203 customer support manager jobs at 116 companies in Canton, MI
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
4w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Zendesk, Salesforce Service Cloud, Intercom
1w
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Customer Support Supervisor
Auburn Hills, Michigan, United States
HybridFull Time
3+ YOE3-5 years leadership in customer support/operations, experience supervising teams, bachelor's degree preferred, proficiency with Microsoft Office, ability to work flexible hours including occasional evenings and weekends.
Microsoft Office
1mo
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Technical Customer Support (3191)
Auburn Hills, Michigan, United States
OnsiteFull Time
Supporting and troubleshooting telemetry devices, monitoring alarms via IoT management software, handling support calls/tickets, and assisting with application patching and system improvements.
Internet of Things (IoT) management software
4w
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Customer Support Specialist
Southfield, Michigan, United States
OnsiteFull Time
1+ YOE1–3 years client-facing/customer service experience preferred; high school diploma required (BA preferred); strong communication, multitasking, CRM/case management familiarity, phone professionalism.
CRM
1d
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Senior Customer Support Engineer
Bloomfield Hills, Michigan, United States
HybridFull Time
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
GNSS, INS, ADAS, software, firmware
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1w
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Talent Manager - Administrative & Customer Support
Ann Arbor, Michigan, United States
HybridFull Time
2+ YOEBA/BS preferred; 1+ years administrative/customer support experience preferred; 2+ years business development in a metrics-driven environment; strong communication and sales skills; familiarity with administrative operations.
Windows Operating System, Microsoft Office, Salesforce
2d
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Work From Home - Client Support Manager
Detroit, Michigan, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
2w
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Office Support-Sterling Woods
Sterling Heights, Michigan, United States
OnsitePart Time
Weekend building management, resident customer service, emergency procedure execution, familiarity with BILD sales system, and oversight of weekend activities.
BILD sales system
1w
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Clerical Support Clinical Program
Detroit, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years of clerical experience, customer service skills, proficiency with MS Office and CLIO, strong verbal/written communication, ability to manage phones, mail, and office tasks.
CLIO, Microsoft Office
2w
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Assistant Customer Service Leader 656
Bloomfield Hills, Michigan, United States
OnsiteFull Time
Supervise front-end operations, deliver exceptional customer service, manage cash control and scheduling, enforce food safety and store safety, support budgeting and merchandising.
2w
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Customer Care Consultant
Novi, Michigan, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent; 3+ years customer service; 2+ years construction/maintenance experience; strong communication, time management, and technical aptitude.
3w
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Customer Service Coordinator
Farmington Hills, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and minimum 2 years customer service or administrative experience; strong communication, organization, and Microsoft Office skills; property-management software experience preferred.
Microsoft Office, Outlook, Word, Excel
1w
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Pharmacy Product Support Specialist
Farmington Hills, Michigan, United States
OnsiteFull Time
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
2d
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Part Time Support Lead
Toledo, Ohio, United States
$12/hr OnsitePart Time
1+ MgmtHigh school graduate or equivalent, at least 1 year of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to perform physical store duties.
cash register
1mo
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Product Manager
Atlanta or Royal Oak
HybridFull Time
6+ YOE6+ years product management experience in logistics/supply chain and enterprise SaaS; proven customer discovery, implementation support, market validation; experience using AI for product management; strong communication and stakeholder management; U.S.-based working EST.
optaire
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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Account Support Specialist - Automotive Retail
Troy or Florida or Georgia or Michigan or Texas
OnsiteFull Time
1+ YOEBachelor's degree plus 1+ year experience in account management, project coordination, sales or client-focused roles; OEM/program and dealership experience preferred; strong communication, problem solving, organization, and project management foundations.
1mo
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IT Support Specialist II
Wixom, Michigan, United States
$55k-$67k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years supporting software/hardware, strong troubleshooting, help desk experience, AD account management, networking, documentation, imaging, and customer service; participation in on-call rotation.
Active Directory, Microsoft administrative portal, Help Desk System
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