, account management, order management, project coordination, or telecommunications; experience coordinating across Sales, Operations, and Field teams; strong communication and customer-facing skills.
BroadHub
1mo
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Customer Support Coordinator, Commercial
O'Fallon, Missouri, United States
OnsiteFull Time
2+ YOE2+ years experience in customer support/account management/order management or telecom; experience coordinating across Sales, Operations, and Field teams; strong communication and project coordination skills.
BroadHub
1d
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Customer Support Associate
St. Louis, Missouri, United States
$40k-$45k/yr OnsiteFull Time
3+ YOE3+ years customer service experience in OEM/MRO preferred; high school diploma; excellent communication, problem-solving, organizational skills; proficiency with Word, Outlook, and Excel; ability to manage high transaction volume and work overtime.
Microsoft Word, Microsoft Outlook, Microsoft Excel
1w
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ISO Customer Service Manager
St. Louis, Missouri, United States
OnsiteFull Time
5+ YOE2+ MgmtOversee customer service team, ensure high CSAT, manage ticketing/CRM systems, support ISO compliance, 5+ years customer service experience with 2+ years leadership, strong communication and data analysis skills.
Salesforce, Depot Software, TMW, Zendesk, Freshdesk, ServiceNow, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Outlook, Microsoft Teams, Slack, Zoom, Tank Container ERP, depot tracking tools
1mo
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Billing Support Manager
St. Louis, Missouri, United States
HybridFull Time
5+ YOE2+ MgmtBachelor's in business/finance, 5+ years in billing operations or related, 2+ years managing teams, Salesforce and process-improvement experience, advanced Google Workspace and Microsoft Office skills.
Salesforce, Google Workspace, Microsoft Office, Tableau
1mo
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Technical Support Engineering Manager
St. Louis or Kansas City or Israel
$140k-$160k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in CS/Engineering or equivalent, 5+ years in support/DevOps/SRE/engineering, 2+ years leading technical teams, cloud (AWS/Azure/GCP), distributed systems, APIs/auth, log analysis, and collaboration with engineering.
AWS, Azure, GCP, REST, SSO, OAuth, SAML, Docker, Kubernetes, Python, Bash, SQL, NoSQL
1mo
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Store Support
Alton, Illinois, United States
$16-$18/hr OnsiteFull Time
Perform non-sales store functions including order fulfillment, customer assistance, lot support, administrative tasks, cash management, and program compliance; work cooperatively with associates and vendors with attention to detail.
2d
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Customer Success Associate
Clayton, Missouri, United States
$34k-$57k/yr HybridFull Time
Experience in customer onboarding, CRM use, intermediate problem solving, communication, and basic analytics; ability to manage renewals and support customer lifecycle.
CRM
1mo
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Customer Service Representative
Chesterfield, Missouri, United States
HybridFull Time
High school diploma required; customer support experience and CRM familiarity preferred. Strong communication, multi-tasking, and time-management skills required; associate's or bachelor's degree preferred.
1mo
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Product Support Assistant
St. Charles, Missouri, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED required (BA preferred); 1–2 years related experience required (2–4 preferred). Must complete compliance training, pass background check and drug test. Knowledge of banking products, teller systems, online banking, cash management, debit cards, and fraud support required.
Zelle
1mo
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Full Time Support Lead
Fairview Heights, Illinois, United States
OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent; 1+ year of management experience; strong communication; multi-tasking; ability to work flexible hours.
3mo
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Customer Account & Order Management Specialist
High Ridge, Missouri, United States
OnsiteFull Time
3+ YOE3+ years order management or customer account support experience in manufacturing/distribution, ERP experience required (Epicor preferred), strong attention to detail, communication, production coordination, logistics, and problem-solving.
Epicor ERP
1mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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System Support Specialist I
St. Louis, Missouri, United States
HybridFull Time
1+ YOEProvides desktop and device technical support, troubleshoots hardware/software, manages help desk tickets, deploys equipment, and documents procedures; requires high school diploma/GED and 1-3 years customer service, banking, or technical support experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Windows Operating System, Android, iPhone, Salesforce, Google Apps, Bankway Browser, Active Directory, Help Desk ticketing system
1d
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IT Support Analyst I
Saint Louis, Missouri, United States
$45k-$55k/yr OnsiteFull Time
1+ YOEProvide first-level technical support for Windows and Microsoft 365, manage accounts and MFA, deploy and maintain endpoints, and document incidents; associates degree or equivalent and customer service skills required.
Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Entra ID, Active Directory, Microsoft Intune, Enterprise Resource Planning (ERP), Jenzabar, Multi-Factor Authentication (MFA)
3mo
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Family Support Coordinator
Saint Louis, Missouri, United States
OnsiteFull Time
2+ YOEBachelor’s degree; 2+ years' experience in evaluation and influence; detail-oriented, credible communicator; strong accountability and customer focus; able to manage workload peaks.
2w
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Patient Support Supervisor, Call Center | Onsite-Chesterfield
Chesterfield, Missouri, United States
OnsiteFull Time
2+ YOE3+ MgmtBachelor's degree or equivalent, 3+ years leadership experience, 2+ years in customer service/call center/healthcare/pharmacy, strong data-driven decision making, coaching, problem solving, and communication skills.
3mo
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Customer Account & Order Management Specialist
High Ridge, Missouri, United States
OnsiteFull Time
3+ YOEThree+ years in customer account support/order management in manufacturing; ERP experience required; Epicor preferred; associate/bachelor’s degree preferred.
Epicor ERP
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