166 customer support manager jobs at 95 companies in Burton, MI
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
1mo
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Zendesk, Salesforce Service Cloud, Intercom
3w
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Customer Support Supervisor
Auburn Hills, Michigan, United States
HybridFull Time
3+ YOE3-5 years leadership in customer support/operations, experience supervising teams, bachelor's degree preferred, proficiency with Microsoft Office, ability to work flexible hours including occasional evenings and weekends.
Microsoft Office
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Customer Support Specialist
Southfield, Michigan, United States
OnsiteFull Time
1+ YOE1–3 years client-facing/customer service experience preferred; high school diploma required (BA preferred); strong communication, multitasking, CRM/case management familiarity, phone professionalism.
CRM
2w
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Senior Customer Support Engineer
Bloomfield Hills, Michigan, United States
HybridFull Time
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
GNSS, INS, ADAS, software, firmware
2d
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Support Technician
New Braunfels or Orange or Fenton
$21-$22/hr OnsiteFull Time
High school diploma or equivalent, basic computer knowledge, customer service experience, ability to manage assignments and meet deadlines, and proficiency supporting software and systems.
LCPtracker, FreshService
2d
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Systems Support Manager
Southfield or Maryland Heights
OnsiteFull Time
5+ YOEBachelor's degree or 5 years equivalent experience; EDI, SAP, IT programs, customer and material master knowledge; advanced computer skills; critical thinking, analytical, problem-solving, project management, and training expertise.
Microsoft SharePoint, SAP PTA/EP1, Microsoft Azure, EWM, Manhattan, Seeburger, TENCares, FTP, AS2, VIC, IPO, TEN, DRiV-DIRECT, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
2w
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Work From Home - Client Support Manager
Sterling Heights, Michigan, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
3mo
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Store Support
Flushing, Michigan, United States
OnsiteFull Time
Requires customer focus, integrity, detail orientation, time management, teamwork, and the ability to work productively with little or some supervision.
1w
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Customer Service Representative
Madison Heights, Michigan, United States
HybridFull Time
2+ YOEHigh school diploma required; 2+ years of customer service, order management, inside sales support, manufacturing, distribution, or related experience preferred. Requires Microsoft Office and email proficiency.
SAP, Microsoft Office, Salesforce, Power BI, Electronic Data Interchange (EDI)
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Administration & Support Senior Associate
Reese, Michigan, United States
OnsiteFull Time
Associate degree preferred or equivalent experience, proven customer service and phone skills, Microsoft Windows and Office proficiency, strong organization and communication, agency management system experience preferred.
Microsoft Windows, Microsoft Office
1mo
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Customer Care Consultant
Novi, Michigan, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent; 3+ years customer service; 2+ years construction/maintenance experience; strong communication, time management, and technical aptitude.
3w
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Pharmacy Product Support Specialist
Farmington Hills, Michigan, United States
OnsiteFull Time
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
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Customer Service Coordinator
Farmington Hills, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and minimum 2 years customer service or administrative experience; strong communication, organization, and Microsoft Office skills; property-management software experience preferred.
Microsoft Office, Outlook, Word, Excel
1w
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Lead Program Support Specialist
Troy, Michigan, United States
$61k-$80k/yr RemoteFull Time
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
2mo
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Product Manager
Atlanta or Royal Oak
HybridFull Time
6+ YOE6+ years product management experience in logistics/supply chain and enterprise SaaS; proven customer discovery, implementation support, market validation; experience using AI for product management; strong communication and stakeholder management; U.S.-based working EST.
optaire
6d
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Account Manager
Wixom, Michigan, United States
$22-$25/hr OnsiteFull Time
Administrative, customer support, client account, insurance operations, or customer service experience preferred. Requires communication, problem-solving, time management, detail orientation, and Microsoft product proficiency.
Microsoft Office, web-based software
1mo
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Account Support Specialist - Automotive Retail
Troy or Florida or Georgia or Michigan or Texas
OnsiteFull Time
1+ YOEBachelor's degree plus 1+ year experience in account management, project coordination, sales or client-focused roles; OEM/program and dealership experience preferred; strong communication, problem solving, organization, and project management foundations.
1mo
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IT Support Specialist II
Wixom, Michigan, United States
$55k-$67k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years supporting software/hardware, strong troubleshooting, help desk experience, AD account management, networking, documentation, imaging, and customer service; participation in on-call rotation.
Active Directory, Microsoft administrative portal, Help Desk System
2w
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Enterprise Software Support Engineer
Bloomfield Hills, Michigan, United States
OnsiteFull Time
Bachelor's degree in technology or equivalent ERP, CRM, and property management experience; Yardi expertise; customer service skills; valid driver's license; willingness to travel, work overtime, and provide extended support.
Yardi Voyager, RentCafé CRM, RentCafé, Yardi Elevate, YardiOne, Aspire, Microsoft SharePoint, Microsoft Windows, Microsoft Office 365, Windows administration
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