429 customer support manager jobs at 238 companies in Braselton, GA
2w
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Customer Support Manager
Lawrenceville, Georgia, United States
HybridFull Time
Leads customer support operations, workforce planning, employee development, performance management, escalations, quality reviews, process improvements, and cross-functional resolution efforts.
1w
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Customer Support Associate
Atlanta, Georgia, United States
HybridFull Time
Customer service or technical support experience preferred; strong written and verbal communication, structured troubleshooting, technical explanation, case management, collaboration, and familiarity with browsers, mobile apps, operating systems, and cloud software.
iOS, Android, Windows
1w
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Customer Support Associate
Atlanta, Georgia, United States
$39k-$69k/yr HybridFull Time
Customer service or technical support experience preferred; strong written and verbal communication, structured troubleshooting, technical explanation, case management, collaboration, and familiarity with browsers, mobile apps, operating systems, and cloud software.
iOS, Android, Windows
1mo
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Customer Support Specialist
Atlanta, Georgia, United States
HybridFull Time
High school/GED required; associates/bachelors preferred. Experience in customer service or tech support preferred. Strong written/verbal communication, case and time management, and ability to follow protocols. Authorized to work in the U.S.
QGenda
2mo
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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
12h
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Vice President, Customer Support
Denver or Atlanta
$155k-$210k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer support or service leadership within SaaS or technology, 5+ years leading leaders or managers, AI support tool experience, KPI analytics, budget and vendor ownership, and strong executive communication.
Intercom, Intercom Fin AI, Zoom Contact Center
4d
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Manager, Product Support
Atlanta, Georgia, United States
OnsiteFull Time
8+ YOE2+ MgmtRequires 8+ years in software or technical support, 2+ years managing teams of 10+ direct reports, advanced SQL, on-call availability, and a bachelor's degree in business administration or related field.
SQL, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
3w
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Scaled Customer Success Manager
Atlanta or Richmond or Washington
RemoteFull Time
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
1d
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Regional Customer Service Manager
Atlanta, Georgia, United States
FieldFull Time
5+ YOE5+ MgmtRequires 5+ years in service management or customer support, 5+ years hands-on GSE or similar equipment experience, team management, KPI reporting, warranty management, and electrical, hydraulic, or HVAC troubleshooting.
TOC, CSR, WC, SB, PDC, HVAC, ISO 27001
1mo
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Manager, Advisor Support
Atlanta or Scottsdale
$70k-$75k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
CRM, Salesforce
1mo
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Customer Success Manager (SMB)
Atlanta, Georgia, United States
$70k-$100k/yr OnsiteFull Time
2+ YOE2+ years in customer success/account management/support in SaaS, strong phone/video communication, organizational skills, East Coast availability, preference for Atlanta-based candidates.
Gainsight, ChurnZero, HubSpot, Intercom
3mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
1w
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Principal Customer Experience Engineering Manager
Redmond or Atlanta
$143k-$275k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's degree or equivalent experience, 6+ years in technology, cloud, technical support, or customer experience engineering, 1+ year customer-facing experience, and security screening; people management and AI experience preferred.
Azure, AI/ML, LLMs, RAG systems, Microsoft Copilot
2w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
2mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
1w
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ATS Business Support Manager
Alpharetta, Georgia, United States
$128k-$193k/yr OnsiteFull Time
Leads ATS business support teams through coaching, customer and dealer collaboration, process improvement, planning, problem solving, and performance management. Manufacturing or customer-facing leadership experience preferred.
2d
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Customer Success Manager - Public Sector
Charlotte or Palo Alto or Washington or New York City or Atlanta or Boston or California or New York or Georgia or Massachusetts
$100k-$145k/yr HybridFull Time
5+ YOEBachelor’s degree in financial compliance or STEM preferred, 5+ years supporting banking or financial services customers, enterprise software experience, strong communication, organization, prioritization, and problem-solving skills.
2w
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Field Support Manager
Atlanta, Georgia, United States
$55k-$70k/yr FieldFull Time
Requires hospitality operations or leadership experience, strong communication and organizational skills, Microsoft Office proficiency, basic maintenance knowledge, and a valid driver's license; bachelor's degree preferred.
Microsoft Office
1w
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ATS Business Support Manager
Alpharetta, Georgia, United States
$128k-$193k/yr OnsiteFull Time
Working knowledge of strategic planning, problem solving, customer focus, and people management; manufacturing leadership, dealer support, ATS or electric power, process improvement, and team development experience preferred.
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